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Call Amcrest Support using one of the following numbers
Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: (888) 212-7538
Canada: 437-888- 0177
UK: 203-769-2757
Email Amcrest Customer Support
4.5 Amcrest Cloud Desktop Setup
Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term
storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any
internet connected PC or Mac computer.
For more information on how to setup your camera on Amcrest Cloud on the web, visit
or follow the steps provided below:
1.
Connect the camera to power and wait 30 seconds for the camera to start-up and initialize.
2.
Using a web browser on your PC or Mac, visit
ister for a cloud account.
Once registered, click the “
Add Camera
” button. Select “Amcrest”, give the camera a name, and enter the
camera’s SN (located on the bottom of the camera), then click “Next”.
3.
On the settings page, you can adjust optional preferences for your camera. Once settings have been
adjusted, click “Finish”. Your camera is now successfully set up for cloud access and storage.
4.
View your camera live or watch recorded clips using the menu button on the top of the page. You can also
use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live,
from anywhere. For more information visit
5.
For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step
by step video tutorials available at
4.6 Web Access Setup (AmcrestView.com)
1.
Connect the camera to power and wait 30 seconds for the camera to start-up and initialize.
2.
Using Internet Explorer or Safari, go to
ister an account. You will be
required to activate your account by e-mail (double-check your spam folder).
3.
Once activated, download and install the plugin for your web browser. The installation of the plugin will
require all web browsers to close.
4.
Log in to your account. To add a camera, click the “Add Device” button. Give the camera a name, enter
the UID (found on the bottom of your camera), then enter the login details for the camera. The default username
and password for the camera is admin.
5.
Once added, the camera should appear in the device list. Click the
icon next to the camera’s UID to
open the live viewing and playback interface.
6.
The device is now successfully setup for live viewing and playback!
For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step
video tutorials available at