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TAP-EX3

USER’S GUIDE

100

TROUBLESHOOTING & SUPPORT INFORMATION

We are here to help. If you have any issues with your Range Extender please contact us.

To contact Amped Wireless’ Technical Support use one of the following methods:

Phone: 888-573-8820 or 909-217-3168

Email:

[email protected]

Web:

www.ampedwireless.com/support

Содержание TAP-EX3

Страница 1: ...User s Guide TAP EX3 HIGHPOWER TM TOUCH SCREEN AC1750 WI FI RANGE EXTENDER...

Страница 2: ...4GHz WI FI SETTINGS TOUCH SCREEN 20 Home Network Settings 20 Extended Network Settings 21 Connected Devices 23 Wi Fi Coverage Controls 24 Access Schedule 25 Wi Fi Protected Setup WPS 26 User Access 2...

Страница 3: ...0 Access Schedule 71 Advanced Settings 72 2 4GHz WI FI SETTINGS WEB MENU 74 Home Network Settings 74 Extended Network Settings 75 Security 77 Wi Fi Protected Setup WPS 78 User Access 79 Wireless Cover...

Страница 4: ...lity products through innovation and advanced technology We pride ourselves on delivering products that outperform the competition and go beyond your expectations If you have any questions please feel...

Страница 5: ...kage Contents Check to make sure you have all the contents within your package High Power Touch Screen AC1750 Wi Fi Range Extender Stylus Detachable High Gain Antenna Power Adapter Setup Guide CD User...

Страница 6: ...tors 4 USB Port Attach USB storage devices such as a USB flash drive or external hard drive for file sharing 5 Power Switch Toggle the Range Extender on or off using the power switch 6 Stand Cable Org...

Страница 7: ...H SCREEN Find a Setup Location The location of where you install the Range Extender is important to how it will function The optimal setup location should be somewhere no more than halfway between you...

Страница 8: ...to the Range Extender s PWR Port and plug it into an available power outlet On the right panel make sure the power switch is on c The Amped Wireless logo will appear as the unit boots up then the Das...

Страница 9: ...und on the upper left corner of many screens to navigate back to the previous page Home Button Tap the Home icon found on the bottom of many screens to return to the Dashboard at any time Navigation B...

Страница 10: ...he Range Extender Tap SCAN to find an available network to extend During the setup process the wizard will refer to the Home Network and the Extended Network The Home Network is the network you are tr...

Страница 11: ...a 2 4GHz network tap Skip to move on to the 5GHz network selection Otherwise tap Next to continue If you fail to find any Wi Fi networks or your signal strength is below 70 the Range Extender may be p...

Страница 12: ...u did not select a secure network you will not see this page Enter the security key in the space provided You do not need to select what type of security it is just simply type in the key and tap Next...

Страница 13: ...ail to find any Wi Fi networks or your signal strength is below 70 the Range Extender may be placed too far from the Wi Fi network that you are trying to extend Move your Range Extender closer to the...

Страница 14: ...did not select a secure network you will not see this page Enter the security key in the space provided You do not need to select what type of security it is just simply type in the key and tap Next T...

Страница 15: ...r s Extended Network is Amped TAPEX3_2 4 If you choose to Clone the settings from your Home Network the wizard will copy the SSID and Security Key of your Home Network The SSID of the Extended Network...

Страница 16: ...rom your Home Network the wizard will copy the SSID and Security Key of your Home Network The SSID of the Extended Network will have a _RE at the end of its name For example Home_Network_RE You can al...

Страница 17: ...TAP EX3 USER S GUIDE 16 Applying Settings DO NOT LEAVE THIS SCREEN Allow the progress bar to complete and the Wizard will automatically redirect you to the next step...

Страница 18: ...d on the screen If you haven t already positioned your Range Extender in an optimal location you may do so now All Range Extender settings are saved and the unit can be safely powered off for relocati...

Страница 19: ...Hz and 5GHz networks show a signal strength of 70 or greater c Check that your Home Network router s DHCP server is enabled d Try changing the channel of the Home Network router to a higher channel nu...

