Holtkamp DUO XXL Operating Instruction Download

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Operating instruction

DUO XXL

Coin and chip card system

Remote maintenance via internet

Summary of Contents for DUO XXL

Page 1: ...Operating instruction DUO XXL Coin and chip card system Remote maintenance via internet ...

Page 2: ...8 4022_01 2018 V05 2020 2 Important For safe and proper use read the instructions for use and further product related documents carefully and keep it for later use For errors technical errors printing errors and incompleteness we assume no liability ...

Page 3: ... that the construction in that execution brought by us in traffic corresponds to the standards specified down Diese Erklärung gilt für alle Geräte die nach den beiliegenden technischen Unterlagen welche Bestandteile dieser Erklärung sind hergestellt werden This explanation applies to all devices after the enclosed technical documents which are components of this explanation are manufactured Einsch...

Page 4: ...atistic 17 13 2 Statistic menu daily counter Sale 18 13 3 Statistic menu daily counter Card revaluation 19 13 4 Statistic menu daily counter different 19 13 5 Statistic menu daily counter Sales 20 13 6 Statistic menu total counter Card revaluation 21 13 7 Statisic menu total counter different 21 13 8 Statistic menu Service counter 21 14 Information menu 22 14 1 Information menu XXL 23 14 2 Informa...

Page 5: ... 1 9 Configuration Coin validator 49 18 1 10 Configuration Data Interfaces 51 19 Operating of the XXL 52 19 1 Time purchase 52 19 1 1 Time purchase via chip card 52 19 1 2 Time purchase by coin insert 53 19 1 3 Buy more time 54 19 1 4 Time sequence 55 19 1 5 Multi Timer 56 19 2 Card editing and revaluating 57 19 2 1 Card editing with service chip card type 73 57 19 2 2 Chip card revaluating with s...

Page 6: ... note all the abbrevia tions appearing on the display definitely for any other technical requests in the following list 2 Warranty On the function of the device is granted for a period of 12 months The warranty is limited solely to technical defects of the unit it can t be accepted further claims Further apply our general terms and conditions stand of June 2011 for products and services of the ele...

Page 7: ...se circuit board SI1 100mA T Fuse main relay SI 2 6 3A MT Fuse run out relay SI 3 6 3A MT Attention Fuses may only be replaced with the same value 5 General data We reserve the right to technical changes in the production and technical developments 6 Illustrations 6 1 Illustration of the device 1 3 5 Touch screen 2 Casing 3 Card slot 4 Coin slot 5 Coin reject button 6 Coin return 7 Coin removel 8 ...

Page 8: ...Remote start cleaning button 6 Time stop Door opener 7 RS485 to the PC 8 Expansion board 9 Coin validator Parallel EMP 10 Skin measurment head 11 SD card 12 Bypass switch 13 Overrun time relay exit 14 2 connections for main and overrun time relay if potential free 15 Main relay exit 16 Fine assurance 100 mAT if 230V 17 Power connections 18 Jumper 19 Chip card Connections and functions in brackets ...

Page 9: ...rface The device must be sufficiently secured take into consi deration the weight of the inserted coins There are 6 holes in the back of the casing to accomplish the mounting pro cess Screws and dowels are included by delivery The device must be mounted horizontally and vertically to guarantee a flawless function of the coin receiver That me ans the angle of the device can only be maximum 2 º slo ...

Page 10: ...r release the main safety fuse Mains and low voltage cable must be spaced apart Low voltage cables should be generally spaced as screened cables 7 3 Electrical connection The electrical connection can only be carried out by authorized and qualified personnel Outside of office hours the XXL should be swit ched off to preserve the image quality of the dis play for as long as possible minimize age re...

Page 11: ...anning bed Do not choose the main time too long becau se of the danger of the sun bed customer Use the adjustment setting to limit the maximum time and therefore limiting the ma ximum account of buyable main time to reduce to a minimum the danger to the customer Outlet wire Overrun relay violet Outlet wire main relay brown Main relay 230 VAC Lead shielding to a PE jam For DUO XXL version Sun appli...

Page 12: ... valuation test chip card for the service technician second operating P15 re valuation test chip card for the service technician second operating P33 Chip card for querying the statistics and delete daily counters for owner personnel P43 Chip card for querying and delete the statistic exclusive for the operator only for owner P53 menu programming chip card exclusive for the operator only for owner...

Page 13: ...usually carried out by the de vice manufacturer It only has to be repeated if the XXL device has been to be moved to ano ther place DIP switch 3 Gives up the possibility to change the values of the menu with the service cards Typ 43 and Typ also jumper 1a T4183FREE This switch is normally always on By switching off you can lock lost or stolen cards DIP switch 4 Releases the reset on factory data S...

