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The keyboard should be cleaned with a damp cloth rag and a mild
soap solution. Do NOT spray any liquids or chemicals directly onto the
keyboard as these may cause damage to the seals and then cause the
keyboard to fail. Do NOT use any harsh solvent or chemicals to clean
the keyboard as these may discolor or completely remove the graphics
on the keyboard.
The displays should be cleaned with a damp cloth rag and a mild soap
solution. Do NOT spray any liquids or chemicals directly onto the
displays as these may cause damage to the seals and then cause the
displays to fail. Do NOT use any harsh solvent or chemicals to clean
the displays as these may discolor or completely remove the graphics
on the display windows.
To clean the platter, please carefully remove the platter from the scale
platform and wash the platter in a mild soap solution. You can wet or
submerge the platter if desired. Do not use any chemicals that may
cause damage to stainless steel. Make sure that the platter is
COMPLETELY dry before attaching to the scale platform. Also, do not
use excessive force when reattaching the platter to the scale.
The printer bay also requires cleaning; however, this process requires
more scrutiny as there are many sensitive components inside the
printer bay. Remember, make sure to turn the Power Switch off and
unplug the scale from any AC outlet. Remove the cassette drawer
mechanism from the scale. Then, with a soft bristled brush or tooth
brush, swipe away any debris that may have accumulated in the printer
bay’s base. Do NOT touch any other surface ESPECIALLY the
thermal print head. If you scratch the print head, it will need to be
replaced; scratches are not covered under warrantee.
Finally, the TPH (thermal print head) may need cleaning from time to
time. You must be very careful when cleaning the TPH because this is
the most expensive and delicate printer element. It is recommended to
clean the TPH every time you change the label roll or whenever a label
becomes stuck on the TPH. If you cannot remove a stuck label or
clean the TPH, DO NOT attempt to fix the problem yourself; instead,
contact your local ACOM Dealer.
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