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Appendix Service Information
Repacking for Shipment
173
Service
Information
Repacking for Shipment
For the Express Exchange Service described on the previous page, return your failed
power supply to the designated Agilent Service Center using the shipping carton of
the exchange unit. A shipping label will be supplied. Agilent will notify you when
your failed unit has been received.
If the instrument is to be shipped to Agilent for service or repair, be sure to:
• Attach a tag to the power supply identifying the owner and indicating the required
service or repair. Include the instrument model number and full serial number.
• Place the power supply in its original container with appropriate packaging
material.
• Secure the container with strong tape or metal bands.
If the original shipping container is not available, place your unit in a container which
will ensure at least 4 inches of compressible packaging material around all sides for
the power supply. Use static-free packaging materials to avoid additional damage to
your unit.
Agilent Technologies recommends that you always insure shipments.