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Warranty Terms
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AusGeothermal Pty Ltd
T/AS AusGeothermal
WARRANTY TERMS
Ambient Variable Speed Air Source Heat Pumps
1.
AusGeothermal Pty Ltd (T/AS AusGeothermal) products come with guarantees that cannot be excluded under the Australian Consumer
Law. The buyer is entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. The buyer is also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
2.
Any claim under this warranty must be made to:
a.
Name: AusGeothermal Pty Ltd (T/AS AusGeothermal)
b.
Business Address: Lot 14 Rocla Road, Traralgon 3844 VICTORIA
c.
Telephone: (03) 51 76 2038
d.
Email: Attention: Warranty Claim [email protected]
3.
Please have the following information available when you make a
Claim:
a.
Your name, address, telephone number, and other contact
Information;
b.
Your product type, name, model number, product code and
Serial number;
c.
Date and place of purchase, as well as the name of the retailer
Whom your product was first purchased; and
d.
A short description of the issue affecting your product.
4.
Subject to the terms of this warranty and to the extent permitted by The Australian Consumer Law and relevant state legislation, the sole
Obligation of AusGeothermal under this warranty is to use its best endeavours to provide the products or to repair the products or repair
or replace (At AusGeothermal’s discretion) and part of a product which i
s found to be defective during:
a.
5 years in respect of parts used in a domestic setting
1 year in respect of labour used in a domestic setting
b.
2 years in respect of parts used in a commercial setting
1 year in respect of labour used in a commercial setting
(“Warranty period”)
From the date of purchase and in no event, shall AusGeothermal be liable for any other claims or damages including, but not limited to,
claims for faulty design, negligent or misleading advice, damages arising from loss or use of products, and any indirect, special or
Consequential damages or injury to any person, corporation or other entity to the extent permitted by law.
5.
If you wish to claim under this warranty, you must inform AusGeothermal of the issue affecting your product within a reasonable time from
noticing and it and always before the applicable warranty period expires. After the warranty period, you may have other rights at local law.
These are not excluded by this warranty.
6.
The purchaser bears the onus of proving that the defect occurred during the relevant warranty period, and was not caused by any of the causes
excluded from this warranty.
7.
This warranty does not cover products purchased from any person who is not a retailer serviced by AusGeothermal or purchased second hand.
8.
No repair or replacement will renew or extend the relevant warranty period. However, original or replacement parts or replacement products
provided under this warranty will be covered by this warranty for the remainder of the original warranty period, whichever one applies
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Страница 6: ...Page 6 of 38 Diagram Photo Copyright AusGeothermal 2018 ...
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Страница 8: ...Page 8 of 38 Hydronic Heating ...
Страница 9: ...Page 9 of 38 Hydronic Heating ...
Страница 10: ...Page 10 of 38 Hydronic Heating ...
Страница 11: ...Page 11 of 38 Swimming Pool Heating ...
Страница 20: ...Page 20 of 38 Diagram Photo Copyright AusGeothermal 2018 Heat Pump Location and Mounting Schematic ...
