Alencon SPOT: Installation,
Operation, and Maintenance Manual
43 |
P a g e
11 Maintenance and Servicing
11.1 General Maintenance
If the SPOT is not operating as expected, attempt the following basic troubleshooting
methods to regain proper operation:
Check input power source for proper function. If source is PV, look for dirty or shaded
modules on the string.
Check any output fuses for continuity. If any fuses are blown, SPOT should be turned OFF
(section 9.2), fuse replaced and then SPOT can be turned back ON (section 9.1)
Use the controller to send a
Shutdown
command, followed by a
System Reset
command, give the SPOT a few minutes to restart power conversion.
Us the disconnect switch to turn OFF and ON the SPOT, give it a few minutes to restart
power conversion.
If SPOT still does not operate as expected, please contact Alencon Systems technical support
for assistance with troubleshooting (see Appendix C).
11.2 Service and Repair
Due to the UL rating of the SPOT, it is
not a field serviceable device,
in most instances. If your
SPOT is determined to be damaged, it will need to be returned to Alencon systems.
If the SPOT requires servicing, disconnect it following the turn OFF procedure (section 9.2) and
request an RMA (return merchandise authorization) from Alencon Systems technical support.
Then following the RMA process, the damaged SPOT will be returned to Alencon Systems or
an authorized Alencon service agent.
