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Aficio AP3800C, Руководство по обслуживанию

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Aficio AP3800C Скачать руководство пользователя страница 20

INTERNAL ERROR

26 April, 2002

4-2

Error
Code

Symptom

Possible Cause/

Required Action

Disk Identify

20

Can't identify drive
Disk Read/Write Test

21

Drive has retry errors
Disk Read Capability Test

22

Can't read from drive
Disk Write Capability Test

23

Can't write to drive
Disk Data Format Check

24

Disk partition check
Memory Config Check

25

Memory DIMM configuration

1. Turn the main switch off and on.
2. Replace the memory.
3. Replace the controller.

4.2 INTERNAL 

ERROR

When an internal error occurs, the message 

”

Printer Error Power Off On / Error

Reoccur Call Service

”

 is displayed on the operation panel LCD.

4.3  SERVICE CALL CONDITIONS

☛

 G060 Printer Service Manual, Section 4: Troubleshooting.

Содержание AP3800C

Страница 1: ...Model J P1c Machine Code G082 SERVICE MANUAL April 2002 Subject to change...

Страница 2: ...inside and the metal parts of the fusing unit become extremely hot while the printer is operating Be careful to avoid touching those components with your bare hands HEALTH SAFETY CONDITIONS Toner and...

Страница 3: ...or not sealing them apart may lead to chemical reactions and heat build up LASER SAFETY The Center for Devices and Radiological Health CDRH prohibits the repair of laser based optical units in the fi...

Страница 4: ...ackard Company Ethernet is a registered trademark of Xerox Corporation PowerPC is a registered trademark of International Business Machines Corporation Other product names used herein are for identifi...

Страница 5: ...LER PSU 3 2 3 3 PRINTER ENGINE 3 2 4 TROUBLE SHOOTING 4 1 4 1 CONTROLLER SELF DIAGNOSTICS ERRORS 4 1 4 2 INTERNAL ERROR 4 2 4 3 SERVICE CALL CONDITIONS 4 2 5 SERVICE TABLES 5 1 5 1 SERVICE PROGRAM MOD...

Страница 6: ...ATA PROCESSING 6 6 6 1 4 BUILT IN COLOR MANAGEMENT 6 7 6 1 5 POINT TO POINT DIAGRAM 6 7 6 2 PRINTER ENGINE 6 8 SPECIFICATIONS SPEC 1 1 GENERAL SPECIFICATIONS SPEC 1 1 1 SUPPORTED PAPER SIZES SPEC 3 1...

Страница 7: ...to sudden temperature changes which include 1 Direct cool air from an air conditioner 2 Direct heat from a heater 6 Avoid installing the machine in areas that might be exposed to corrosive gas 7 Insta...

Страница 8: ...the plug in the outlet 2 Avoid using an outlet extension plug or cord 3 Ground the machine 1 Input voltage level 120 V 60 Hz 11 A 220 V 240 V 50 Hz 60 Hz 6 6 A 2 Permissible voltage fluctuation 10 3...

Страница 9: ...ions Alternative Required 1 PFU 1 Tray Items 2 3 2 PFU 2 Trays Items 1 3 3 LCT Items 1 2 4 Two tray finisher Item 7 Item 1 2 or 3 5 3 types of punch kit Item 6 Item 4 6 Four bin mailbox Items 4 5 7 Du...

Страница 10: ...r Unpack the printer Will the paper feed unit or LCT be installed Place the printer on the paper feed unit or LCT Install the paper feed unit or LCT Install the controller options if required Yes No W...

Страница 11: ...disabled The Counter menu is not displayed The total counter starts from 0 Off Counting method SP5 045 1 Specifies whether the counting method used in meter charge mode is based on developments or pri...

Страница 12: ...ts the counters to 0 Important This must be done at installation after all the above settings have been finished The negative counters used in meter charge mode will be reset to zero NOTE 1 The defaul...

Страница 13: ...unch Unit Four bin Mailbox DIMM Memory 64 128 MB Note for Transporting the Machine If it is difficult to slide the machine across the floor after installing the optional paper feed unit or LCT remove...

Страница 14: ...no data is coming into the machine Turn the main switch off before removing the controller box 1 Remove the controller box A x 2 2 Remove the controller cover B x 18 x 2 3 Insert the DIMM memory C 4 R...

