Warranty
What the Warranty Covers:
Americana
Outdoors, Inc
(Americana) warrants its products that have been installed in accordance with
the installation guidelines, under normal usage conditions, and with proper maintenance as follows:
Twenty
-
five (25) year limited warranty on steel against material failure and defects. Ten (10) year
warranty against peeling, cracking, blistering, or crazing of the surface finish of aluminum and steel
components. One (1) year warranty against defects in materials and workmanship.
Period of Coverage:
The warranty period begins on the date of original shipment.
What Americana Will Do To Correct Problems:
If defects or damage of the kind mentioned above should occur within the warranty period, Americana will
replace the defective parts only; FOB its plant at Salem, Illinois, upon receiving the written and
documented claim of purchaser.
What the Warranty Excludes:
Because of normal aging and weathering of materials, it may not be possible to perfectly match the colors
of original parts and replacement parts. Americana will not provide or pay for the installation of such
replacement parts. Americana shall not be responsible for weather related failures, damages due to faulty
installation, misuse or abuse of the product, or for consequential damages, including personal injuries or
property damages. There are no warranties, express or implied, which extend beyond the description on
the face hereof.
How Do You Get Service:
If you believe that you have a claim under this warranty, submit a copy of your original receipt or other
reasonable evidence of the date of purchase, the identity of the product, and photos and a description of
the allegedly defective product to the address below. Please also include your name, address, and phone
number so that a customer service representative can respond to your submission. Ultimate
determination of the existence and extent of any claimed defect under this warranty shall be made by
Americana in its sole discretion.
Submit Claims To:
Americana
Outdoors
, Inc Warranty Claim, P.O. Box 1290, Salem, IL, 62881
Effective Date: March 19, 2012
Americana Outdoors, Inc.
14
Screen Room Installation Guide
P.O. Box 1290
● #2
Industrial Drive
Salem Illinois 62881
Phone: 1
-
888
-
442
-
2928
●
Fax: 618
-
548
-
2890
www.americana.com
