Warranty conditions
Robopac S.A. pledges, within the limits described herein,
to replace or repair, at no charge, the parts that become
defective during the 12 (twelve) months following the date
indicated on the company’s shipping documents.
To utilise the warranty, the user must immediately notify
the company that a defect exists, always referring to the
machine serial number.
Robopac S.A., in its final judgement, will decide whether
to replace the defective part or request it to be shipped for
tests and/or repairs.
By replacing or repairing the defective part, Robopac S.A.
fully complies with its warranty obligations and will be re-
leased from all liabilities and obligations relative to tran-
sport, travel and hotel expenses for technicians and
installers.
Robopac S.A. will never be held responsible for any los-
ses due to lack of production or injuries to persons or da-
mage to things caused by malfunctions or forced
suspension in using the machine covered by the warranty.
GB
The warranty does not cover
– damage caused by transport;
– damage due to incorrect installation;
– improper use of the machine or negligence;
– tampering or repairs by unauthorised personnel;
– lack of maintenance;
– parts subject to normal wear and tear.
For purchased components and parts, Robopac S.A. of-
fers the user the same warranty conditions that the com-
pany obtains from the suppliers of the aforementioned
components and/or parts.
Robopac S.A. does not guarantee the conformity of ma-
chines to current standards in countries that are not part
of the European Union.
Concerning any adjustments to standards of the country
in which the machine is installed relative, the user will be
fully responsible for the changes made, releasing Robo-
pac S.A. from any obligation and/or liability relative to any
claims that may be submitted by third parties due to non-
compliance with the referenced standards.