Page 14: ...nding on configuration appear different number of buttons on the screen 12 1 2 Menu call via Holtkamp service card Service card type 33 calls up the basic menu overview with the right to delete statistics Service card type 43 calls up the basic menu overview with the right to delete statistics o Button Statistics invokes the above shown statistics submenu o Button Info rcalls up the information me...

Page 15: ...asswords See chapter Configuration Various operating parame ters If 2 passwords are the same the higher access right is awarded Forgottenpasswords canberesettotheirinitial values see chapter Reset to factory data 12 2 General information menu control In the following the setting of the menu will be described by an example Open the menu Service intervals over the menu point Configu ration according...

Page 16: ... and Plus button 12 2 1 Copy and paste If service interval 2 should have the same account like service interval 1 you have to copy the numeric value Touch the field Serviceinterval 1 It will be activated If you hold the green button OK for a second the change will be confirmed Press the yellow button Copy A new window will be opened Press the button copy The window will close ...

Page 17: ...ard When it was called by password it can be left with the red button at the bottom left of the screen It also stops itself when no button is pressed for a certain amount of time 13 Statistic menu Calling up the menu See chapter Calling up the menu or General information about menu control 13 1 Sub menu Statistic The shown buttons are influenced by the settings of the sub menu Configuration Variou...

Page 18: ...al Possible counters These counters sum up the money transactions made with vari ous optional funds Cards Holtkamp chip card type 11 Cas hless Creditcards a o Also overpaid amounts for which no main time was awarded are counted These counters count the number of customers who have bought time with the various means of payment Cards Holt kamp chip card type 11 Cashless Creditcards a o They only cou...

Page 19: ... amount the numbers of the revalued cards Sales with the test chip cards type 14 and 15 are not coun ted All counters will go to 0 after reaching their maximum value and start counting again money counter 9999 99 cards counter 9999 13 4 Daily counter different The daily counter should be read or deleted daily by the perso nell The represented menu points and their access items are defined in the s...

Page 20: ...vice interval Possible daily counters These counters sum up the turnovers which are made with dif ferent optional currencies Also overpaid amounts for which no main time was awarded are counted These counters are counting die amount of customers who bought time with different currencies Cards Holtkamp chip card type 11 They count the main time just once repurchases are not counted Operating hours ...

Page 21: ...ney amount amount paid by the custo mer the additional revalued bonus amount the amount of the revalued cards Sales with the test chip cards type 14 and 15 are not counted money amounts and customer All counters will go to 0 after reaching their maximum value and start counting again money counter 9999 99 cards counter 65000 13 7 Total counter different These counters are just important with an as...

Page 22: ... the value of the associated service interval the service case has occurred and it is displayed in red The maintenance personal resets the service hour counter to 0 and conducts the pending maintenance work The customer can see the service case at the screen Exclamation mark at the right top Even if a service case has occurred the device remains ready for use All counters will stop when they reach...

Page 23: ...th the matching H numbers The H numbers will be programmed with your service card Type 20 This is a special coding similar to the H numbers which offers even more guaranty The code also has to match between the devices and the cards 14 3 Hardware This code can be used to unusable a stolen device for the de vice so that he can t longer revalue cards any more In case of a theft consult the manufactu...

Page 24: ...date needed An EMP is only equipped by device type XXL In addition a pa rallel EMP is populated as standard so that here usually no is displayed The cashless device eg Nayax is populated only by CardPoint 14 4 External modules In this menu various external hardware extensions of the XXL device are monitored optional Surveillance of the operating voltage of the XXL device If one of these fields is ...

Page 25: ...nu Timer only at mode Multi Timer If you press the button Times occurs this sub menu Here you choose for which timer cabin the following counters valid are The object numbers are seen as examples see Configuration Various operating parameters Sub menu Happyhour only at mode Single Timer or Multi Timer with Number of Timer 1 If you press the button Times occurs this submenu Here you can choose for ...

Page 26: ...you can buy new main time while run out time The main time will be sold when you pay the current price When multiple payment of the price the time will be added accordingly She definite the duty cycle of the main relay and safety relay The main settings vary depending on the configuration see Configuration Div operator parameter and Configuration Payment Definition by cases In the simplest case th...

Page 27: ...ccurs if the payment method Discount is activated and at the same time the number Happy hour steps set to a value that is higher than 1 See Configuration div Menu point Prices When the price is paid the current main time will be sold The price settings are depending on configuration very different see Configuration div operating parameter Payment Definition by cases In the simplest case there is o...

