6-9
Troubleshooting
Device SCSI Channel Problems
Problems During Bootup
The following sections describe problems you might encounter
during Power On Self-Test (POST) or during bootup sequence of
the enclosure and explains how to resolve those problems. POST
shows problems related to the processor, logic, and memory.
Symptom
Solution
Not all disk drives connected to
the controller device channels are
displayed during boot, or the
controller hangs during display of
connected drives.
■
See
the enclosure is properly
configured for use with a RAID
controller.
■
Check termination and ID
assignment. If you have enabled
Ultra/Ultra2 SCSI on any device
channels, try disabling it.
Symptom
Solution
Controller failed the onboard
memory test.
When this failure occurs, it means
the internal CPU memory failed.
Replace the controller to correct
the problem.
System hangs at Loading Bridge
during BFLU Loader Menu.
Re-flash the firmware to ensure
you are using the latest version.
Refer to the
Disk Array
Administrator User’s Guide
. If you
cannot update the firmware or if
the updated firmware does not
correct the problem, replace the
controller. Dual RAID controllers
require the same version of
firmware on both controllers.
One of the POST diagnostic tests
failed.
Contact service provider.
DuraStor IUG - Online.book Page 9 Friday, July 19, 2002 3:06 PM