Technical Support
Safety notices
Before You Proceed
Power Supply Safety Notice
NOTICE
• Read safety notice and User Manual carefully before using the product.
• Keep the box and packaging in case the product needs to be shipped in the
future.
• Follow the product and warning label instructions.
• Any changes or modifications that do not follow the instructions in this
manual will void this product's warranty.
• To avoid electric shocks, disconnect the power cord from the electrical
outlet before relocating the system.
• Make sure the voltage of the power outlet conforms within voltage range
of the terminal. Failure to comply may cause the electric shock or damage
to the terminal. If you are not sure of the electricity voltage that you are
using, contact your local electricity company.
• To avoid fire or electric shocks, do not overload electric power outlets.
• Protect the power cord from being walked on or pinched particularly at
plug, convenience receptacles, and the point where they exit from the
apparatus.
The version of these drivers and manuals is subject to change without notice.
For update, please contact your local agent.
1. To enter the
Boot Menu
, press
F10
.
2.
To set CMOS default, press
F2
to enter
CMOS setting
and load optimized defaults
3. Refer to
User Manual
for other technical information and FAQs. If the problems
are not resolved, contact your local vendor for further support and provide them
with the information below:
product name, product serial number, and detailed
description of your problem.
Warning & Attention
2.
Turn
off
the
POS
Terminal
before
cleaning.
Clean
with
dry
cloth
onl
y.
Do not
spray any liquid cleaner directly on the screen.
3.
The po
wer
outlet
socket
used
to
plug
in
po
wer
cord
must
be
located
near
the
system and easily accessible.
4.
Make sure
the
voltage
of
the
po
wer
source
is
set
correctly
before
connecting
the
POS Terminal to po
wer outlet.
5.
If the
POS
Terminal
shares
an
extension
cord
with
other
devices,
make
sure
the
total loading
of
the
devices
plugged
into
the
extension
cord
does
not
exceed
the
extension cord’s maximum loading.
6.
Do not
expose
the
po
wer
cord,
extension
cord
and
po
wer
outlet
to
moisture
or
traffic intensi
ve
walk
ways.
7.
Install the
POS
T
erminal on
a
sturdy
and
reliable
surface
to
pre
vent
damage
caused by dropping.
POS Terminal.
9.
Disconnect the
po
wer
cord
from
the
POS
terminal
before
any
installation
of
internal components.
Make
sure
both
the
POS
terminal
and
the
external
devices
are turned
off.
A
sudden
surge
of
po
wer
may
damage
sensiti
ve
components.
Also make sure the POS terminal is properly grounded.
10. During
installation
of
any
internal
components,
be
sure
to
ground
yourself
and
discharge any
static
electricit
y. Most
electronic
components
are
highly
sensiti
ve to
static electric
charge.
Use
a
grounding wrist
strap
and
place
all
electronic
compo
-
nents in
any
static-shielded
devices.
If
a
wrist-grounding strap
is
not
av
ailable,
ground yourself by touching an unpainted piece of metal.
11. The
openings
on
the
POS
T
erminal enclosure
are
for
the
cabin
v
entilation to
prevent
the
POS
terminal
from
ov
erheating. DO
NOT
COVE
R THE
VENTILA
-
TION OPENINGS.
of time.
Ho
wev
er,
hours of
use
will
vary
depending
on
the
application
environ
-
ment.
13. If
the
POS
Terminal
is
equipped
with
a
touch panel,
av
oid using
sharp
or
metallic
objects to
operate
the
touch
panel.
Scratches
on
the
touch
panel
may
cause
mal-calibration or serious damage to the panel.
14. The
LCD
panel
display
is
not
resisti
ve
to shock
or
vibration.
When
disassembling
the POS Terminal, make sure the LCD panel is properly and securely installed.
Overview
Before setting up the POS Terminal, check the package which contains following
items. If any of the items is missing or damaged, contact your vendor immediately.
Unpacking
Optional
Touch Terminal
●
Driver disk
(include
Digital User Manual)
Power cord & Adapter
Accessory kit
●
Quick Installation
Guide
ARC-615W/AR
C815W(By Pr
oject IO)
ARC-615W/AR
C815W(Standard IO)
Printer Kit
Customer Display
(VFD/LCM)
MSR Identification
Reader
iButton Identification
Reader
Fingerprint
Identification Reader
RFID Identification
Reader
ZPKMU-00165
ARC Series
Quick Installation Guide V1.0
LAN
USB 2.0
HDMI
USB 2.0
USB 3.0
DK
Power input
USB 2.0
COM 1
COM 2
LAN
USB 2.0
HDMI
USB 2.0
Audio
out
MIC
DC12V
out
USB 3.0
DK
Power input
DC 24V OUT
POWER
USB 24V
POWER
USB 12V
COM 1
COM 2
Quick
Installa
tion Guide
Secondary LCD
Display
