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MyAir5 User Guide

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Apple Installation Troubleshooting

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Requirements: Compatible with iPhone, iPod touch and iPad. Requires
iOS 4.3 or later. (iPhone 3GS or later).

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Содержание MyAir5 Series

Страница 1: ...User Guide ...

Страница 2: ... Zones Page 10 Plans Page 13 Setup Page 17 Constant Zones 19 Android Tablet 20 Smart Phone Control Quick Setup Guide 21 Network Troubleshooting 29 Remote Access 3G 4G 32 Remote Access Troubleshooting 37 General Troubleshooting 38 Service Records 39 ...

Страница 3: ...m your new air conditioning system Upon first power up the system will take a few minutes to initialise If you walk away from your screen it will go to sleep to wake the screen press the button on the left hand side of the screen On the MODE ZONES PLAN screens you will find a HELP button press it for an explanation of the features of that particular screen ...

Страница 4: ...ode Page Your Mode screen will look like this easy to read intuitive the large power switch is used to turn your Air Conditioner ON or OFF HANDY HINT To move between Mode Zones Plan Setup you can simply swipe left or right ...

Страница 5: ... features a SIMPLE TIMER which you can use to have your air conditioning system turn ON or OFF after 30minutes 1 hour 11 2 hours or 2 hours Note This is a once only timer that does not repeat each day More advanced timers can be set using the Plan menu ...

Страница 6: ...ser Guide 6 FAN SPEED FAN SPEED can be used to change the volume of airflow produced by your indoor fan between LOW MED HIGH AUTO Some air conditioning unit brands models may not include AUTO FAN functionality ...

Страница 7: ...me in summer FAN ONLY Used to recirculate air within the home a great energy efficient option if you just want to move some air around the home as only your fan in the roof space will run not the outside unit DRY This can be used to reduce the humidity in your home Some air conditioning unit brands models may not include DRY functionality ...

Страница 8: ... For the most energy efficient operation we recommend 24C when you are cooling your home 21C when you are heating your home Note Setting very low temperatures on COOL mode or very high temperatures on HEAT mode will not cool or heat your zones any faster but will cause your air conditioner to run for longer to attempt to achieve the target temperature This will result in higher energy usage ...

Страница 9: ...hen the outside temperature is pleasant such as in the evenings To use this functionality set your mode to FAN turn your fresh air ON and this will draw fresh air in distribute it throughout your home without running the outside unit reducing your running costs This feature is optional will not appear unless it has been fitted by your air conditioning installer ...

Страница 10: ...no sensor installed in a particular zone then it will be shown as an AIRFLOW zone In this instance you have the ability to control the air in 5 increments Use the buttons when a zone is turned ON to adjust the amount of airflow going to that zone Temperature Zone Optional If your zone has a temperature sensor installed MyAir5 will allow you to choose your desired temperature with the buttons MyAir...

Страница 11: ...t to make its decisions about whether to start stop or speed up down to effectively achieve the set point while maintaining constant airflow in the MyZone The MyZone can be any temperature controlled zone that is currently turned ON blue to change the MyZone to another zone press the symbol next to the zone you want to be the MyZone it will change to a darker colour to indicate it is the active My...

Страница 12: ... your zone has a motion sensor installed this zone will have the same functionality as a temperature zone above but a walking man symbol will appear next to it If you press the walking man symbol it will turn dark grey indicating the motion sensor is activated for that zone and pressing it again will deactivate it Let s say your air conditioner is in cooling mode you have activated the motion sens...

Страница 13: ...air conditioner to turn on off at specific times and or to alter the on off state of any of the zones Press next to bring up the list of active programs To add a program press new program at the bottom of the screen this will bring you to the following screen ...

Страница 14: ... time for the program by swiping the selection wheel up or down the wheel will stop slowly after swiping Press next to continue to the following screen Select the days for the program to run Press next to continue to the zone selection screen ...

Страница 15: ...temperature setting if you have temperature sensors Note Your system will start in its last set MODE FAN setting eg If the system was last used for cooling low fan speed the program will start in cooling mode with low fan speed RENAME DELETE PROGRAMS On the programs main screen press EDIT next to the program you wish to change to remove a program press the TRASH CAN ...

Страница 16: ... by ensuring the air conditioner does not run when you re not at home To disable a program press the program you wish to edit from the PROGRAM LIST deselect all of the days this will leave your PROGRAM in place but it will not run To re enable the program go into the relevant program as described previously select the days which you want it to run ...

Страница 17: ...reen beep ON or OFF depending on your preference Rename Zones Press this button to change the zone names you will be presented with a list of all your zones press any zone to edit the name You can use the symbols or plus any combination of letters numbers or spaces ...

Страница 18: ...rofessional when servicing STATUS WINDOW Warnings about your air conditioning system will be displayed here such as low battery warnings for your temperature sensors or air conditioning unit error codes Your installer may have also provided their contact number if so it will also be displayed here so it s always on hand when it comes time for your annual service Tech Setup This button is used by y...

Страница 19: ... are open Constant Zones are noted with a small letter c to the right of the zone name Your installer may enable 1 2 or 3 constants zones depending on the size of your system the design of the home If you have the MyZone feature enabled the zone selected as the MyZone will automatically take over as the first constant airflow will be constant in this zone In the example below you can see two const...

Страница 20: ... the tablet between portrait landscape modes so you can enjoy all your favourite apps in the orientation for which they were designed To exit the MyAir5 app press the press home button from any screen as pictured below Here you can connect to a Wi Fi network to access the Google Play Store download other apps etc If you are not familiar with the Android operating system an abundance of information...