Страница 20: ...you can easily configure with the touch of your finger To access the main Settings Menu tap Settings from the Dashboard From there you can access additional Wi Fi Settings or Management Settings Note...

Страница 21: ...ntification name of the Home Network you wish to connect to Security Key Enter the Security Key of the Home Network This is the password that you normally use when connecting directly to your home Wi...

Страница 22: ...of the repeated extended network Security Key Enter the security key of the Extended Network This is the password that your network devices will use to connect to the Extended Network Security Type S...

Страница 23: ...etwork Guest Network SSID This is the Identification name of your new Guest Network Security Key Enter the security key of the Guest Network This is the password that your network devices will use to...

Страница 24: ...i Settings Touch Connected Devices Connected Devices displays all users currently connected to the Range Extender s Extended Network It provides a list of MAC Addresses for each connected device and t...

Страница 25: ...rage distance of your Extended Wi Fi Network For a smaller coverage area you can select a lower output power For the maximum Wi Fi coverage select the 100 selection Note that if you select a lower out...

Страница 26: ...rst day and tap Next c Then select the time frame during that day that you wish for Wi Fi to be available Tap Apply to save your settings d Tap the next day that you wish to schedule and then repeat s...

Страница 27: ...tup simple and easy Some Wi Fi routers and adapters support this feature with varying names i e One Touch Setup or WPS You may enable WPS setup here by tapping Start WPS PBC Follow the steps on the Ra...

Страница 28: ...to the Extended Network Each Wi Fi device has a unique address called a MAC address a 12 digit hex number By inputting the MAC address into the field you can define whether that device is allowed to c...

Страница 29: ...ification name of the Home Network you wish to connect to Security Key Enter the Security Key of the Home Network This is the password that you normally use when connecting directly to your home Wi Fi...

Страница 30: ...of the repeated extended network Security Key Enter the security key of the Extended Network This is the password that your network devices will use to connect to the Extended Network Security Type Se...

Страница 31: ...twork Guest Network SSID This is the Identification name of your new Guest Network Security Key Enter the security key of the Guest Network This is the password that your network devices will use to c...

Страница 32: ...Settings Touch Connected Devices Connected Devices displays all users currently connected to the Range Extender s Extended Network It provides a list of MAC Addresses for each connected device and th...

Страница 33: ...age distance of your Extended Wi Fi Network For a smaller coverage area you can select a lower output power For the maximum Wi Fi coverage select the 100 selection Note that if you select a lower outp...

Страница 34: ...st day and tap Next c Then select the time frame during that day that you wish for Wi Fi to be available Tap Apply to save your settings d Tap the next day that you wish to schedule and then repeat st...

Страница 35: ...up simple and easy Some Wi Fi routers and adapters support this feature with varying names i e One Touch Setup or WPS You may enable WPS setup here by tapping Start WPS PBC Follow the steps on the Ran...

Страница 36: ...o the Extended Network Each Wi Fi device has a unique address called a MAC address a 12 digit hex number By inputting the MAC address into the field you can define whether that device is allowed to co...

Страница 37: ...der Doing so optimizes network traffic through the fastest available frequency band BoostBand Technology can only be enabled when the Range Extender is connected to a dual band connection By default B...

Страница 38: ...nd with your Home Network automatically When connected to a Home Network the Range Extender will obtain an IP address from your Home Network s router and act as a DHCP Client However when there is no...

Страница 39: ...ted to the Range Extender s wired port through the 5GHz Home Network to access the web with the fastest speeds If you choose you may adjust this setting so that all wired traffic is routed through the...

Страница 40: ...off simply by touching the screen The Lock Passcode is a 4 digit security code used to secure access to the screen If the Passcode is incorrect the Touch Screen Menu will not appear Note If you forge...

Страница 41: ...Extender by syncing with the Internet Your clock and date settings need to be accurate in order for Logs and Wi Fi Access Schedules to work correctly If you wish for the Clock to show on your screen...

