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MaxCommunicator Manual
Directory—Lists the extensions of people at the company. Columns
include: Type (local, remote), Extension, Name, Activity, Department,
Location.
History—A history of your incoming, outgoing, and missed calls.
Columns include: Direction (incoming, outgoing, missed), Number, Name,
Date/Time, Duration, DNIS, Group, and Note.
Contacts—A list of contacts you have added to your MaxCommunicator.
Columns include: Name, Company, Business Phone, Mobile Phone, Email
Address, IM Address, Home Phone, OCS Presence.
Voicemail—A log of unopened and opened voice mails left at your
extension. Columns include: Type, Number, Caller Name (if available
from extension information or from an external database), Date/Time,
Duration, and Note. See “Dealing with Voice Mail” on page 45.
Monitor—A list of extensions you have chosen to monitor. Columns
include: State, Extension, Name, Activity, DND/FWD, Caller Name,
Number, Department, Location, DNIS, and Duration. See “Monitoring the
Activity of Other Extensions” on page 48.
Line Park—Shows calls parked for line park groups that you are a member
of. You can pick up a parked call from the LinePark tab. Columns include:
Park (the Park ID), Extension, Caller Name, Number, DNIS, and Duration.
To park a call in MaxCommunicator, click the Flash button on the call
control tool bar (you must customize your tool bar to display the Flash
button), enter #41 (system call park) or #31 (personal call park) in the dialer
field, then click the Connect button on the call control tool bar.
Speed Dial—A list of speed dial numbers entered by the system
administrator and entered at the extension. Columns include: Type
(extension speed dial or system speed dial), ID, Name, Number, and Note.
See “Dialing Speed Dial Numbers” on page 28.
MeetMe—From the MeetMe tab, you can schedule and monitor phone
meetings. See “MeetMe Conference” on page 34.
Greeting—From the Greeting tab, you can record and review greetings
for each Activity state. See the following section.
Содержание MaxCommunicator
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