Страница 15: ...26 April 2002 INSTALLATION 1 9 Installation 1 5 3 PUNCH UNIT INSTALLATION G060 Printer Service Manual Section 1 Installation...

Страница 16: ...nance 2 PREVENTIVE MAINTENANCE G060 Printer Service Manual Section 2 Preventive Maintenance NOTE LED behavior is different from the G060 printer as follows PRODUCT NEAR END CONDITION END CONDITION G08...

Страница 17: ...ard and install them on the new board 1 Controller box A x 2 2 Controller cover B x 18 x 2 3 Controller C x 11 x 1 4 After replacing the controller remove the NVRAM D HDD E DIMM F BIOS ROM G and batte...

Страница 18: ...2002 3 2 3 2 CONTROLLER PSU 1 Controller box A x 2 2 Controller cover B x 18 x 2 3 Controller PSU C x 4 x 1 3 3 PRINTER ENGINE G060 Printer Service Manual Section 3 Replacement and Adjustment G082R101...

Страница 19: ...e Test U3 6 Not found on PCI bus or error read write to the device PIIX4 PCI ISA Bridge Test U5 7 Not found on PCI bus or error read write to the device 21152 PCI PCI Bridge Test U21 8 Not found on PC...

Страница 20: ...Test 23 Can t write to drive Disk Data Format Check 24 Disk partition check Memory Config Check 25 Memory DIMM configuration 1 Turn the main switch off and on 2 Replace the memory 3 Replace the contro...

Страница 21: ...e is some data in the buffer wait until all data has been printed 5 1 1 ENABLING AND DISABLING SERVICE PROGRAM MODE Entering the Service Mode To enter the service mode press the Up Down arrow keys tog...

Страница 22: ...r a Service Program Enter the required program mode as explained above The setting appearing on the display is the current setting Select the required setting using the Up Down arrow keys then press t...

Страница 23: ...r the password when the user forgets it Key Repeat 1 Key Repeat When enabled On this function allows the display to continually advance scroll when a key is held down and makes the LEDs blink more slo...

Страница 24: ...PRINTER ENGINE SERVICE MODE 26 April 2002 5 4 5 3 PRINTER ENGINE SERVICE MODE G060 Printer Service Manual Section 5 3 Printer Engine Service Mode...

Страница 25: ...When upgrading all three types of firmware at the same time you can upgrade them in any order 5 4 2 FIRMWARE UPGRADE OVERVIEW Firmware upgrading requires the PC and Ethernet cross cable 5 4 3 SUPPORT...

Страница 26: ...later Using Fiery WebTools Preparation on the printer 1 Turn the main switch on 2 Wait until Ready is displayed 3 Print out the Configuration Page 4 Connect the printer and PC with the Ethernet cross...

Страница 27: ...irect Connection 6 Browse through the source file list and select the firmware 7 Click the Send file button 8 Wait until the Data In LED blinks 9 Check that the massages Upgrading System and Do Not Po...

Страница 28: ...g 255 255 255 0 9 Select the submenu Gateway Address and input the gateway address e g 133 139 157 001 10 Select the submenu Enable AppleTalk and change the setting from Yes to No 11 Press the Cancel...

Страница 29: ...n LED goes out The printer reboots automatically 7 Close the front cover when Close Front Cover is displayed 8 Confirm the firmware version by printing Configuration Page 9 Return all printer settings...

Страница 30: ...iagnostic Passed is displayed the following tests and checks are conducted Memory Test Memory Speed Test CPU Tick Test System Timer Test BX Host Bridge Test BX PCI PCI Bridge Test PIIX4 PCI ISA Bridge...

Страница 31: ...stands for press the Enter key 2 Pressing the Cancel key exits menu operations and returns to Ready READY COUNTER CHECK AND PRINT SECURE PRINT PRINT MENU TRAY SETUP MENU RESETS SYSTEM SETUP PRINTER SE...

Страница 32: ...56MB BIOS memory Flash 256KB Flash memory Flash 16MB ASICs x 1 IX ASICs x 4 VXMCT Interface Connector 32 Bit PCI Engine I F Parallel in IEEE 1284 Type C high density External Ports RJ 45 Network Ether...

