Owner's Manual - R-32 Ducted Systems
Doc. No.9590-8000
Ver. 2 220616
Owner's Manual
R-32 Ducted Systems
10
07. Troubleshooting
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!
• You smell a burning odor
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT Authorised SERVICE PROVIDER IMMEDIATELY!
The following problems are not a malfunction and in most situations will not require repairs.
Fault
Possible Causes
Unit does not turn on
when pressing ON/OFF
button
•
Check that 5 minutes has passed from turn on time, as the system has inbuilt safety timers.
•
Check if thermostat settings are correct.
•
Check the thermostat set point is set low enough for cooling or high enough for heating.
Outdoor units emit mist
•
When the unit restarts in
HEAT
mode after defrosting, mist may be emitted due
to moisture generated from the defrosting process.
The unit makes noises
•
Low hissing sound during operation: This is normal and is caused by refrigerant gas flowing
through both indoor and outdoor units.
•
Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise
is normal and is caused by the refrigerant gas stopping or changing direction.
•
When the unit starts, the outdoor unit may be louder than normal for a few seconds, whilst the
compressor reaches the designated speed and operation pressures.
The outdoor unit makes
noises
•
The unit will make different sounds based on its current operating mode.
Dust is emitted from
either the indoor or
outdoor unit
•
The unit may accumulate dust during extended periods of non-use, which will be emitted
when the unit is turned on. This can be mitigated by covering the unit during long periods of
inactivity.
The unit emits a bad odor
•
The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.)
which will be emitted during operations.
•
The unit’s filter have become moldy and should be cleaned.
•
The indoor drain line P-trap may have dried out.
The fan of the outdoor
unit does not operate
•
The indoor room temperature has reached the set temperature. During operation, the fan
speed is controlled to optimize product operation.
Air does no flow from the
indoor unit
•
Check Zones are switched on.
•
During heating operation, air does not flow for approximately 15 seconds after start up or
during defrost, this reduces cold drafts.
Cooling/Heating is not
sufficient
•
Return Air Filter is clogged with dust and dirt.
•
Air inlet and air outlet on the outdoor unit are blocked.
•
Outside temperature is above or below the design conditions.
NOTE
If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact
ActronAir on 1800 119 229 for technical support or warranty. Please have the Model and Serial number of your outdoor unit
readily available.
