Resolving errors
21
Disruptions to the operation of the charging station and solutions
To take suitable measures and restore operation in case of malfunction, you must first
clearly identify the type of error.
Note!
The
EVSE 563
must be protected during operation by an external type B
RCCB in your domestic power distribution box.
The following errors may occur:
TYPE OF ERROR
POSSIBLE CAUSE
SUGGESTED SOLUTION
LEDs are not
functioning
The charging sta-
tion does not have a
power supply.
The power supply is interrupted within the
domestic electrical infrastructure: Check the
upstream circuit breaker in the domestic
power distribution box.
The external RCCB has been tripped: Check
the status of the RCCB and, if necessary,
switch it back on using the pivot lever .
The indicator LEDs
are faulty
Should the indicator LEDs be faulty, they
must be replaced. In this case, please con-
tact your local distributor.
The electric
vehicle is not
recognized
The charging cable is
not properly plugged
into the vehicle
Remove the recharge plug from the vehicle
and plug it back in: Ensure that the connec-
tor sits properly inside the vehicle socket.
The vehicle is wrongly
configured
Check the vehicle settings and, if necessary,
reset them (to factory settings).
The internal
C
ontrol-
P
ilot switch of the
charging station is
switched to position
0
Open the housing cover and flick the CP
switch back to position
I
The indicator
LEDs show
an error se-
quence
The charging station
detects a malfunction
All errors shown by the indicator LEDs relate
to vehicle-based functions (see page 20).
The charging station reinitiates the charging
procedure every 30 seconds: Should the
error persist, please contact your service
partner for the vehicle.
Note!
Should there be a fault in the power supply that you cannot resolve your-
self, please contact a qualified electrical contractor.
