24
Er41
Minimum airflow in the
CHECK UP stage has
not been reached
Presence of some obstacle
or large impurities in the
primary air inlet pipe
Wait until the stove
turns off and then
press the P2 button
for more than 3
seconds
Check and clean the primary air
inlet pipe
Check filthiness and draft in flue
pipes and chimney
Flue pipe outlet obstruction
Poorly closed doors in the
ignition stage
Check that the door of the
chamber closes well
Contact a service
Er42
Primary air flow is
higher than maximum
allowed value
Too much supplied air
Wait until the stove
turns off and then
press the P2 button
for more than 3
seconds
Check the primary air inlet pipe
Check filthiness and draft in flue
pipes and chimney
Contact a service
SAFETY MEASUREMENTS
The stove is equipped with the following safety devices:
- PRESSURE REGULATOR
Checks the pressure in the chimney. It stops the spiral conveyor of the pellets when the drain is clogged
or when there is pressure (wind).
- FLUE GASES TEMPERATURE SENSOR
Checks the temperature of flue gases that allow the stove to be turned ON or stop the ignition if the flue
gas temperature drops down below the programmed value.
- CONTACT THERMOSTAT ON THE SNAIL BASE
When the temperature goes over the set safety value the stove will turn off immediately.
- BOILER CONTACT THERMOSTAT
When the temperature goes over the set safety value the stove will turn off immediately.
- WATER TEMPERATURE SENSOR
When the water temperature comes close to the stop-temperature (80 ° C) the sensor triggers the stove
to do a series of cooling cycles or turns the stove off automatically using the ECO-STOP in order to
prevent blocking of the above-described capillary temperature sensor.
- ELECTRIC SAFETY
The stove is protected from high current disturbances using standard fuses that are located in the main
switch on the back side of the stove and on the control panel - the motherboard.
- FLUE GASES FAN
If the fan stops, the motherboard immediately blocks the supply of pellets and an alarm signal will show.
- GEAR MOTOR
When the gear motor stops working, the stove keeps on working until the flame, due to the lack of
oxygen, goes out and until the stove reaches the minimal cooling level.
- INTERRUPTION OF ELECTRICITY
If there is a short interruption of electricity the stove automatically starts to cool down.
- NO IGNITION
If there is no flame when you turn the stove on the stove goes into an alarming state.
FAULTS - CAUSES – SOLUTIONS
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
Wooden granules
are not put into
the firebox, in the
combustion
chamber.
1. The wooden granules tank is empty.
2. The infinity spiral is blocked.
3. The gear motor of the infinity spiral is defective.
4. Electronic card is defective.
1. Fill the tank
2. Empty the tank and unblock the spiral - snail
3. Change the gear motor
4. Change the electronic card
The flame is out
or the stove turns
off automatically.
1. The wooden granules tank is empty.
2. The combustion chamber is not supplied with the
wooden granules.
3. Safety probe intervention for the wooden granules
temperature.
4. The doors are not closed properly or the glass sealing
is worn out.
5. Inadequate wooden granules.
6. Poor supply of wooden granules.
7. The combustion chamber is empty.
8. The chimney is clogged.
9. Interference of failure of the pressure switch.
10. The smoke vacuum motor is defective.
1. Fill the tank with wooden granules.
2. See last instruction.
3. Let the stove cool off completely and turn in back
on again. If the problem persists call technical
support.
4. Close the door or change the glass sealing with
original sealing.
5. Change the type of the wooden granules and
pick the type that is approved by the manufacturer.
6. Check the dosage and settings.
7.Clean the combustion chamber as instructed in
the manual.
8. Clean the smoke channel.
9. Change the pressure switch.
10. Check the motor and change if needed.
