ULTIMA 2000
Chillers
Chillers
Installation & Maintenance Manual : 903-099 IM E 05/00
5
Warranty
new
Please refer to the
Order Acknowledgement
for details of the warranty package.
Inclusions
Warranty will cover parts and labour for a period of 12 months.
Warranty cover will commence from the date of invoice unless an alternative date is
requested in writing.
Airedale will accept warranty commencing dates from completion of commissioning or on
date of contract completion up to a maximum of 6 months from date of delivery, subject to
the equipment being properly protected and serviced in the period between delivery and
hand over.
Airedale will provide labour costs for replacement of part failed under warranty conditions
subject to the following:
•
The on site contractor or service company place an official order on Airedale for
the replacement part including site labour if required. Airedale will acknowledge
this order with detailed prices for components, travel and labour rates.
•
When warranty is accepted, following inspection of the faulty component, a credit
note will be issued against an invoice raised in line with the acknowledgement.
•
Should warranty be refused the invoice raised against the acknowledgement
becomes payable on normal terms.
•
Airedale reserve the right to carry out site warranty labour work using their own
direct labour or by sub contracting to an approved company of their choice.
Exclusions
Warranty may be refused for the following reasons:
•
Misapplication of product or component.
•
Incorrect site installation.
•
Incomplete commissioning documentation.
•
Inadequate site installation.
•
Inadequate site maintenance.
•
Damage caused by mishandling.
General
Dead on arrival or manufacturing defects are the responsibility of Airedale and should be
reported immediately.
In the event of a warranty failure, dead on arrival or manufacturing defect, the Airedale
Service department should be contacted and on receipt of an order, an Airedale engineer
(or representative) will be directed to site as soon as possible.