Страница 21: ...5 User Guide 21 Smart Phone Control Quick Setup Guide Once your air conditioner is installed 1 Ensure you have an existing home Wi Fi network is working you have your password on hand 2 Press the home button ...

Страница 22: ...MyAir5 User Guide 22 3 Press the app drawer button 4 Press the settings button ...

Страница 23: ... Ensure you are connected to your home Wi Fi network if it is OFF as shown in the image below press the switch to turn it ON 6 Once you have Wi Fi turned ON you need to find your home Wi Fi network in the list then press it ...

Страница 24: ... home Wi Fi button you will need to enter your home Wi Fi network password then press CONNECT 8 Once you have connected successfully may take up to 5 minutes you will see the word CONNECTED below your home Wi Fi network name as per above image ...

Страница 25: ...ve the network name SSID password printed on a sticker located on the reverse of the router 10 Download the MyAir5 app on your device see subsequent sections for detailed instruction on installing the Apple or Android app to your device 11 Once the above is complete you will be able to control your system from the MyAir5 app on your smart device phone tablet provided you have WiFi or 3G 4G coverag...

Страница 26: ...checking and following the instructions in the email from Apple a See instructions here http support apple com kb ht2534 b Be sure to set your country as Australia 3 Download the MyAir5 App from the Apple App Store a Using your iPhone iPod iPad click on the App Store icon b Click on the Search tab c Type MyAir5 into the search box d Press Search e Select the correct MyAir5 App by Advantage Air It ...

Страница 27: ...ices and our App cannot be downloaded to your device Requirements Compatible with iPhone iPod touch and iPad Requires iOS 4 3 or later iPhone 3GS or later 2 If you are using an iPad you will need to select the iPhone apps button at the top of the search results screen If your device does not fall into the above categories you should have no problem downloading the App to your device ...

Страница 28: ... Accounts touch Add account 2 Select Google 3 Choose Existing if you want to add an account you already have or New if you want to create a new one 4 Follow the instructions to add your account Download the MyAir5 App from the Google Play Store 1 Open the Google Play Store app 2 Search for MyAir5 a Touch the MyAir5 app b Touch INSTALL It s Free c Touch Accept after reviewing the app s permissions ...

Страница 29: ... home Wi Fi not using Mobile Data 3g 4g also ensure signal strength is adequate 3 Check that the MyAir5 system is connected to the same home Wi Fi network SSID as your smart phone or tablet also ensure signal strength is adequate 4 Ensure your MyAir5 tablet is up to date with the latest app updates from the Google Play Store 5 For further info see the troubleshooting table on the following page ...

Страница 30: ... of the home Wi Fi system cannot connect Your Device may not connect to your Wi Fi network from all rooms and all parts of your home Test You can turn off cellular mobile data and test your Wi Fi network by opening a new web browsing session Move the device into the Wi Fi range Smart phone tablet is not connected to the Wi Fi network Connect your smart phone tablet to your network using instructio...

Страница 31: ...e Wi Fi router 4 Turn on the power to your air conditioning system 5 Wait 5 minutes 6 Check your MyAir5 has successfully connected to the home Wi Fi 7 Check your smart phone tablet has successfully connected to the home Wi Fi Further Information 1 You do not need to have a home internet connection to use the MyAir5 App within your home the App uses Wi Fi only to connect to your air conditioner If ...

Страница 32: ... network using your mobile network data eg 3G 4G Your Android or Apple smart device will also require the latest MyAir5 app go to Apple App store or Google Play to ensure you have the latest version Remote Access requires UPNP to be enabled in your router settings Remote access is enabled by default the instructions overleaf show how to enable disable this function ...

Страница 33: ...e the following MyAir5 touch screen is connected to the home Wi Fi network You are able control your system from your mobile device when connected to your home Wi Fi network 1 Press the home button 2 Press the APP draw button Circle with 6 dots inside ...

Страница 34: ...ir5 User Guide 34 3 Find press the app called AA Waca 4 To disable remote access press the Disable button once the button will turn blue Disabling remote access also clears all paired smart phones tablets ...

Страница 35: ...urn blue 6 Whilst your system is enabling remote access you will notice the status will change numerous times when remote access is successful the status should change to STATUS 5 8 or 11 if your status is something else wait or refer to troubleshooting guide below please wait 10 minutes first ...

Страница 36: ...to your home Wi Fi network to pair your air conditioner with the phone tablet then close the app NOTE There is no pair button pairing is automatic you just need to open the Apple Android app whilst on the home Wi Fi network 9 Congratulations you should now be able to control your MyAir5 system remotely when you have 3G 4G by simply opening up the MyAir5 app on your mobile device ...

Страница 37: ...ad a web page such aswww google com au Check your router is connected to the internet 4 No UPNP detected Check your router has UPNP enabled 7 10 UPNP is detected but still trying Ensure router has default firewall settings Check if router has a list of UPNP ports check if 8000 is mapped in the UPNP table 5 8 11 Success Your remote access should be working if you are having troubles try connecting ...

Страница 38: ...delay turn the isolator back on and allow approximately 3 minutes for the system to initialise If air volume control is applicable then increase all zones to 100 If you have wireless wall sensors ensure the batteries aren t low if the batteries are low a warning will be displayed on your HOME screen Check for any fault codes that may be displayed in the SETTINGS screen if a fault code is present c...

Страница 39: ...MyAir5 User Guide 39 Service Records DATE SERVICED BY BATTERIES CHANGED COMMENTS YES NO YES NO YES NO YES NO YES NO YES NO ...

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