20
Figure6.3:
Access to pipes
Whenreturning the cover it is recommended to seal themusing high temperature resistant silicone, for example, to ensure they are air-
tight.
It is recommended to contact manufacturer support center to get additional information and advice on products that should be
purchased.
Figure6.4:
Smoke discharge unit
TROUBLESHOOTING
This chapter should help our customers to quickly understand any problem that might occur during use of the stove.
If these solutions do not help resolve the problems you may encounter, contact service for additional information.
DISPLAY
MESSAGE
DESCRIPTION
POSSIBLE CAUSES
RESETTING ERRORS
POSSIBLE SOLUTIONS
Er01
Safety thermostat
activation
High water temperature in
the boiler
Allow the machine to shut
down and reset timers by
unscrewingtwospark plugs
at the back of the unitand
pressing both buttons
Check air intake opening for blockages
Too high environment
temperature (insufficient
temperature reduction in
the boiler)
Faulty probe
Contact service
Er02
Safety manometer
activation
Flue gas pipe is blocked
Press and hold ON key for 3
seconds
Check soiling of the flue gas pipe and its
components
Incorrect installation of the
flue gas pipe
See chapter 2
Installation, use and
maintenance
of the manual
Faulty probe
Contact service
Er03
Shut down due to low
flue gas temperature
Poor combustion (too
much or too little of pellet
remains in the combustion
chamber)
Allow the machine to shut
down and then press and
hold ON key for 3 seconds
Check the suitability of pellet
Check soiling of the combustion chamber
Check flue gas pipe connections
NO pellet in the hopper
Fill the hopperand perform stepsto fill the
auger and start the system
Faulty flue gas pipe probe
