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37

Technical Support

After reading this User Guide, if you need additional assistance with this 

product, please contact Aleratec Technical Support. Our technical staff will 

be happy to assist you, but they may need your help to better assist you. 

Calling Aleratec Technical Support without all the necessary information 

can be both time consuming and frustrating. Therefore, please try to have 

the following information ready before calling:

1.  Part Number - the part number is located on the 

bottom

 of the DVD/CD 

RoboRacer LS Duplex Win/Mac.

2.  Serial Number - the serial number is located on the 

back

 of the DVD/

CD RoboRacer LS Duplex Win/Mac.

3.  Troubles - your questions about the DVD/CD RoboRacer LS Duplex 

Win/Mac. Please provide enough information about your problems so 

our technical staff can recreate and diagnose it.

Technical Support Addresses and Phone Numbers

 

X

By e-mail: 

[email protected]

 

X

By Telephone: 

1-818-678-0484

Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific 

Time, Monday through Friday, excluding U.S. holidays.

Please try to call from a phone near your computer system.

 

X

Access is available 24 hours a day, 365 days a year, via:
The World Wide Web at: 

www.aleratec.com

FAX at: 

1-818-678-0483

Содержание 280113

Страница 1: ...USER GUIDE Aleratec DVD CD RoboRacer LS Duplex Win Mac Part No 280113...

Страница 2: ...information to help expedite any warranty claim Model No _ _____________________ Serial No ______________________ Date Purchased _ ________________________________________________ Place of Purchase _...

Страница 3: ...use harmful interference to radio or television reception which can be verified by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the foll...

Страница 4: ...laser beam in these DVD CD RoboRacer LS Duplex Win Mac is harmful to the eyes do not attempt to disassemble the cabinet Refer servicing to authorized personnel only The use of optical instruments with...

Страница 5: ...Using the RoboRacer LS Duplex Win Mac 11 Using the RoboRacer LS Duplex Win Mac 12 Creating Image Files 12 Creating an Image File from a Source Disc 12 Creating an Image File from Data on your Compute...

Страница 6: ...www aleratec com...

Страница 7: ...s The DVD CD RoboRacer LS Duplex Win Mac is a versatile robotic desktop DVD CD copying and LightScribe printing solution Fully Automatic Disc Publisher Fully automatic disc handling 100 disc capacity...

Страница 8: ...E Do not pick up the unit using these surfaces 1 Clear Plastic Disc Guide Rods 2 Power and Function Indicator LED 3 LightScribe DVD Recorders 4 Disc Tray Control Arm 5 Disc Input Bin 6 Protective Cove...

Страница 9: ...Duplex Win Mac during operation This may cause it to malfunction during operations Avoid exposing the duplicator to sudden changes in temperature as condensation may form on the lens inside the duplic...

Страница 10: ...to each bin holder There are two types of output bins included Two 50 disc capacity one 100 disc capacity Make sure to keep the output bins that come with the 280111 Although a normal disc media spind...

Страница 11: ...c Users Mac users please see the Discribe Robotic Software Quick Start Guide For Windows Users 1 Insert the Aleratec DVD CD Disc Publishing Software CD into your CD ROM drive 2 The installation applic...

Страница 12: ...tec disc publishing software installation CD into the DVD CD ROM drive in your PC Double click on RoboRacer LS Duplex Utility from the menu and follow the menu prompts to install the utility b When th...

Страница 13: ...indows should be able to recognize the device and the two drives should appear in My Computer It is important that you leave the RoboRacer LS Duplex Win Mac on and connected to the PC during the rest...

Страница 14: ...ystem Software Update a To install the LightScribe Utility needed to use the LightScribe feature of the 280111 click on the LS installer b Choose the Run option on the Windows security warning to allo...

Страница 15: ...VD CD Disc Publishing Software Suite Installation 8 Insert the Nero Essentials CD The installation application should automatically start when you ve loaded the CD If it does not locate the Autorun ex...

Страница 16: ...he program features Nero Express Essentials and Nero CoverDesigner Essentials to be installed d To prevent the installation of program features other than Nero Express Essentials and Nero CoverDesigne...

Страница 17: ...eling Copy Disc and Copy Disc LightScribe Labeling modes install an output bin in the upper disc output location The bin installed in the upper disc output location for the Copy Disc and Copy Disc Lig...

Страница 18: ...have file extensions of ISO or NRG You can use Nero Express Essentials to create image files for the RoboRacer LS Duplex Win Mac Creating an Image File from a Source Disc This is one of two methods fo...

Страница 19: ...need to be selected as the Image Recorder This will allow you to save the image to your computer s hard drive see step 3 Leave the number of copies at 1 When finished with the settings click the Copy...

Страница 20: ...er LS Duplex Win Mac Creating Image Files Creating an Image File from a Source Disc continued 5 The Nero progress bar will be displayed and when it is finished you will see a final screen displaying t...

Страница 21: ...m 15 Using the RoboRacer LS Duplex Win Mac Creating an Image File from Data on your Computer 1 Start the Nero Express Essentials program 2 The screen below will be displayed For this example choose Da...

