A
Clinic LAN network guidelines
A.1
Introduction
The scanner is capable of connecting to the wireless LAN in order to support the file transfer to and from the iTero
cloud. Connection to other wireless devices is not supported.
Below are some helpful guidelines for the best Wi-Fi connection.
Levels of Wi-Fi Internet Connectivity
Excellent
>-50 dBm
Good
-50 to -60 dBm
Fair
-60 to -70 dBm
Weak
<-70 dBm
IMPORTANT:
In order to achieve the best performance of your iTero scanner, ensure that the Wi-Fi signal
strength is Excellent or at least Good.
Warning:
Never connect the LAN cable to the scanner, in order to prevent electrical shock.
A.2
Preparations
l
The required modem/router should be configured with the WPA2 security standard, including a password.
l
Ensure that your IT professional staff will be available when the scanner installation is planned to take place.
l
Make sure that the Wi-Fi SSID credentials are available: Login & password.
l
The minimum Wi-Fi strength signal for the system should display at least three lines, as shown above.
l
Following are some suggestions for the office IT personnel, regarding what should be considered in order to
prevent issues such as access or connectivity to/with the iTero scanner:
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Hostname recommendations related to Align services listening to port 443, as described in
Align hostname recommendations
.
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Do not prevent FTP communication since the scanner sends specific file types (.3ds and.3dc/.3dm).
l
Disable any proxy clients for data communication through TCP/IP.
l
Do not add the scanner to any domain group.
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Do not run any group policy on the scanner as it may disrupt its proper functioning.
iTero Element 5D and iTero Element 5D Plus imaging systems User manual
© 2022 Align Technology, Inc. All rights reserved.
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