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Trouble Shooting
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39
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8.3
LCD Indication
The LCD information of the AiCom/AiCom WiFi can help with troubleshooting as
follows:
Display
Solutions
169.254.1.100
11:20 04/11/2014
The AiCom/AiCom WiFi cannot obtain IP from router, please
check the Ethernet cable or the router.
Total INV:05
Online INV:03
Two inverters connected to the AiCom/AiCom WiFi are not being
monitored. Check whether the RS485 cable is normally
connected or restart the AiCom/AiCom WiFi.
WAN Abnornal
Check Network
The AiCom/AiCom WiFi cannot be connected with AISWEI Cloud.
Please check the connection between the AiCom/AiCom WiFi and
the Internet.
INV SN. Empty
The inverter connected to the AiCom/AiCom WiFi has no serial
number. Please contact our after-sales service personnel.
INV SN. Invalid
More than one connected inverter has the same serial number.
Please contact our after-sales service personnel.
INV SN. Space
The serial number of the inverter connected to the AiCom/AiCom
WiFi is blank. Please contact our after-sales service personnel.
Non-existent SN.
Confirm whether the SN on the label of AiCom/AiCom WiFi is the
same as that displayed in the built-in Web server. If not, please
contact our after-sales service personnel.
The IP address shown in
the AiCom/AiCom WiFi is
not in the same network
segment as the IP address
distributed by the router.
1. Confirm whether the Internet cable connection between the
AiCom/AiCom WiFi and the router is normal.
2. Confirm whether the DHCP of the Router is activated.
3. Restart the AiCom/AiCom WiFi.
The time displayed on the
LCD of the AiCom/AiCom
WiFi is incorrect.
Adjust the time zone of PV plant in AISWEI Cloud to the time
zone you are in.