F238006
65
Section 4 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
17. EXCESSIVE VIBRATION AND/OR NOISE DURING SPIN
When experiencing excessive vibration and/or noise during a spin cycle, there are three main causes,
which are as follows:
a. Improper Loading:
(1) Always make sure that full loads are used. Never wash partial loads.
(2) Do not mix various laundry items together in the same wash (e.g., do not wash towels and sheets
together).
b. Improper Installation:
(1) Make sure that the washer-extractor is anchored to a flat, level surface with the proper depth of concrete.
(2) Tighten all anchor bolts and nuts. Make sure that they are of the correct size and grade.
(3) Make sure that the washer-extractor is grouted properly.
(4) Refer to your washer-extractor’s installation manual for exact installation specifications.
c. Faulty Front and/or Rear Bearings:
(1) Check the front and rear bearings’ noise factor.
(2) Lift up on the basket at the front of the tub. Check for any up and down play that would indicate bearing
wear.
(3) Replace the bearings as needed.
18. STOP/DONE SITUATION IN MID CYCLE
If the washer-extractor stops in mid-cycle, this indicates that the computer saw an open circuit at the door lock
microswitch.
Check the door lock microswitch for loose connections or broken wires. Repair the wires or replace the
microswitch as needed.
19. POWER WAIT SITUATION IN MID CYCLE
A power wait situation in mid cycle indicates that the machine’s computer lost power.
a. Check the computer’s battery back-up. Replace the battery as needed.
b. If the battery is okay, check for voltage at the white plug by the transformer on the output board. Voltage
present should either be 120 or 220 VAC, depending on the control voltage.
20. PUMPS TURNING ON IN MID CYCLE WITHOUT BEING PROGRAMMED TO DO SO
Pumps turning on in mid-cycle without being programmed to do so may be the result of resistors on the output
board allowing low voltage leaks (between 1 and 40 VAC).
Replace the resistors on the output board (that correspond to the pumps that are turning on in mid cycle) as
needed.