Page 11
Alliance Appliances Pty Ltd
Rapid 26
TROUBLESHOOTING
No water flow from hot tap
Check that both the house mains supply at the water meter and the cold water isolation valve
at the heater are fully open. If the mains supply tap is open water should flow from cold taps
in the house.
Cold water from hot water taps
Increase flow and see if water begins to heat. Remember heater will NOT heat if tap only
permits a very small flow.
Turn off hot tap. Wait 5 seconds and then try again with a strong flow.
Check that electricity and gas are turned on at heater.
You can check if electricity and gas are turned on at their meters by turning on other
appliances in the house that are connected to electricity or gas.
Hot water flow varies
The heater is designed to deliver water at a fixed temperature. If you attempt to draw more
hot water than the heater can provide e.g. by turning on too many taps, the heater will limit
the flow.
Hence when say 3 or 4 taps are turned on strongly and the flow is beyond the heater’s
capacity to heat, the flow from the taps may be reduced but the temperature will be
maintained.
If you have not found a solution to the problem.
Contact Alliance Service Department for further information and a service call if required.
This heater must be serviced only by an authorised person
