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Troubleshooting (Need Assistance?)

K-1

User’s Manual

Appendix K.

 

Troubleshooting (Need Assistance?)

If you have a problem during operation, in order to help our technical support personnel
quickly determine  the problem with  your motherboard  and  give you the answers you need,
before filling in the technical support form, eliminate any peripheral that is not related to the
problem, and indicate it on the form . Fax this form to your dealer or to the company where
you bought the hardware in order to benefit from our technical support. (You can refer to the
examples given below)

+

Example 1: With a system including: motherboard (with CPU, DRAM, COAST...) HDD,

CD-ROM, FDD, VGA CARD, MPEG CARD, SCSI CARD, SOUND CARD,
etc. After the system is assembled, if you cannot boot up, check the key
components of the system using the procedure described below. First remove
all interface cards except the VGA card and try to reboot.

,

,

,

,

If you still cannot boot up:

Try installing another brand/model VGA card and see if the system will
start. If it still does not start, note the VGA card model, motherboard model,
Bios identification number, CPU on the technical support form (refer to
main instructions), and describe the problem in the problem description
space provided.

,

,

,

,

If you can boot up:

Insert the interface cards you have removed back into the system, one by
one and try to start the system each time you insert a card, until the system
will not start. Keep the VGA card and the interface card that caused the
problem inserted on the motherboard, remove any other cards or peripheral,
and start again. If you still cannot start, note the information related to both
cards in the add-on Card space provided, and don’t forget to indicate the
motherboard model, version, BIOS identification number, CPU (refer to
main instructions), and give a description of the problem.

+

Example 2: With a system including the motherboard (with CPU, DRAM, COAST...) HDD,

CD-ROM, FDD, VGA CARD, LAN CARD, MPEG CARD, SCSI CARD,
SOUND CARD, after assembly and after having installed the Sound Card
Driver, when you restart the system, when it runs the Sound Card Driver, it

Содержание VL6

Страница 1: ...cidental or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this...

Страница 2: ......

Страница 3: ...R 3 INTRODUCING THE BIOS 3 1 3 1 CPU SETUP SOFT MENU II 3 3 3 2 STANDARD CMOS FEATURES SETUP MENU 3 7 3 3 ADVANCED BIOS FEATURES SETUP MENU 3 11 3 4 ADVANCED CHIPSET FEATURES SETUP MENU 3 15 3 5 INTEGRATED PERIPHERALS 3 19 3 6 POWER MANAGEMENT SETUP MENU 3 23 3 7 PNP PCI CONFIGURATIONS SETUP MENU 3 30 3 8 PC HEALTH STATUS 3 33 3 9 LOAD FAIL SAFE DEFAULTS 3 34 3 10 LOAD OPTIMIZED DEFAULTS 3 34 3 11...

Страница 4: ...APPENDIX F INSTALLING THE VIA SERVICE PACK DRIVERS FOR WINDOWS 2000 APPENDIX G INSTALLING THE VIA PCI AUDIO DRIVERS FOR WINDOWS 2000 APPENDIX H INSTALLING THE VIA USB FILTER DRIVER FOR WINDOWS 2000 APPENDIX I BIOS FLASHING USER INSTRUCTIONS APPENDIX J INSTALLING THE VIA HARDWARE MONITOR SYSTEM APPENDIX K TROUBLESHOOTING NEED ASSISTANCE APPENDIX L HOW TO GET TECHNICAL SUPPORT ...

Страница 5: ...disc performance using the current PCI local bus environment Another benefit is you can connect another four IDE devices in your system either Ultra ATA 33 IDE devices or Ultra ATA 66 IDE devices You will have more flexibility to expand your computer system The VL6 has one AMR slot onboard it is called the Audio Modem Riser AMR slot The Audio Modem Riser is an open industry standard specification ...

