Advanced Energy RFG 1251, Руководство пользователя

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5706058-A Troubleshooting and Customer Support 7-1
Chapter
RFG 1251 Generator
Chapter
7
7
Troubleshooting and Customer
Support
Before Calling AE Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Checks with the Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Checks with the Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Troubleshooting Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
AE Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Returning Units for Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Authorized Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
BEFORE CALLING AE CUSTOMER SUPPORT
Checks with the Power Off
1. Make sure the power switch is off.
2. Check for visible damage to the unit, cables, and connectors.
3. Make sure all unit connectors are installed correctly and are fastened tightly.
4. Check to determine whether any system-related circuit breakers have been tripped.
5. Make sure there is input power to the unit and make sure the input power meets
specifications.
6. Make sure ground connections are adequate and secure.
Checks with the Power On
1. Check the unit’s input power connections to ensure the proper power is being supplied to
the unit.
2. Check the unit’s LEDs to determine that the proper ones are lit
WARNING:
RISK OF DEATH OR BODILY INJURY. Disconnect all sources of input power
before working on this unit or anything connected to it.