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DuraStor 412R/6320SS/7320SS Installation and User’s Guide
The system hangs at CT_srv
starting.
Follow these steps:
1 Verify that there are no SCSI
address conflicts.
2 Check the enclosures to make
sure everything is properly
connected.
3 If the enclosures and the disk
drive work properly, replace the
controller.
The system hangs during a drive
scan.
Follow these steps:
1 Check the enclosures to make
sure everything is properly
connected.
2 Remove and replace the disk
drive that failed the scan.
3 If the enclosures and the disk
drive work properly, replace the
controller.
An active-active controller pair
hangs during boot up drive scan
(typically after displaying CT_Init
on the RS-232 display).
■
Verify that all fibre channel/
SCSI channels are connected,
cabled, and terminated
properly.
■
Verify that the controllers are set
to their default configuration
(active-active single-port mode).
An active-active controller pair hangs
the host system during normal
operation or after failing over.
Verify that all fibre channel/SCSI
channels are connected, cabled,
and terminated properly.
An active-active controller pair
always fails over after booting up.
■
Verify that the controller that is
failed/killed is set to its default
configuration (active-active
mode).
■
Verify the same SDRAM DIMM
sizes are in both controllers.
active-active controllers require
the same SDRAM DIMM size.
Symptom
Solution
DuraStor IUG - Online.book Page 10 Friday, July 19, 2002 3:06 PM