Страница 42: ...t and the channel number matches your Home Network s channel number settings Connection Status The Connection State will say Connected when there are no problems with the connection to your Home Netwo...

Страница 43: ...the version and build time of your firmware This is used to help our support department determine what firmware version your device is running The Current Date Time is the setting for the System Cloc...

Страница 44: ...the data activity for all upload and download data between the Home Network and the Range Extender Extended Wi Fi Network These statistics show all data activity for all users connected wirelessly to...

Страница 45: ...rd drive to the USB port on the side of the Range Extender and follow the directions below for your operating system The computer must be connected to your Home Network or Extended Network in order to...

Страница 46: ...e Start button b Click Computer c On the Computer page the drive should appear on the left hand column under Network as AMPED_RE_USB To Map the Network Drive a Click the Start button b Click Computer...

Страница 47: ...rive a Click the Start button b Click My Computer c Click on My Network Places and locate the drive named AMPED_RE_USB To Map the network drive a Click the Start button b Right Click My Computer and s...

Страница 48: ...To Map the network drive a Open Finder b From the menu on the top of the desktop select Go c Select Connect To Server from the drop down menu d Enter the address of the network drive smb AMPED_RE_USB...

Страница 49: ...lso used by Amped Wireless techs to help troubleshoot your Range Extender when needed It is recommended that you enable all logs in the event that troubleshooting is required All log entries are delet...

Страница 50: ...ender can automatically check for new firmware updates that are available by tapping Check for Updates Follow the prompts to complete the upgrade process Before upgrading the firmware remember to alwa...

Страница 51: ...set Settings Reset the Range Extender s settings to factory settings by pressing Reset By resetting the Range Extender will lose all previous configurations and will need to run the Setup Wizard again...

Страница 52: ...access the Web Menu simply connect your computer tablet or smartphone to the Wi Fi network or the wired network port of the Range Extender a Open your web browser b Type http setup ampedwireless com i...

Страница 53: ...MENU Find a Setup Location The location of where you install the Range Extender is very important to how it will function The optimal setup location should be somewhere no more than halfway between yo...

Страница 54: ...PWR Port and an available power outlet Check that the power toggle on the right side of the Extender is switched to ON c The Range Extender should boot up with the Amped Wireless logo and then the Da...

Страница 55: ...eless com into the web address bar c If the web menu fails to open type in the following IP address into your web address bar http 192 168 1 240 a Disconnect your PC from all Wi Fi networks b Attach a...

Страница 56: ...ck SCAN to find an available network to extend The diagram on this page displays the terms used to describe 1 The network you are trying to extend Home Network 2 The network that is rebroadcasted and...

Страница 57: ...onnection between that network and the Range Extender It is important to choose networks that are greater than 70 A wireless network with a signal strength of less than 70 may create a poor connection...

Страница 58: ...security key If you are repeating a dual band router you will need to enter the security key for both the 2 4GHz and 5GHz network If either network does not have security leave the field blank After y...

Страница 59: ...o Clone the settings from your Home Network the wizard will copy the SSID and security key of your Home Network The SSID of the Extended Network will have a _RE at the end of its name For example Home...

Страница 60: ...TAP EX3 USER S GUIDE 59 Connection Check DO NOT LEAVE OR REFRESH THIS PAGE Allow the countdown to complete and the Wizard will automatically redirect you to the next step...

Страница 61: ...t to the new Extended Network Follow the instructions on the screen to connect to the Extended Network Once you have connected click the check box to confirm The Next button will appear allowing you t...

Страница 62: ...erence If you haven t already positioned your Range Extender in an optimal location you may do so All Range Extender settings are saved and can be safely powered off for relocation You may also attach...

Страница 63: ...tup Wizard automatically selects the Home Network 2 4GHz or 5GHz your wired devices will be routed through to connect to the Internet If you wish to change this setting you may do so from the web menu...

Страница 64: ...GHz and 5GHz networks show a signal strength of 70 or greater c Check that your Home Network router s DHCP server is enabled d Try changing the channel of the Home Network router to a higher channel n...

