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9. Warranty Policy
(1) The Terms of Warranty
The Warranty provided by Supplier hereunder shall extend either by the date of Bill of Loading to
Distributor or for the date of distributor's invoice for the Products to the buyer, whichever comes first.
Distributor shall advise AJCE of the sales of the products to buyer either by facsimile or e-mail not
later than 15 Days after the date of sale. If not, AJCE shall settle the period of warranty have to be
estimated by the date of Bill of Loading.
(2) The Contents of Warranty
∎ All delivered products will be checked for defects, damage or missing parts to assure
performance upon arrival. Distributor must inform AJCE with a written claim on any
missing or damaged parts with detailed photo cuts and user's comment within 15 Days after receipt
of products or any failure was occurred. If not, AJCE will not take the responsibility on claim. Delivery
Report and Warranty Claim Report are included in each Operation Manual supplied with each unit of
Hydraulic Breaker.
∎ Damage occurred by transportation shall be claimed by Distributor directly to the transportation
company. AJCE will not warrant any damage that is occurred by incorrect or careless
handling, excessive stress, normal wear and tear or similar cases not due to faults of AJCE.
∎ Warranty Claim Report has to include the following information
① Model and Serial No. of the Hydraulic Breaker, Date of Delivery & Installation
(According to the designated form of “Delivery Report”)
② Operating Hours & Detail of Defect
(According to the designated form of "Warranty Claim Report")
③ Detailed photos are necessary to study the claim by AJCE engineers.
(3) Warranty Compensation
∎ Any defects found in workmanship and faulty material will be repaired by Distributor.
AJCE will reimburse to Distributor as follows;
① Spare parts on AJCE account
② Airfreight up to 10kgs
③ Otherwise, almost warranty spare parts shall be replaced or compensated under CFR
Ocean basis
④ Other minor cost, including labor and local transport, to be supported by local distributor
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