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If you cannot connect……
If the HomePlugAV does not respond, please check following:
The HomePlugAV is properly installed, LAN connection is OK, and it is already
powered ON. You can test the connection by using the
Ping
command:
Step1. Go to start > Run…> Enter
cmd
command to open the MS-DOS window.
Step2. Enter the command
ping 192.168.123.253
If no response is received, either the connection is not working, or your PC’s IP address
is not compatible with the HomePlugAV’s IP Address. (See next item)
If your PC is using a fixed IP address, its IP address must be within the range
192.168.123.1 to 192.168.123.252 to be compatible with the HomePlugAV’s
subnet mask range of 192.168.123.x. Also, the Network Mask must be set to
255.255.255.0.
Ensure that your PC and the HomePlugAV are on the same network segment. (If
you don’t have a router, this must be the case.)
