Owner's Manual
R-32 Ducted Systems
Owner's Manual - R-32 Ducted Systems
Doc. No.9590-8000
Ver. 2 220616
11
Please check the following points before contacting a qualified service technician.
Fault
Possible Causes
Remedies
Poor cooling performance
Temperature setting may be higher than
ambient room temperature.
Lower the temperature setting.
The heat exchanger on the indoor or
outdoor unit is dirty.
Contact a qualified service technician.
The air filter is dirty.
Remove the filter and clean it according to
instructions.
The air inlet or outlet of either unit is
blocked.
Turn the unit off, remove the obstruction and turn
it back on.
Doors and windows are open.
Make sure that all doors and windows are closed
while operating the unit.
Excessive heat is generated by sunlight.
Close windows and curtains during periods of high
heat or bright sunshine.
Too many sources of heat in the room
(people, computers, electronics, etc.).
Reduce amount of heat sources.
Low refrigerant due to leak or long-term use.
Contact a qualified service technician.
The unit is not working
Power failure.
Wait for the power to be restored.
The power is turned off.
Turn on the power.
The unit's 5 minute protection has been
activated.
Wait 5 minutes after restarting the unit.
Timer is activated.
Turn timer off.
The unit starts and stops
frequently
There is too much or too little refrigerant in
the system.
Contact a qualified service technician.
The voltage is too high or too low.
Contact a qualified service technician.
Poor heating
performance
The outdoor temperature is too low.
Operate system at a lower set temperature, then
gradually increase set temp to desired level.
Cold air is entering through doors and
windows.
Make sure that all doors and windows are closed
during use.
Low refrigerant due to leak or long-term use.
Contact a qualified service technician.
Indicator lamps continue
flashing
The unit may stop operation or continue to run safely. Some error codes will allow the unit to
continue operating. If the indicator lamps continue to flash or error codes appear, wait for about
10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact a qualified service technician.
Error code appears on the
controller:
E(xx)
NOTE
If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact
ActronAir on 1800 119 229 for technical support or warranty. Please have the Model and Serial number of your outdoor unit
readily available.