Страница 6: ...d 2x mode Sideband 3 3V device 3 Memory System Memory Three 168 pin DIMM sockets support SDRAM modules Supports up to 768MB MAX 8 16 32 64 128 and 256MB SDRAM Supports ECC 4 System BIOS CPU SOFT MENU II can easily set the processor parameters Award Plug and Play BIOS supports APM and DMI Write Protect Anti Virus function by AWARD BIOS 5 Multi I O Functions Two Channels of Bus Master IDE Ports supp...

Страница 7: ...rovide at least a 720mA current capacity Otherwise the functions may not work normally The 66MHz 100MHz 133MHz bus speeds are supported but not guaranteed due to the PCI processor and chipset specifications Specifications and information contained in this manual are subject to change without notice Note All brand names and trademarks are the property of their respective owners 1 3 Layout Diagram F...

Страница 8: ...1 4 Chapter1 VL6 1 4 The System Block Diagram Figure 1 3 System diagram of the VIA Apollo Pro 133 chipset ...

Страница 9: ... Otherwise you may cause the motherboard components or add on cards to malfunction or be damaged User Friendly Instructions Our objective is to enable the novice computer user to perform the installation by himself We have attempted to write this document in a very clear concise and descriptive manner to help overcome any obstacles you may face during installation Please read our instructions care...

Страница 10: ... contact any the printed circuit wire or parts on the PCB that are near the fixing hole otherwise it may damage the board or cause board malfunctioning 2 2 Installation of the Intel Celeron PPGA FC PGA Pentium III FC PGA processors The Intel Celeron PPGA FC PGA Pentium III FC PGA package processor installation is easy like Socket 7 Pentium processors before Because it uses the Socket 370 ZIF Zero ...

Страница 11: ...k 2 3 DIMM2 8MB 16MB 32MB 64MB 128MB 256MB 8MB 256MB Bank 4 5 DIMM3 8MB 16MB 32MB 64MB 128MB 256MB 8MB 256MB Total System Memory 8MB 768MB Generally installing SDRAM modules to your motherboard is an easy thing to do You can refer to figure 2 5 to see what a 168 pin PC100 PC133 SDRAM module looks like Unlike installing SIMMs DIMMs may be snapped directly into the socket Note Certain DIMM sockets h...

Страница 12: ...w you the RAM module is which kind structure module 2 4 Connectors Headers and Switches Inside the case of any computer several cables and plugs have to be connected These cables and plugs are usually connected one by one to connectors located on the motherboard You need to carefully pay attention to any connection orientation the cables may have and if any notice the position of the first pin of ...

Страница 13: ...on If the power supply connectors are not properly attached to the ATXPWR1 power supply the power supply or add on cards may be damaged Attach the connector from the power supply to the ATXPWR1 connector here Remember you have to push the connector from the ATX power supply firmly to the end with the ATXPWR1 connector insuring that you have a good connection Note Watch the pin position and the ori...

Страница 14: ...onnect the chassis fan to reach this goal Note Watch the pin position and the orientation 3 IR IR Header Infrared There is a specific orientation for pins 1 through 5 attach the connector from the IR KIT or IR device to the IR1 header left row only This motherboard supports standard IR transfer rates Note Watch the pin position and the orientation 4 WOM1 Wake On Modem Header If you have an interna...

Страница 15: ...1 System Management Bus Connector This connector is reserved for system management bus SM bus The SM bus is a specific implementation of an I 2 C bus I 2 C is a multi master bus which means that multiple chips can be connected to the same bus and each one can act as a master by initiating a data transfer If more than one master simultaneously tries to control the bus an arbitration procedure decid...

Страница 16: ...e audio cable connection use and this header are used for specify type of CD audio cable connector Please check your audio cable attached with the CD ROM drive to see which type connector you have then plug it to this header 10 CCMOS1 CMOS Discharge Jumper Jumper CCMOS1 discharge CMOS memory When you install the motherboard make sure this jumper is set for normal operation pin 1 and 2 shorted See ...

Страница 17: ... Header AMR Function Selection This header can select whether the AMR card insertion on the AMR slot is primary or secondary When you don t want to use the onboard audio CODEC you have to set JP1 at open The default setting is short Remember that only when using an MC 97 card should you select the JP1 as open Otherwise leave it selected as short Items AMR Card JP1 short Secondary JP1 Open Primary ...

