Overview
AltiContact Manager Administration Manual
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Built-in E-mail Server - a complete SMTP/POP3 email server is built
into the AltiContact Manager system so that all you need is an SMTP/
POP3 email client to send and retrieve Internet email. The system
allows use of alpha character-based passwords.
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CallView
TM
- a Web-based Java application that allows for call control
using a standard Web browser to manage multiple incoming calls and
view information including Caller ID, calls in queue and extension
status.
•
Exchange Integration - provides unified messaging between
AltiContact Manager and a Microsoft Exchange server on the LAN.
The state of both servers will be synchronized. This feature allows for
dynamic synchronization of mail between the two servers so that
deleted messages from one server get automatically deleted in the
other server. Similarly, a new message sent to one server is transmitted
to the other server. This way, the message can be accessed or deleted
from either server. For example, when a voice mail is deleted from
AltiContact Manager, it is automatically deleted from the Exchange
server too. The address of the Exchange server must be the name of the
machine or the fully qualified domain name.
•
Mail Forwarding - allows you to forward mail (email and voice mail)
to an SMTP-based mail server. The destination server address should
be the address of the SMTP server to which all mails should be
forwarded. This address can be an IP address such as 100.200.101.201,
a domain name such as altigen.com, a fully qualified domain name
such as symphony.altigen.com or a machine name such as symphony.
•
Mixed-Media Messaging - allows users to combine multiple forms of
communication (such as voice mail, email, data file, etc.) into a single
e-mail message. The user can record a voice message using a
telephone handset or microphone on a multi-media PC and attach it to
the AltiGen Voice Mail System for delivery to an internal user (LAN)
or an external user (internet) who can listen to it from the PC. The
recipients of the AltiContact Manager system also have the option of
listening to annotated messages from the handset.
•
Remote Download of Messages via Internet - allows users who are
traveling and/or working at home to download all new voice and email
messages in their the AltiGen Voice Mail System Post Office Box via
a local internet access line.
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Support of Internet E-mail Standards - allows the user to send and
retrieve email using any SMTP/POP3 e-mail client.