Страница 33: ...at maximum rated output speed Data buffering for fault tolerant error recovery Multiple unique pages in the printer paper path The video interface controls such aspects of the print job as Hardware d...

Страница 34: ...s allocated to frame page buffer memory In general as more memory is added to the system it is added to the page buffer memory pool Pages are stored in memory in either compressed or uncompressed form...

Страница 35: ...by reducing file sizes using proprietary techniques This step allows the Fiery to store many more pages in the frame buffer than would be available normally Options The printer will be available with...

Страница 36: ...iptions 6 1 2 BOARD LAYOUT SDRAM North Bridge CPU ASIC VXMCT HDD ASIC IX BIOS South Bridge Engine I F Network I F RJ 45 IEEE 1284 I F NVRAM Lithium Battely ASIC VXMCT ASIC VXMCT ASIC VXMCT SDRAM Slot...

Страница 37: ...turning page descriptions into rendered pages and for parsing job management comments The compression subsystem manages compressed pages in memory The page manager coordinates pages for sending to th...

Страница 38: ...c 2 ICM profiles compatible with Macintosh and Windows color management systems Macintosh Windows printer drivers Macintosh Mac OS 8 7 2 or later Windows Windows 95 98 2000 ME XP or NT v4 0 with Servi...

Страница 39: ...PRINTER ENGINE 26 April 2002 6 8 6 2 PRINTER ENGINE G060 Printer Service Manual Section 6 Detailed Section Descriptions...

Страница 40: ...x 1200 dpi 28 ppm 10 ppm 600 x 600 dpi 28 ppm 10 ppm Color 1200 x 1200 dpi 14 ppm 10 ppm Resident Fonts PCL5c 46 fonts 45 fonts 1 bit map font PS 136 fonts 126 fonts Adobe Type 1 Font 10 TrueType Font...

Страница 41: ...rd exit tray 500 sheets face down External exit tray 100 sheets face up Memory Standard 128 MB up to 256 MB with optional DIMM Power Source 120 V 60 Hz 11 A for North America 220 V 240 V 50 60 Hz 6 6...

Страница 42: ...8 5 Y Y Y Y Y Y Y Legal SEF 8 5 x 14 N Y N N Y Y N Y Half Letter SEF 5 5 x 8 5 N N N N N N Y Executive SEF 7 25 x 10 5 N Y N N Y N Y Executive LEF 10 5 x 7 25 N N N N N N Y F SEF 8 x 13 N Y N N Y N Y...

Страница 43: ...m Y Y N N N Ledger 11 x 17 Y Y Y Y Y Letter SEF 8 5 x 11 Y Y Y Y Y Letter LEF 11 x 8 5 Y Y Y Y Y Legal SEF 8 5 x 14 Y Y Y Y Y Half Letter SEF 5 5 x 8 5 Y Y N Y N Executive SEF 7 25 x 10 5 Y Y Y Y Y Ex...

Страница 44: ...except for Windows 2000 which uses Microsoft PS A PPD file for each operating system is provided with the driver 3 The PS driver for Macintosh supports Mac OS 8 6 or later versions 2 2 UTILITY SOFTWA...

Страница 45: ...be installed Four bin Mailbox G566 C Finisher and mailbox cannot both be installed Paper Feed Unit 500 x 1 G567 D Paper Feed Unit 500 x 2 G568 E LCT G569 F Install any one of these three units Duplex...

Страница 46: ...imum A5 LEF 81 2 x 11 Paper Weight 60 to 105 g m2 16 to 28 lb Tray Capacity 500 sheets x 2 80 g m2 20 lb Paper Feed System FRR system Paper Height Detection 3 steps 100 50 Near End Power Source DC 24V...

Страница 47: ...per OHP cannot be stapled Tray Capacity Upper tray 500 sheets A4 81 2 x 11 B5 A5 LEF 250 sheets 11 x 17 A3 81 2 x 14 B4 Lower tray default mode stapled output only goes to tray 2 2000 sheets A4 81 2 x...

Страница 48: ...With punch unit 55 Kg 121 3 lb 4 5 FOUR BIN MAILBOX Number of bins 4 bins Stack Capacity 125 sheets x 4 80 g m2 20 lb Paper Size for Trays Maximum A3 11 x 17 SEF Minimum A5 LEF 81 2 x 11 Print Paper...

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