Chapter 1: Your New Meter
Chapter 6: Technical Information
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CAUTION: A REST
READ CAREFULLY
The ACCU-CHEK Softclix lancet de
the ACCU-CHEK Softclix lancet de
Softclix lancet device.
This product, including the monito
following U.S. patents: 5,206,147
5,660,791; 5,720,924; 5,738,244
ACCU-CHEK Compact system is o
drums and test strips. ACCU-CHEK
drum. These test drums and asso
meter. Use of other test strips or t
manufacturer may prevent or imp
Using the ACCU-CHEK Compact s
system only with ACCU-CHEK Com
monitoring kit or an ACCU-CHEK C
regardless of any additional offers
If you do not agree to the terms a
ACCU-CHEK Compact system for
center at 1-800-858-8072.
Except where prohibited by statut
ACCU-CHEK Compact system with
46
Chapter 1: Your New Meter
ACCU-CHEK Customer Service Center 1-800-858-8072
Some states do not allow limitations on how long an implied warranty will last or the exclusion of incidental or
consequential damages, so the above elimination and exclusion may not apply to you. This warranty gives you specific
legal rights, which vary from state to state.
Money-Back Guarantee
Money-back offer conditions and exceptions:
This money-back offer is void for persons enrolled in, or for any
prescriptions reimbursed by, a third-party payer including public (e.g. Medicare/Medicaid) and private payers.
Consumers affected by this exclusion may instead request a different ACCU-CHEK meter/system.
Non-Warranty Service Policy
Roche Diagnostics’ Non-Warranty Service Policy applies to meters where the above warranty has not become
effective, has become inapplicable, or has expired. Roche Diagnostics will replace at its option meters returned to
it for a service charge (not to exceed $35). Replacement will be with the same or similar product.
Replacement meters will be warranted for a period of 90 days from shipment under a limited warranty providing
for replacement of parts and labor at no charge.
Warranty and Service Instructions
All requests for return of ACCU-CHEK Compact meters under the above warranty or service policy must be made
to the ACCU-CHEK Customer Care service center by calling 1-800-858-8072. You will be mailed a return
authorization label, which must be affixed to your carton for shipping the system to Roche Diagnostics. Cartons
received without this label will be returned to you at your expense.
Customers experiencing difficulties should review
Maintenance and Troubleshooting
in this booklet. Further
inquiries should be directed to the ACCU-CHEK Customer Care service center at 1-800-858-8072.
Be sure to fill out and mail the warranty card that comes with the ACCU-CHEK Compact system.
Chapter 6: Technical Information
ACCU-CHEK Customer Care Service Center 1-800-858-8072
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