Страница 65: ...e Network SSID 5GHz Manually enter the Identification name of the existing 5GHz Home Network you wish to connect to Channel Number Enter the channel number of the Home Network If the channel number do...

Страница 66: ...xtended Network The name used to identify your Extended Network This is the name that appears when a user scans for available Wi Fi networks Band Allows you to setup access under a specific combinatio...

Страница 67: ...e name of your Guest Network Data Rate Restrict access to the Guest Network by setting a lower bandwidth by changing the data rate Broadcast SSID Disable to hide your SSID from public view Users will...

Страница 68: ...no longer have a successful connection to your Home Network Using the drop down menu you can select which network you wish to configure and may adjust the security settings below If you are using the...

Страница 69: ...upports all types of WPS setup Option A Push button You may push the WPS button on the web menu or use the physical button on the back of the Range Extender Option B PIN Some wireless devices use a PI...

Страница 70: ...wed into your network or not allowed A MAC Address may sometimes be referred to as a Physical Address Most networking devices have their MAC Address located on a label on the actual device For Windows...

Страница 71: ...f your 5GHz Extended Wireless Network For a smaller coverage area you can select a lower output power For the maximum wireless coverage select the 100 selection Note that if you select a lower output...

Страница 72: ...rental control or security reasons a Enable Access Schedule b Select which days you wish for your Wi Fi to be available c Select the time frame during that day that you wish for Wi Fi to be available...

Страница 73: ...High Power Range Extender will never fragment any frames that it sends to wireless users RTS Threshold Adjusts the size of RTS data packets Lower values reduce throughput but allow the system to reco...

Страница 74: ...TAP EX3 USER S GUIDE 73 IAPP Inter Access Point Protocol STBC Space Time Block Coding improves reception by coding the data stream in blocks...

Страница 75: ...igurations Home Network SSID 2 4GHz Manually enter the Identification name of the existing 2 4GHz Home Network you wish to connect to Channel Number Enter the channel number of the Home Network If the...

Страница 76: ...tended Network The name used to identify your Extended Network This is the name that appears when a user scans for available Wi Fi networks Band Allows you to setup access under a specific combination...

Страница 77: ...s is the name of your Guest Network Data Rate Restrict access to the Guest Network by setting a lower bandwidth by changing the data rate Broadcast SSID Disable to hide your SSID from public view User...

Страница 78: ...l no longer have a successful connection to your Home Network Using the drop down menu you can select which network you wish to configure and may adjust the security settings below If you are using th...

Страница 79: ...supports all types of WPS setup Option A Push button You may push the WPS button on the web menu or use the physical button on the back of the Range Extender Option B PIN Some wireless devices use a P...

Страница 80: ...owed into your network or not allowed A MAC Address may sometimes be referred to as a Physical Address Most networking devices have their MAC Address located on a label on the actual device For Window...

Страница 81: ...your 2 4GHz Extended Wireless Network For a smaller coverage area you can select a lower output power For the maximum wireless coverage select the 100 selection Note that if you select a lower output...

Страница 82: ...parental control or security reasons a Enable Access Schedule b Select which days you wish for your Wi Fi to be available c Select the time frame during that day that you wish for Wi Fi to be availabl...

Страница 83: ...e High Power Range Extender will never fragment any frames that it sends to wireless users RTS Threshold Adjusts the size of RTS data packets Lower values reduce throughput but allow the system to rec...

Страница 84: ...TAP EX3 USER S GUIDE 83 IAPP Inter Access Point Protocol STBC Space Time Block Coding improves reception by coding the data stream in blocks...

Страница 85: ...etwork traffic through the fastest available frequency band BoostBand Technology can only be enabled when the Range Extender is connected to a dual band connection By default BoostBand Technology will...

Страница 86: ...re to help manage the IP addresses within your Extended Network and with your Home Network automatically When connected to a Home Network the Range Extender will obtain an IP address from your Home Ne...

Страница 87: ...NS Note Disabling Auto DNS will require that you access the web menu using the IP address of this device It is recommended that you note your IP address before changing this mode If you are no longer...

