28
7.0 Trouble Shooting
Problem
Cause
Solution
Belts Don’t turn,
Power indicator
On, Switches ON
Cover not down
Press the Cover fully
down to engage the
safety switch. Cover will
not close with a pen lever
up.
No print. Belts
turn. Software in-
dicates that print-
ing should begin.
No belt speed in Status
bar
No piece Count Indicated
Encoder failure. Service
Needed.
Sensor failure. Probably
needs cleaning.
Fuzzy Print
Dirty and/or Drying car-
tridge.
Pen Nose too far from
Piece
Clean or exchange Pen.
Lower Imager to just
clear the piece.
Skipped Pieces
Inconsistent Feed with
Doubles.
Piece length setting does
not agree with actual
piece length.
Readjust the feed sepa-
rator.
Set the piece length to
just a bit smaller than the
actual piece.
Machine doesn’t re
-start after opening
the cover.
Feeder on Full triggers
Current Limit
Turn machine off for a bit
and turn it back on again
after slowing feed speed
to Zero.
Print Interrupted
Communication with
printer lost
Electronic failure
Stop printing, turn printer
off and on again to reset.
Service
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