Page 28: ...yment amount is set to 0 The amount to be set here should not be greater than the smallest price otherwise it would automatically be re duced to the price If possible you should set an integer fractional amount of the prices and main times so that no crooked main times can be sold If the minimum payment amount is set to 0 both the minimum payment and the short time selling functions are deactivate...

Page 29: ...th of the customer is always shown in 4 digits With yes the automatically summertime changeover is activa ted Then on the last Sunday in March the time is automatically changed to summertime and on the last Sunday in October she will automatically be put back to wintertime At the beginning of summer time the clock is put forward at night from 2 00 am to 3 00 am at the end of the summertime she wil...

Page 30: ...ociated rates from 6 30 am to 10 00 am the price is 1 and or the main time 1 from 10 00 am to 4 00 pm the price is 2 and or the main time 2 from 4 00 pm to 8 00 pm the price is 3 and or the main time 3 from 8 00 pm to 10 00 pm the price is 2 and or the main time 2 from 10 00 pm to 6 30 am the next day it is not possible to buy time but it is possible to revalue a chip card The shifting times can b...

Page 31: ...an see chapter Configuration Tanning manage ment Tanning series Enter tanning counter allows you to enter or change the custo mer s tanning counter stored on customer chip cards for type 11 customer chip cards Use Tanning plan see chapter Configuration Tanning manage ment Tanning series For some reasons it may be necessary to set the counter to an initial value for example to reset the coun ter af...

Page 32: ...bonuses can be awarded several times by chip card removal and plugging in again Tamper trouble First delete the chip card then revalue the same amount bonus can be obtained by devious means To prove this there is a counter for deleted amounts in the statistics menu Furthermore the delete function can be switched off The bonus allocation can also be switched off The staff has to docu ment every rev...

Page 33: ...lugging in again 18 Configuration Menu Calling up menu See chapter Menu call and General information about menu operating If the device is commissioned for the first time some configuration settings must be made here as needed 18 1 Sub menu Configuration 18 1 1 Configuration Language Currency Language of the text shown on the screen default language The language is separately adjustable for the me...

Page 34: ...uage is automatically reac tivated according above Button for temporary language shift The screen shows Here the languages are specified which the customer can choo se by himself according to above Button for temporary langu age shift If is set here the menu point is out of order Example The customer should be able to choose German and English and German should be the default language Then these s...

Page 35: ...2_01 2018 V05 2020 35 The display shows Is set here yes The current date and or time is displayed on the Single Timer and revaluating screen The screen shows Volume of the beep when pressing a button or text messages error messages insert a chip card etc ...

Page 36: ... etc Accordingly 1 to 32 switching boxes are required which are wired to the XXL device via a RS485 They contain the relays as well as various inputs If the Number of timers is set to 1 the function corresponds to the principle of the single timer But the device s own relays are out of service and a switch box is required 18 3 Div operating parameters The mode can be selected as follows Operating ...

Page 37: ...shows Only with mode Timer In Multi Timer mode this menuitemexistsupto32times Thismenuitemdoesnotexist if a switch box of type SBW is connected If set to yes after the main time has expired an further time purchase will be blocked and the text Please cle an will be flashing in the display This will prompt the staff to clean the tanning bed Then the cleaning button must be pressed to release the XX...

Page 38: ...ble card value in menu Chip card editing Revalue Input B is located on the power PCB see chapter Positions of the connectors and the switches in the electronics Special case lead time and after cooling times as well as the door opener time are not stopped Door opener 1 door opener function of the currently dis played timer when the input is briefly bridged Door opener 0 door opener function of the...

Page 39: ...rs and switches in the electronics Various functions can be assigned to this input none the input has no function Blockade 1 blocking the time purchase of all timers when the input is bridged Blockade 0 blocking the time purchase of all timers when the input is open Delete 1 deleting the currently displayed time in the dis play when the input is briefly bridged Delete 0 deleting the currently disp...

Page 40: ...mes Shifting times Happyhour This is only possible with Single Ti mer or with Multi Timer with Number timer 1 o The Number of discount levels determines how many prices and main times can and must be set per happy hour level in the menus Times Prices Prices o In the menu Times Prices there is a set of times and prices for each happy hour step These must be set in ascending order So Price 1 is less...

Page 41: ... Save The price can be paid several times for that you get the main time several times is added up If set to no The price can only be paid once If set to yes In idle appears on the single timer screen the dis play of the current price and the main time sold with it possibly also the tariff number This option only exists if the same times and same prices for Payment by chip card and cash are set ab...