Страница 88: ...to the Range Extender s wired port through the 5GHz Home Network to access the web with the fastest speeds If you choose you may adjust this setting so that all wired traffic is routed through the 2...

Страница 89: ...ENT FEATURES The Management features on the Range Extender allow you to view the status of your Range Extender and adjust other settings such as your System Clock Passwords and Firmware Upgrades among...

Страница 90: ...will display the current clock settings of the Range Extender If this time is off go to the System Clock section and configure your system time The Wired Ports Routing shows the active Home Network us...

Страница 91: ...r finding the optimal installation location A signal strength of 70 or greater is recommended for stable operation of the High Power Range Extender Extended Wireless Network Settings Shows the current...

Страница 92: ...data activity for all upload and download data between the Home Network and the Range Extender Extended Wireless Network These statistics shows all data activity for all users connected wirelessly to...

Страница 93: ...Management System Clock Maintain the internal clock for the Range Extender by syncing with your computer s time Your system clock settings need to be accurate in order for logs and wireless access sch...

Страница 94: ...Range Extender The System Logs are also used by Amped Wireless Elite Support Concierges to help troubleshoot your Range Extender when needed It is recommended that you enable all logs in the event th...

Страница 95: ...save your current settings first by going to the Save Reload Settings page The firmware upgrade process will reset the settings of the Range Extender to default settings Manual Firmware Upgrade In the...

Страница 96: ...com support and remember the location where you saved it Firmware files may also be provided by Amped Wireless Elite Support Concierges b Click Choose File and locate the file c Click Upload to begin...

Страница 97: ...a stable platform To save current settings a Click Save b Select a file name and location To load previously saved settings a Click Browse b Locate the previously saved settings file c Click Upload to...

Страница 98: ...gement Password Settings By default the Range Extender does not require a password to log on to the web menu If you wish to enable a password to protect unauthorized access to the web menu and Setup W...

Страница 99: ...fiers 6 x Low Noise Amplifiers Wireless Output Power Up to 29dBm Wireless Security WEP WPA WPA2 WPA Mixed WPS Wireless Coverage Control 15 100 Output Power Antennas 1 x Detachable High Gain Dual Band...

Страница 100: ...n your Range Extender back to default settings hold down the Reset button on the back panel for 10 seconds The Range Extender will reset back to factory settings as listed below IP Address 192 168 1 2...

Страница 101: ...are here to help If you have any issues with your Range Extender please contact us To contact Amped Wireless Technical Support use one of the following methods Phone 888 573 8820 or 909 217 3168 Email...

Страница 102: ...r Range Extender may be located too far from your Home Network Run through the Setup Wizard again On the SCAN page your Home Network should show a signal strength of 70 or greater If it does not move...

Страница 103: ...d that your Home Network shows a signal strength of 70 or greater in the Wizard SCAN results b From the touch screen Dashboard go to Settings then the Wi Fi Settings menu to access Wireless Coverage s...

Страница 104: ...uch Screen Menu and reconfigure the Range Extender b Reboot the Range Extender wait 3 minutes for the Range Extender to reconnect to your network and try to access the Internet c The Range Extender au...

Страница 105: ...d the 5GHz signal from your router simultaneously Both wireless networks must have a signal strength of 70 or greater with the Range Extender for a reliable connection Make sure that your dual band ro...

Страница 106: ...have Internet Access a The Home Network itself may not have Internet access Check to see that you have internet access by connecting directly to the Home Network first If you are able to go online th...

Страница 107: ...ge Extender is to your Home Network the better its connection will be The Range Extender must have a strong signal in order to extend the signal with fast speeds and further range Move the Range Exten...

Страница 108: ...e Home Network connection If the Range Extender is connected to a 2 4GHz network only adjust the routing so that all wired ports traffic routes through the 2 4GHz Home Network Troubleshooting Touch Sc...

Страница 109: ...uter and I am within 10 feet of the Range Extender a Step back at least 10 feet from the Range Extender and check your signal again The Range Extender emits high power long range Wi Fi signals that ma...