Страница 18: ... If you install them in the wrong direction the power LED light will not illuminate correctly Note Watch the power LED pin position and orientation PN1 Pin 6 7 HDD LED Header Attach the cable from the case s front panel HDD LED to this header If you install it in the wrong direction the LED light will not illuminate correctly Note Watch the HDD LED pin position and the orientation PN1 Pin 8 9 Powe...

Страница 19: ... system PN2 Pin 4 5 6 7 Speaker Header Attach the cable from the system speaker to this header For the PN1 and PN2 pin s count name list please refer to table 2 2 Table 2 2 PN1 and PN2 pin count name list PIN Name Significance of signal PIN Name Significance of signal PIN 1 5VDC PIN 1 Ground PIN 2 No connection PIN 2 Reset input PIN 3 Ground PIN 3 No connection PIN 4 No connection PIN 4 5VDC PIN 5...

Страница 20: ...1 connector 15 IDE1 and IDE2 Connectors An IDE hard disk drive ribbon cable has 40 wires and two connectors to provide a connection for two IDE hard disk drives After connecting the single end to the IDE1 or IDE2 connect the two connectors on the other end to the IDE hard disk drives or CD ROM drive LS 120 etc Before you install a hard disk there are some things you need to be aware of Primary ref...

Страница 21: ... 34 on the cable should be notched or cut this may be difficult to see Ultra ATA 66 is backwards compatible with all Ultra ATA 33 systems but it will be limited in its transfer mode to the Ultra ATA 33 Ultra DMA Mode 2 33 Mbytes sec or PIO Mode 4 16 6 Mbytes sec Ultra ATA 66 hard drives are 100 percent backward compatible with both Ultra ATA 33 and DMA and with existing ATA IDE hard drives CD ROM ...

Страница 22: ... BLUE connector to the appropriate 40 pin IDE plug on the motherboard Attach the BLACK connector to the mating plug on the master hard drive Attach the GREY connector to the mating plug on the slave drive secondary hard drive CD ROM or tape drive Please refer figure 2 12 Figure 2 13 VL6 back panel connectors Figure 2 13 shows the VL6 back panel connectors these connectors are for connection to out...

Страница 23: ...u may need to install an additional driver for individual devices Please refer to your device user s manual for detailed information Serial Port COM1 COM2 Port Connector This motherboard provides two COM ports you can connect an external modem mouse or other devices that support this communication protocol to these connectors You can decide which external devices you want to connect to COM1 and CO...

Страница 24: ...ke a CD walkman video camcorder VHS recorder audio output signal plug to this connector Your audio software can control the input level for the line in signal Mic In Connector You can connect the plug from the microphone to this connector Do not connect other audio or signal sources to this connector MIDI GAME Port Connector You can connect your joystick game pad or other simulation hardware devic...

Страница 25: ... produce errors the computer will crash and sometimes you will even not be able to boot the computer after it has crashed We recommend that you do not change the parameters inside the BIOS unless you are very familiar with them If you are not able to boot your computer anymore please refer to the section Erase CMOS data in Chapter 2 When you start the computer the BIOS program controls it The BIOS...

Страница 26: ...ge Down or keys when you want to modify the BIOS parameters for the active option Computer Knowledge CMOS Data Maybe you have heard somebody saying that his or her CMOS DATA was lost What is the CMOS Is it important The CMOS is the memory used to store the BIOS parameters that you have configured This memory is passive You can read its data and you can also store data in it But this memory has to ...

Страница 27: ...he items that can be chosen for that option Figure 3 2 CPU SOFT MENU II CPU Name Is Intel Celeron MMX Intel Pentium III MMX CPU Operating Speed This option sets the CPU speed In this field the CPU speed is indicated like this CPU speed External clock Multiplier factor select the CPU speed according the type and the speed of your CPU For Intel Pentium III and Celeron MMX processors you can choose t...