Page 42: ...p chip card special equipment If a chip card with no date of birth is inserted in the XXL the display will show the text Age control Please contact per sonell In idle display of the XXL is shown Free from 18 or other age depending on the setting The purchase is only pos sible if the customer is old enough If the customer is too young he will be dismissed with the notice Age control Tanning from 18...

Page 43: ...e Multi Timer to reduce manipulation possibilities Witheveryinsertofacointhereleaseperiodwillbecoun ted from the beginning Whenthechipcardispluggedin thereleasetimecounter is stopped See additional instruction Hereby a tanning plan can be realized A series of 10 tannings can be managed with breaks The UV radiation is dosed depen ding on the type of skin and the running tanning of the series This r...

Page 44: ...ern tanning beds the value is changeable in menu Configuration Object data Erythemal effective radiation power Function The XXL determines from the level of the counter on the time interval between the tannings and the type of skin the recommended and the maximum allowable tanning time as well as the recommended pause duration These are ta ken from a table implemented in the XXL device in accor da...

Page 45: ...he PLUS button If set to yes When inserting the chip card the recommen dedtanningtimeandthecorrespondingpriceareautomati cally loaded The customer only has to press OK so he does not longer need to set the time with the PLUS button A correction is possible with C and PLUS button 18 6 Configuration Object data Here the data of the object to be controlled by the XXL device are indicated tanning beds...

Page 46: ... sun at midday and is supported in most European countries by all modern tanning beds In the remaining cases a higher value can be set here The display shows In Multi Timer mode this menu item Object names exists up to 8 times If set to yes The object names tanning bed name etc are visible to the customer The display shows If at the same time the display of the object number is activated The objec...

Page 47: ...an be read daily by the personell with the query card type 33 or statistics menu password and optionally deleted If set to yes The daily counters can be deleted by the perso nal with the query chip card type 33 or statistic menu password otherwise only with card type 43 53 or higher ranking pass words or If set to yes The staff can also use the query card type 33 or statistics menu password to vie...

Page 48: ...e g for changing lamps They count as long as the main relay is switched on If a counter has reached or exceeded the value specified by the associated interval the service case has occurred and an exclamation mark is displayed during idle and on the timeout screen However the device will remain operational the custo mer can still buy time The personell then deletes the relevant Service hours counte...

Page 49: ...the 6 channels The allocation of the channels can be inferred from the sticker on the side cover of the electronic multiple coin validator If e g channel 1 of the coin validator has the value 0 20 then 0 20 must also be set here Other coins token and currencys on request Valence Channel in the electronic multiple coin validator EMP XXL 1 coin was thrown in 2 coin is assigned the channel in the EMP...

Page 50: ...ment of the EMP the channels for 0 2 Euro and the tokens are closed Notes for the electronic multi coin validator EMP Please consider the following noticing Well worn dirty damaged false and foreign currency coins will not be accepted If an apparently good coin is not accepted please use ano ther coin Never insert more than one coin at the same time Press the coin return button to release jammed c...

Page 51: ...e set to yes here A suitable program is needed for the PC please con tact the manufacturer The factory setting is no If the XXL is networked to a personal computer directly or via the internet a login procedure should be performed The user must then log in with a password to gain access This conduces the security to prevent unauthorized access Please change the default password This function is no...

Page 52: ...ation Payment Time Prices in idle Times Prices Times etc Times Prices Prices etc Insert chip card The card value amount of money is displayed for a short time Set the desired main time with the PLUS button the correspon ding price amount is calculated and displayed together with the main time Correction with the C button the set main time can also be deleted Optionally the price can be paid severa...

Page 53: ...can t be completely debited no card residual value recovery Mixed payment If some cash was paid before the card payment withoutthepricewasreachedandthusthisamount for time purchase was not counted this amount will be countedonthecardpayment Butthepriceofthemoneywillbe charged If the Time Purchase is blocked appears when inser tingthechipcardorbypressingthe PLUS buttonawindow Currently no time can ...

Page 54: ...ding on the setting The customer presses the OK button and removes the chip card immediately then the coin is released for a certain time See more Time to buy and Time running 19 1 3 Buy more time If there is already run a time it is only possible to buy additional main time if certain conditions are met via chip card and coin insert Buy more is always released If neither lead time nor re mote sta...