Страница 110: ...e Extender in different angles e The wireless channel that your network is using may be congested Change the channel for your router s 2 4GHz network or 5GHz network The Range Extender should automati...

Страница 111: ...y to open your web browser to the default IP address by putting this number into your web browser instead 192 168 1 240 d Power off unplug from the power outlet the Range Extender and power it back on...

Страница 112: ...again After you have successfully reset the Home Network connection try connecting wirelessly again I can no longer access the Web Menu or the Range Extender no longer responds a Connect to your Rang...

Страница 113: ...s I cannot access my USB storage device after I plug it into the Range Extender Follow the instructions below for your operating system Windows 7 Vista To access the drive from your Windows desktop No...

Страница 114: ...disk IP address e If the drive fails to open click browse and locate AMPED_RE_USB under Network Windows XP To access the drive from your Windows desktop Note If the USB drive does not appear automati...

Страница 115: ...Mac OS X To access the drive from your Mac desktop Note If the USB drive does not appear automatically under your Networked devices Windows 7 Vista or Mac OS X you will need to Map the Network Drive a...

Страница 116: ...le online at the Amped Wireless Elite Support Center Please check the Elite Support Center for the latest updates and features for USB Storage support My Wi Fi Access Schedule is being erratic and not...

Страница 117: ...vent that Amped Wireless is unable to repair or replace a product i e discontinued product Amped Wireless will offer a credit toward the purchase of a similar product of equal or lesser value direct f...

Страница 118: ...such as but not limited to weather and electrical disturbances The Amped Wireless Limited Warranty is the sole warranty for this product There are no other warranties expressed or except required by l...

Страница 119: ...f America are responsible for all shipping and handling costs including custom duties taxes and all other related charges Technical Support The Amped Wireless Limited Warranty is not related to the te...

Страница 120: ...ions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interferenc...

Страница 121: ...e undesired operation For product available in the USA Canada market only channel 1 11 can be operated Selection of other channels is not possible This device and it s antennas s must not be co locate...

Страница 122: ...e subi m me si le brouillage est susceptible d en compromettre le fonctionnement For product available in the USA Canada market only channel 1 11 can be operated Selection of other channels is not pos...

Страница 123: ...gain maximal d antenne permis pour les dispositifs utilisant la bande 5725 5850 MHz doit se conformer la limite de p i r e sp cifi e pour l exploitation point point et non point point selon le cas IC...

Страница 124: ...v par Industrie Canada pour fonctionner avec les types d antenne num r s ci dessous et ayant un gain admissible maximal et l imp dance requise pour chaque type d antenne Les types d antenne non inclus...

Страница 125: ...shed by Amped Wireless solely for non commercial use within your organization in support of Amped Wireless products No other use of this information is authorized Any copy of these materials which you...

Страница 126: ...no warranty as to the accuracy of the information including representations and warranties about the accuracy of product specifications marketing material product availability new product launch dates...

Страница 127: ...formance test results Actual performance may vary due to differences in operating environments building materials and wireless obstructions Performance may increase or decrease over the stated specifi...

Страница 128: ...n or tampering Amped Wireless will not support or warrant any product in which you have or have attempted to modify the Software provided by Amped Wireless You may not lease sublicense resell redistri...

Страница 129: ...ATA AMPED WIRELESS IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE PURCHASER S COMPUTER SYSTEM OR DATA All title and copyrights in and to the Software and any copies thereof are owned by Amped Wireless or it...

Страница 130: ...all have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation applicability enforceability or formation of our agreement includin...

Страница 131: ...tion hearings will take place in the county where you reside If your claim is for 10 000 or less you may choose whether the arbitration will be conducted solely on the basis of documents submitted to...

Страница 132: ...nformation your concern and your proposed solution by mail to us at 13089 Peyton Dr C307 Chino Hills CA 91709 Attn Legal Department This Agreement and the rights of the parties hereunder shall be gove...

Страница 133: ...Amped Wireless Newo Corporation All rights reserved Amped Wireless Newo Corporation and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation 888 573 8820 techsupport amp...

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