31
Trouble Shooting and Error Codes
Error Indicator
Cause
Correction
Or no display.
Battery power is insufficient.
Recharge the unit using the USB charging
cable provided for 2 hours.
No reading recorded or
the reading is too high.
The cuff is in the wrong
position and therefore not
giving an accurate reading.
Re
-
position the cuff correctly.*
The sensor detecting the
oscillation is not working
correctly.
Measure once again.*
The heart rate or pulse is not
detectable and it cannot
record a blood pressure.
Measure once again.*
Abnormal reading.
Measure once again.*
Cuff is too loose or there is an
air leakage.
Check the cuff ring is not damaged. Measure
once again fitting the cuff more closely to the
upper
-
arm.*
Arm cuff inflation error.
Check the cuff ring is not damaged or twisted.
Measure once again after reattaching the
cuff.*
The pressure of the cuff
fluctuates during reading.
Check the cuff ring is not damaged or twisted.
Measure once again after reattaching the
cuff.*
Pressure exceeds limit.
Stop the device, remove from the arm and
check the cuff ring is not damaged or twisted.
Measure once again after reattaching the
cuff.*
* Wait 3
-
5 minutes between measurements.