Page 55: ...The main time starts either after the expiry of the lead time at remote start aborts the lead time or immediately if neither lead time nor remote start is activated See Times Prices Times Lead time Times Prices Times Lock at start of after cooling time Configuration div operating parameters Remote control After the main time has elapsed the overrun time may start coo ling phase If necessary the te...

Page 56: ...ta Object numbers timer Configuration Object data Display object name Configuration Object data Object name timer Configuration div operating parameters Back to the basic sta te In idle always shows the Multi Timer screen The customer selects a timer by touching the screen Now the selected timer is displayed The time purchase works the same as with the Single Timer as described in the previous cha...

Page 57: ...diting and revaluating 19 2 1 Card editing with service chip card type 73 The cards edit function with revalue card type 73 must first be activated in the menu There you can activate the functions Enter date of birth Enter skin type and Enter tanning counter individually During the edit mode all other functions time counter etc con tinue to work undisturbed in the background The edit mode re mains...

Page 58: ...mple The yellow amount 20 00 must be paid by the customer but the card will be revaluated to 20 00 3 00 23 00 including bonus Revalue a customer s chip card happens with the yellow buttons Then with the OK button the new card value is stored on the chip card and the customer card can be removed Then the next card can be revaluated During the revaluating mode all other functions time counters etc c...

Page 59: ...ng of bonuses will be discounted The customer inserts his chip card type 11 the purchase screen appears left picture But instead of pressing the PLUS button for time buying he throws money The upgrade screen appear right picture Example The yellow amount of 25 00 must be paid by the customer but the card will be revaluated to 25 00 4 00 29 00 including bonus Exception Even the test chip cards of t...

Page 60: ...s then valid Device is locked is displayed Configuration div operating parameters Lock time pur chase is set to yes Configuration div operating parameters Function input C is set to Blockade and at the input C is a disable signal Configuration Payment Method of payment is set to Happyhour and Clock Shifting times Shifting times Tariff is set to Device is locked Currentlynotimecanbeboughthere isdis...

Page 61: ...ration Tanning management Age control Configuration Tanning management SkinControl Configuration Tanning management Manage tanning series o Or the overrun time is running See Times Prices Times Time purchase at overrun time lock 22 Error functions The XXl issues error messages on the display during error hand ling and other occasions The most important are displayed in text form for the others the...

Page 62: ... code password was not presented or the wrong code was presented E48 Wrong or incomplete input E49 Division by 0 E50 Write attempt on chip card failed Maybe money loss in extreme cases destruction of the chip card account Possible Cause Chip card was pulled out too soon E51 Wrong card type This chip card will never be accepted or the desired manipulation is not possible with this chip card E52 Wro...

Page 63: ... chip card could not be modified the card value which is located in the central PC because the pc does not answer or does not make a station call Possible causes see error message E90 Result The card value on the chip card and the value stored in the PC are no longer identical If the associated custo mer data are edited in the PC a corresponding message is made there At the next verification the c...

Page 64: ...tarted by a test chip card another test chip card or normal chip card is currently not accep ted and vice versa E265 Selected cabin tanning bed is not supported by Skin Control E266 Two object cabin numbers are set identically this is not allowed E267 The prices must be programmed in ascending order i e price 1 must be smaller than price 2 price 2 must be smal ler than price 3 etc E268 The main ti...

Page 65: ...ull out a inserted coin again Thread trick E439 EMP coin validator on Multi Drop Bus MDB inserted coin lead detection E440 EMP coin validator on Multi Drop Bus MDB The inser ted coin is currently locked E441 EMP coin validator on Multi Drop Bus MDB inserted coin Riffel error E442 EMP coinvalidatoronMulti Drop Bus MDB Aftercooling coin in the measuring system Coins thrown in too fast one after the ...

Page 66: ...e 13 Error functions 61 Error messages 62 F Factory settings 60 FAQ 60 G General data 7 General information menu control 15 H Happyhour 25 27 Happyhour times 40 I Illustration of electronic 8 Illustration of the device 7 Information menu 22 Installation notes 9 J Jumper 13 L Language 33 Leave menu 17 Legal information 6 M Menu call via DIP switch 14 Menu call via Holtkamp service card 14 Menu call...

Page 67: ...Holtkamp Electronics DUO XXL techn stand 01 2018 4022_01 2018 V05 2020 67 ...

Page 68: ...de Technical Stand 09 2019 We reserve the right to technical changes in the production and technical developments For technical information during our business hours Monday Thursday 8 00 a m 16 00 p m and Friday 8 00 a m 13 00 p m choose 49 541 97120 0 or visit our homepage www holtkamp de ...

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Holtkamp DUO XXL, Operating Instruction

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