
6-13
Troubleshooting
Warning and Error Events
There are a number of conditions that trigger warning or error
events, activate the alarm, and may affect the state of the STATUS
and FAULT LEDs. The alarm sounds mainly when the software
displays a warning or error event.
The alarm will silence when you press the Alarm Reset button. The
events in these categories are listed below.
Warnings
Warning events let you know that something related to the
controller or an array has a problem. You should correct the
problem as soon as possible. The table below defines each warning
event and recommends the action you should take.
Event
Definition
Recommended Action
BATT FAIL INFO
A warning condition
in the battery pack
and/or charging
interface has been
detected.
Replace the controller.
See
REPLACE BATTERY
The battery is
approaching its
3-year life span.
Replace the controller.
See
ARRAY CRITICAL
One or more disk
drives were downed
and the array is
online, but is no
longer fault tolerant.
Add a spare to the
array or the spare
pool. Refer to the
Storage Manager Pro
User’s Guide
. Then,
replace the bad drive.
See
DRIVE DOWN
An error occurred
with the disk drive
and it was downed,
removing it from the
active array.
Add a spare to the
array or the spare
pool. Refer to the
Storage Manager Pro
User’s Guide
. Then,
replace the bad drive.
See
DuraStor IUG - Online.book Page 13 Friday, July 19, 2002 3:06 PM