20
Troubleshooting
You may save time and money by checking items below before calling for service. List includes common concerns
that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana
Consumer Affairs Department at
1(800) 843-0304.
NOISE
Topic
Possible Cause
Solution
Clicking
Fresh food control clicks when starting or
stopping compressor.
Normal operation
Air rushing or whirring
Freezer fan and condenser fan make this
noise while operating.
Defrost timer is advancing in and out of defrost.
Normal operation
Normal operation
Gurgling or boiling
sound
Evaporator and heat exchanger refrigerant
make this noise when flowing.
Normal operation
Thumping sound
Ice cubes from ice maker (some models)
dropping into ice bucket.
Normal operation
Vibrating noise
Compressor makes a pulsating sound while
running.
Normal operation
Buzzing noise
Ice maker valve hookup (some models)
buzzes when ice maker fills with water.
Ice maker is in the 'ON' position without water
connection.
Normal operation
Stop sound by raising ice maker arm
to 'OFF' position. See
Automatic Ice
Maker
.
Humming sound
Compressor can make a high pitched hum
while operating. See
Normal Operating Sights
and Sounds.
Normal operation.
OPERATION
Topic
Possible Cause
Solution
Refrigerator does not
operate
Fresh food control may not be on.
Refrigerator is not plugged in.
Fuse is blown, or circuit breaker needs to be
reset.
Unit may be in defrost cycle.
Unit is malfunctioning
Confirm control is not set to 0 (zero).
Confirm refrigerator is plugged in.
Replace any blown fuses. Check
circuit breakers for any tripped
circuits. DO NOT change fuse
capacity. Plug in another item at that
wall outlet to verify operation.
Wait 30 minutes for unit to complete
defrost cycle.
Unplug refrigerator. Transfer food to
another unit or place dry ice in
freezer section to preserve food.
Warranty does not cover food loss.
Check warranty certificate for
specific coverage.
Phone
1-800-628-5782 inside U.S.A.
and 1-319-622-5511 outside U.S.A.
to locate an authorized Amana
technician.