Страница 28: ...ings that are not within specification and any damage of any elements on the motherboard or peripherals is not our responsibility Ext Clock PCI 66MHz 1 2 100MHz 1 3 133MHz 1 4 150MHz 1 4 140MHz 1 4 105MHz 1 3 110MHz 1 3 115MHz 1 3 120MHz 1 3 112MHz 1 3 103MHz 1 3 83MHz 1 2 75MHz 1 2 124MHz 1 3 Note CPU bus speed above 66MHz 100MHz 133MHz supported but not guaranteed due to the PCI processor and ch...

Страница 29: ...en designed in such a way that you can turn the system on after having inserted a CPU in the socket without having to configure any jumpers or DIP switches But if you change your CPU normally you just have to turn off the power supply change the CPU and then set up the CPU parameters through SOFT MENU II However if the new CPU is slower than the old one and is same brand and type we offer you two ...

Страница 30: ...lues of the Core Voltage option lists by using the Page Up and Page Down keys Spread Spectrum Two options are available Disabled Enabled The default setting is Disabled For EMC Electro Magnetic Compatibility Test testing you may need to adjust these options for optimal results we do not recommend you change the default except for special reasons Some values you select may cause system instability ...

Страница 31: ...Standard CMOS Setup Screen Shot Date mm dd yy You can set the date in this item month mm date dd and year yy Time hh mm ss You can set the time in this item hour hh minute mm and second ss IDE Primary Master Slave and IDE Secondary Master Slave These items have a sub menu to let you choose further options You can refer to figure 3 3B to check what options are available Figure 3 3B IDE Primary Mast...

Страница 32: ... manual provided by the HDD manufacture to get the settings right Access Mode Since old operating systems were only able to support HDDs with capacities no bigger than 528MB any hard disk with more than 528MB was unusable AWARD BIOS features a solution to this problem you can according to your operating system choose four operating modes NORMAL LBA LARGE Auto The HDD auto detection option in the s...

Страница 33: ...r is 65536 Head This is the tiny electromagnetic coil and metal pole used to create and read back the magnetic patterns on the disk also called the read write head You can configure the number of read write heads The minimum number you can enter is 0 the maximum number you can enter is 255 Precomp The minimum number you can enter is 0 the maximum number you can enter is 65536 Warning Setting a val...

Страница 34: ... select this mode and of course you must have a 3 Mode floppy drive Video You can select the VGA modes for your video adapter four options are available EGA VGA CGA 40 CGA 80 MONO The default setting is EGA VGA Halt On You can select which type of error will cause the system to halt Five options are available All Errors No Errors All But Keyboard All But Diskette All But Disk Key You can see your ...

Страница 35: ...an be set to Enabled or Disabled the default setting being Disabled When this feature is enabled if there is any attempt from a software or an application to access the boot sector or the partition table the BIOS will warn you that a boot virus is attempting to access the hard disk CPU Level 1 Cache This item is used to enable or to disable the CPU level 1 cache When the cache is set to Disabled i...

Страница 36: ...k Power On Self Test After the computer has been powered on the BIOS of the motherboard will run a series of tests in order to check the system and its peripherals If the Quick Power on Self Test feature is enable the BIOS will simplify the test procedures in order to speed up the boot process The default setting is Enabled First Boot Device When the computer boots up the BIOS attempts to load the...

Страница 37: ...ously the keyboard will repeat the keystroke according to the rate you have set Unit characters second Eight options are available 6 8 10 12 15 20 24 30 Back to 6 The default setting is 30 Typematic Delay Msec When you press a key continuously if you exceed the delay you have set here the keyboard will automatically repeat the keystroke according to a certain rate Unit milliseconds Four options ar...

Страница 38: ...ion allows you to decide if the ROM BIOS area of an interface card at a specific address uses the shadow feature or not If you have no interface card using this memory block don t enable this option You have six address ranges you can select C8000 CBFFF Shadow CC000 CFFFF Shadow D0000 D3FFF Shadow D4000 D7FFF Shadow D8000 DBFFF Shadow DC000 DFFFF Shadow Computer Knowledge SHADOW What is the SHADOW...

