12
P/N 1011309 Rev. B 04/17
TROUBLESHOOTING
Problem
Possible Cause
Corrective Action
No Control Display
Power cord not plugged in
Plug power cord into the proper electrical outlet
Hi-Limit has tripped
Allow unit to cool and reset the Hi-Limit Control. If it trips again, contact Antunes
Technical Service at +1-877-392-7854.
Circuit breakers turned off or tripped. Damaged electri-
cal outlet, plug, or cord. Power switch damaged
Reset circuit breakers. If they trip again, check the power cord,plug, and outlet for
damage. Contact Antunes Technical Service at +1-877-392-7854.
Faulty or misaligned communication cable
Replace or align communication cable.
Faulty Transformer
Replace transformer.
Conveyor does not turn on
Conveyor Belt/Chain has stretched. Chain skipping on
sprockets.
Measure and adjust the conveyor belt chains as described in the Maintenance
section of this manual.
Loose sprocket
Verify setscrew is tight on flat part of shaft.
Motor Drive Chain came off sprocket(s)
Reinstall drive chain.
Internal part /object interfering within conveyor system
Check for interference & clear up as necessary.
Dive chains need lubrication.
Lubricate chain.
Conveyor(s) hesitate
Loose or misaligned sprocket
Align and tighten set screw on sprocket.
Motor drive chain loose or stretched
Replace or tighten up slack on drive chain.
Drive motor(s) have failed
Contact Antunes Technical Service at +1-877-392-7854.
Crowns and/or Heels must be
forced into the toaster. Buns
sticking and burning.
Conveyor Belt/Chains are skipping on sprockets.
Adjust the conveyor belt chains according to the Maintenance section of this
manual.
Drive motor stalls intermittently.
Contact Antunes Technical Service at +1-877-392-7854.
Toaster making unusual sounds
Conveyor belt chains have stretched or adjusted incor-
rectly.
Adjust the conveyor belt chains as described in the Maintenance section of t his
manual.
Motor Drive chain needs lubrication.
Lubricate chain.
Conveyor shaft bearing is binding.
Contact Antunes Technical Service at +1-877-392-7854.
Fans are making an unusual
sounds
Failed cooling Fans
Verify vents on toaster are unblocked and not near other heating appliances.
Clean Fans. If error persists, contact Antunes Technical Service at +1-877-392-
7854.
Cooling Fans are dirty and need to be cleaned
Display reads “Hi-Limit Tripped”.
Hi-Limit has tripped.
Allow sufficient time (10-15 minutes) for the unit to cool down. Remove the Hi-
Limit control cap at the rear of the unit. Press the Hi-Limit Reset button. Turn the
unit on and test the unit by toasting some test product. If the Hi-Limit continues
to trip, contact Antunes Technical Service at +1-877-392-7854 for assistance.
Display reads “Motor Running
Slow”.
A mechanical obstruction has occurred that is slowing
down the conveyor motor.
Check the bottom wire conveyor and surrounding areas for any obstructions/
jams. Contact Antunes Technical Service at +1-877-392-7854.
Wire Conveyor Belt is too loose/sagging & getting
jammed.
If sagging is noticeable, remove the necessary links to shorten the Wire Conveyor
Belt. Refer to the Maintenance section in this manual. Contact Antunes Technical
Service at +1-877-392-7854.
Wire Conveyor Belt is broken/damaged and jammed.
Replace the wire belt according to the Maintenance section of this manual. Con-
tact Antunes Technical Service at +1-877-392-7854.
Display Reads “High Intern
Temps.”
Toaster electrical compartment is overheating due to
the lack of airflow surrounding the toaster.
Inspect the cooling at the top and at the bottom (back of unit) and ensure it is
clean according to the fan cleaning portion of the Maintenance section of this
manual. Make sure the unit has enough space on both sides and the rear of the
unit according to the Installation section of this manual. If the condition contin-
ues, contact Antunes Technical Service at +1-877-392-7854.
Display reads “Top IR Fault”
Failed Heater or Solid State Relay.
Contact Antunes Technical Service at +1-877-392-7854.
Display reads “Bottom IR Fault”
Display reads “Air Fault”
Display reads “Fault T/C”
Upper I/R Thermocouple faulty.
Display reads “Overtemp”
Display reads “Conv Fan Fault”
Upper Cooling Fan dirty or faulty.
Inspect the cooling at the top and at the bottom (back of unit) and ensure it is
clean according to the fan cleaning portion of the Maintenance section of this
manual. Make sure the unit has enough space on both sides and the rear of the
unit according to the Installation section of this manual. If the condition contin-
ues, contact Antunes Technical Service at +1-877-392-7854.
Display reads “No Motor Found”
Low voltage, check incoming power.
Contact Antunes Technical Service at +1-877-392-7854.
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