ADVANTAGE AIR MyAir5 Series, Руководство пользователя

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MyAir5 User Guide
37
Remote Access – Troubleshooting
Assistance for the Homeowner’s IT professional:
Status Cause Solution
3, 6, 9 No internet access – cannot
contact server

Confirm the tablet is connected
to the home Wi-Fi network.

Open browser & confirm you
can load a web page such
aswww.google.com.au

Check your router is connected
to the internet.
4 No UPNP detected

Check your router has UPNP
enabled.
7, 10 UPNP is detected but still trying

Ensure router has default
firewall settings

Check if router has a list of
UPNP ports, check if 8000 is mapped
in the UPNP table.
5, 8 , 11 Success

Your remote access should be
working, if you are having troubles try
connecting via Wi-Fi & clearing stored
systems before retrying remotely.