Страница 22: ...er continued 3 Add any data file by using the Add option or by dragging and dropping a file or files into the large white area When finished adding files click the Next button 4 The next display you w...

Страница 23: ...ded and when ready press the Burn button at the lower right 6 After the burn button is pressed the Save Image File screen will appear In the lowest dropdown menu called Save as type select ISO Image F...

Страница 24: ...er LS Duplex Win Mac Creating Image Files Creating an Image File from Data on your Computer continued 7 After clicking the Save button the Write Progress screen will appear 8 The image process is succ...

Страница 25: ...ct the Burn from Disc Image mode in the drop down menu 3 Click the Go button and you will see a display box that will ask you to choose several options The first option is to select the image file to...

Страница 26: ...Disc Image continued 4 The screen will return to the main display and the RoboRacer LS Duplex Win Mac will burn the number of discs requested 5 When finished the display will show the job as successfu...

Страница 27: ...ssentials and choose the Print LightScribe Label icon on the left side menu and then click on the Print LightScribe Label option on the right side of the menu If there is no Print LightScribe Label ic...

Страница 28: ...Choose the print design from a file or create your own When you are done click Next 3 In this screen choose the print quality as well as the number of discs to print When the settings have been compl...

Страница 29: ...are using Nero Cover Designer leave the software at the LightScribe Print Properties menu and do not press Print 4 Open the RoboRacer LS Duplex Utility and choose the LightScribe Labeling mode from th...

Страница 30: ...once started will automatically select the proper drive for LightScribe operation and press the Print button on the Nero Express Menu The Utility will then complete up to 99 consecutive LightScribe pr...

Страница 31: ...t position 1 First setup the LightScribe image to be printed by following the instructions described in the previous LightScribe section After selecting your print quality and number of copies do not...

Страница 32: ...burn to disc NOTE Lowering the write speed for audio CD s and video DVD s will reduce the chance of failures Once these items have been set press OK NOTE You will occasionally see the following warni...

Страница 33: ...e label side up the data side down It must be the first disc loaded b Place the number of blank discs needed label side facing up burning side facing down on top of the source disc and align the discs...

Страница 34: ...elete Image File checkbox if you do not want to keep the image of the source disc after you have finished copying NOTE Lowering the write speed for audio CD s and video DVD s will reduce the chance of...

Страница 35: ...to be printed Choose the print quality and number of copies to be made from this menu Leave the final Nero menu without pressing the Print button NOTE It is always recommended to use the Best setting...

Страница 36: ...e source disc after you have finished copying NOTE Lowering the write speed for audio CD s and video DVD s will reduce the chance of failures 5 When finished choosing settings click OK and the automat...

Страница 37: ...g the RoboRacer LS Duplex icon NOTE You will not be able to run the RoboRacer LS Duplex Utility if Windows has not recognized both drives of the device The Screen shown below will be displayed The Rob...

Страница 38: ...using an existing master source disc D The Go button selects the mode that is currently chosen in the drop down menu To abort an operation in progress you must either press the Cancel button or close...

Страница 39: ...Demo Mode button is used to test the device and view the disc flipping capability of your DVD CD RoboRacer LS Duplex Win Mac place a disc in the input bin and press the Demo Mode button The display bo...

Страница 40: ...ive location for writing information copied from a source disc Disc Loading Mechanism The disc loading mechanism holds up to 100 discs and loads one disc at a time into the top drive Drive Tray Arm Th...

Страница 41: ...e Install Shield Wizard Installer Is an easy to use software application that manages and runs the installation of other software ISO ISO stands for International Organization for Standardization this...

Страница 42: ...ut bin Print Quality There are three standard levels of darkness contrast available In Nero the lower quality Draft will have the lightest appearance and take the least amount of time to create The hi...

Страница 43: ...D CD RoboRacer LS Duplex Win Mac 2 Serial Number the serial number is located on the back of the DVD CD RoboRacer LS Duplex Win Mac 3 Troubles your questions about the DVD CD RoboRacer LS Duplex Win M...

Страница 44: ...nc an Aleratec Inc authorized dealer or distributor or any other Aleratec Inc approved reseller for this product This product is warranted to be free from defects in workmanship and material for a per...

Страница 45: ...c shall not be liable for any direct indirect special incidental products or consequential damages including but not limited to any loss of data or loss of profits or business regardless of the form o...

Страница 46: ...warranty service may be other than new but will be in good working order and become your property at the time of exchange At the same time the exchanged products or parts become the property of Alera...

Страница 47: ..._____ DATE ________________ OF PAGES _ ____________________________ I am experiencing the following problems with my DVD CD RoboRacer LS Duplex Win Mac ________________________________________________...

Страница 48: ...Document Number 9399068_ENG_Rev C Copyright 2011 Specifications subject to change without notice Aleratec Inc 9851 Owensmouth Avenue Chatsworth CA 91311 U S A www aleratec com...

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