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Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
2. NO SPIN CONDITION – MODELS THROUGH SERIAL NO. 9811005968
A “no spin” condition could be the result of an open circuit in the wire harness or out-of-balance switch.
a. Check that the harness is still connected to the out-of-balance switch. The wiring diagram may show the out-
of-balance switch as a normally open switch which is incorrect. The switch is a normally closed switch.
b. To test the electrical circuit, disconnect electrical power to the washer.
c. Remove the “H3” connector from the motor control board.
d. Use an Ohm meter and check the black/white to violet/white wires. Circuit should read closed, an open
reading indicates a bad switch or wire harness problem.
e. Flex the harness at the plastic retainer and test the switch and if okay, the base wire harness has an open
circuit and MUST be replaced.
f. After replacing the wire harness, tape the harness wires to the left front shock 1 ½ inches from top of shock.
Refer to
Figure 10
.
IMPORTANT: Leave a minimum of 8 inches of slack between tape on shock and the plastic wire retainer on
the out-of-balance switch mounting bracket. Refer to
Figure 10
.
3. TROUBLESHOOTING KNOCKING NOISE
If a frontload washer produces a noise similar to a knock on a door, it might be due to a flat spot on the belt.
The knocking sound is made when the flat spot hits the pulley. The knocking may occur during a pulse spin
and fade after reaching a higher RPM.
To correct this condition, replace the washer belt. Refer to
Paragraph 51
.
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