Страница 39: ...wer Screen You can use the arrow keys to move between the items Use PgUP PgDn or key to change the values When you have finished setting up the chipset press ESC to go back to the main menu Note The parameters in this screen are for system designers service personnel and technically competent users only Do not reset these values unless you understand the consequences of your changes Bank 0 1 2 3 4...

Страница 40: ...sed to set the working speed of SDRAM same as CPU working frequency or keep it at 66 MHz Memory Hole Two options are available Disabled or 15M 16M The default setting is Disabled This option is used to free up the memory block 15M 16M Some special peripherals need to use a memory block located between 15M and 16M and this memory block has a size of 1M We recommend that you disable this option Read...

Страница 41: ...er is not used and the CPU read cycle will not be completed until the PCI bus signals that it is ready to receive the data Because the CPU speed running faster than PCI bus the CPU must wait as the PCI bus receives data before starting each write cycle PCI Dynamic Bursting Two options are available Disabled or Enabled The default setting is Enabled When Enabled every write transaction goes to the ...

Страница 42: ...ble Disabled or Enabled The default setting is Disabled This implements a single delay when reading to the AGP Bus By default two wait states are used by the system allowing for greater stability OnChip Sound Two options are available Disabled or Enabled The default setting is Enabled Because this motherboard had built in the Audio CODEC so we set this item to Auto If you want to use the other sou...

Страница 43: ... detect the transfer mode of the IDE devices in order to set its data transfer rate Default You can select the PIO mode from 0 to 4 of the IDE devices in order to set its data transfer rate Slave Drive PIO Mode Auto The BIOS can auto detect the transfer mode of the IDE devices in order to set its data transfer rate Default You can select the PIO mode from 0 to 4 of the IDE devices in order to set ...

Страница 44: ...mode from 0 to 4 of the IDE devices in order to set its data transfer rate Master Drive Ultra DMA Ultra DMA is a DMA data transfer protocol that utilizes ATA commands and the ATA bus to allow DMA commands to transfer data at a maximum burst rate of 66 MB sec Auto When you select Auto the system automatically determines the optimal data transfer rate for each IDE device Default Disabled If you enco...

Страница 45: ...is OS If your operating system supports a USB keyboard please set it to OS Only in some situations such as in a pure DOS environment that does not support a USB keyboard should you set it to BIOS IDE HDD Block Mode This item can be set as Enabled or Disabled Most of new hard disk drives IDE drives support multi sector transfers This feature speeds up hard disk drive access performance and reduces ...

Страница 46: ...s the VL6 This means that you should set it to Hi Lo in order to match the transfer and receiving speed If you fail to do so you will not get an IR connection between the VL6 and the other computer Onboard Parallel Port Four options are available 378 IRQ7 278 IRQ5 Disabled 3BC IRQ7 The default setting is 378 IRQ7 Select a logical LPT port name and matching address for the physical parallel printer...

Страница 47: ...ately returns to normal mode and operates at its maximum speed Power saving modes can be divided into three modes according to their power consumption Doze Mode Standby Mode and Suspend Mode The four modes proceed in the following sequence Normal Mode Doze Mode Standby Mode Suspend Mode The system consumption is reduced according the following sequence Normal Doze Standby Suspend 1 In the Main Men...

Страница 48: ...r multiple wake up events see Table 3 1 Support for a front panel power and sleep mode switch Table 3 2 describes the system states based on how long the power switch is pressed depending on how ACPI is configured with an ACPI aware operating system Note If you enable the ACPI function in the BIOS setup the SMI switch function will not work System States and Power States Under ACPI the operating s...

Страница 49: ...ee of power saving and is directly related to the following modes 1 HDD Power Down 2 Doze Mode 3 Suspend Mode There are three options for power management three of which have fixed mode settings User Define User Define defines the delay for accessing the power modes HDD Power Down Disabled 1 Min 2 Min 3 Min 4 Min 5 Min 6 Min 7 Min 8 Min 9 Hour 10 Min 11 Min 12 Min 13 Min 14 Min 15 Min The default ...

