Warranty
AbleNet offers a one-year warranty on all AbleNet products. Other manufacturer’s products carry
manufacturer’s warranty. Warranty in full text is available upon request.
Guarantee
AbleNet offers a 30-day money back guarantee if our products do not meet your needs or
expectations. Products must be in new condition to honor this service. Please call
(800) 322-0956 for details. Please follow our repair/return policy when sending products back
under our guarantee.
Repair/Return Information
All AbleNet manufactured communication aids are warranted for one year from the date of
purchase. If documentation identifying the date of purchase is not supplied, the warranty period
will be determined as one year from the manufacture date stamped inside the product. All
products under warranty are repaired free of charge. Products no longer covered by warranty
may be repaired for a nominal fee. All repairs are warranted for 90 days. Before returning a
product for repair, please contact an AbleNet customer service representative for a Return
Authorization Number (RA#) and repair charge, if applicable.
To return a product for refund or repair, please indicate the following with your product(s):
• Name and phone number
• RA#
• Return shipping address
• Brief description of problem (what the product is or isn’t doing along with what has already
been done to correct the problem) or reason for return
• Documentation showing purchase date (i.e., copy of packing slip, purchase order, or invoice)
• Check, money order, or purchase order for the amount of the repair
• Send the above to:
AbleNet, Inc.
Attention: (your RA#)
1081 Tenth Avenue SE
Minneapolis, MN 55414-1312
USA
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