The product must have been obtained through one of our authorized stores or distributors.
In order to start process any warranty claim, it will be necessary for the end user, vendor or distributor to present the product with the
defect and an original copy of the invoice to the Corporate Service Center (CSC) and/or Authorized Service Center (CSA). These docu-
ments will be necessary for the Service Center to initiate the warranty claim process.
The product cannot have evidence of having been uncovered, intervened or manipulated by unauthorized personnel.
The product must have been installed by authorized personnel. In case of damage due to poor installation, the warranty will not apply.
The end user must request their respective preventive maintenance which will be provided exclusively by authorized personnel. If the
equipment suffers damage due to lack of maintenance, the warranty will not be granted and the customer must pay the value of the
repair or spare part(s) required.
Any corrective repair in mechanical parts will have a 3-month warranty and a 1-month electrical warranty, (Does not apply to repairs
made by unauthorized personnel, as well as damage due to incorrect use, alterations, abuse, natural wear or accidents.
If the gearmotor of the equipment purchased by the
customer shows any damage due to manufacturing
defects or internal mismatch detected when installing
the equipment.
The (CSS) / (CSA) will replace the required parts or, failing
that, the gear motor at no cost.
In the accessmatic line, the 3-year warranty covers
boards and electrical parts. The (CSS) / (CSA) under-
takes to replace or repair any part that fails due to
damage due to factory defects.
Remote controls have a 1 year warranty for
manufacturing defects.
They are considered wear parts for which they have a
6-month warranty, taking into account that the failure
that the accessory presents is related to a factory
defect.
Warranty Requirements
Warranty times
Warranty content
1
2
3
5
4
Opening your life
3
year
años de garantía
warranty
Geared motors
Electrical part
Batteries
Romote controls
Opening your life
Code:
PB400
www.accessmatic.com
Opening your life
1
