AltiView Manual
45
Using AltiView
Note:
Click on the column headings on the
History
tab to sort the data.
The list on the
History
tab displays the following fields:
•
Number
—the extension or phone number.
Upward arrow
icons
indicate outgoing calls;
downward arrows
indicate incoming calls
Clicking a number in the
Number
column puts that number in the
dialing field and closes the
History
window.
•
Name
—Caller ID information, if available, or
Unknown
.
•
Date/Time
—the call’s date and time.
The history data is sorted by last disconnected and not in the order the
call was received. It is therefore possible to have a record with an
earlier timestamp followed by a record with a later timestamp.
Also, the timestamp for call data is based on the client system, while
the timestamp for voice mail messages is from AltiWare. Thus, the
times displayed here may not match those in the voice mail view in the
main window.
•
Length
—the length of time of each call.
•
DNIS
—DNIS digits collected, if available
•
Group
—Group number or name
•
Note
—a note attached to the call. To enter a note, click the
Memo
button in the lower left of the
History
tab, type your note, and click
OK
.
Use the
Delete
button to delete a single call history entry. Use the
Delete
All
button to delete the entire call history list. AltiView will ask you to
confirm the deletion; click
Yes
to delete or
No
to cancel:
Содержание AltiView
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