Страница 50: ...r saving mode If this mode is disabled the system will enter the next mode in the sequence suspend mode Suspend Mode Eleven items are available Disabled 1 Min 2 Min 4 Min 6 Min 8 Min 10 Min 20 Min 30 Min 40 Min 1 Hour Back to Disable The default setting is Disable When the setting selected for Power Management is User Define you can define for this mode any delay from 1 minute to 1 hour If no powe...

Страница 51: ... by PWRBTN Two items available Instant Off or Delay 4 Sec The default setting is Instant Off It is activated when the user presses the power button for more than four seconds while the system is in the working state then the system will transition to the soft off Power off by software This is called the power button over ride State After Power Failure Three items are available Auto On Off The defa...

Страница 52: ...a system which has been powered down PCI Master Two items available On or Off The default setting is Off When set to On any event occurring at PCI Master signal will awaken a system which has been powered down Wake Up On LAN Ring Two items available Disabled or Enabled The default setting is Disabled When set to Enabled any event occurring to the LAN Modem Ring will awaken a system which has been ...

Страница 53: ... the service As above the choices are On and Off When set On activity will neither prevent the system from going into a power management mode nor awaken it Each item has three options Primary Secondary Disabled IRQ3 COM 2 The default setting is Primary IRQ4 COM 1 The default setting is Primary IRQ5 LPT 2 The default setting is Primary IRQ6 Floppy Disk The default setting is Primary IRQ7 LPT 1 The ...

Страница 54: ...onfiguration has caused such a serious conflict that the operating system cannot boot Computer Knowledge ESCD Extended System Configuration Data The ESCD contains the IRQ DMA I O port memory information of the system This is a specification and a feature specific to the Plug Play BIOS Resources Controlled By When resources are controlled manually assign each system interrupt as one of the followin...

Страница 55: ...DMA are assigned to PCI ISA PnP or legacy ISA cards Figure 3 8B IRQ Resources Setup Menu Figure 3 8C DMA Resources Setup Menu PCI VGA Palette Snoop This option allows the BIOS to preview VGA Status and to modify the information delivered from the Feature Connector of the VGA card to the MPEG Card This option can solve the display inversion to black after you have used the MPEG card Assign IRQ For ...

Страница 56: ...for a specific device For example if you want to move your hard disk to another computer and don t want to re install Windows NT then you can specify the IRQ for the device installed on the new computer to fit the original computer settings Note If you specify the IRQ in this item then you cannot specify the same IRQ to the ISA bus otherwise it will cause a hardware conflict This feature is for th...

Страница 57: ... items list the current states of the CPU and environment using RT1 and RT2 to detect them temperatures as well as fan speeds CPU fan and power fan It can not be changed by the user The following items list the voltage states of the system power It is also unchangeable Note The hardware monitoring features for temperatures fans and voltages will occupy the I O address from 294H to 297H If you have...

Страница 58: ...ts Y N N Pressing Y loads the BIOS default values for the most stable minimal performance system operations 3 10 Load Optimized Defaults Figure 3 11 Load Optimized Defaults Screen Shot When you press Enter on this item you get a confirmation dialog box with a message similar to Load Optimized Defaults Y N N Pressing Y loads the default values that are factory settings for optimal performance syste...

Страница 59: ...sword Type the password again and press Enter You may also press Esc to abort the selection and not enter a password To disable a password just press Enter when you are prompted to enter the password A message will confirm the password will be disabled Once the password is disabled the system will boot and you can enter Setup freely PASSWORD DISABLED When a password has been enabled you will be pr...

Страница 60: ...etermine when the password is required within the BIOS Features Setup Menu and its Security option If the Security option is set to System the password will be required both at boot and at entry to Setup If set to Setup prompting only occurs when trying to enter Setup ...

Страница 61: ...confirmation Save to CMOS and EXIT Y N Y Pressing Y stores the selections made in the menus in CMOS a special section of memory that stays on after you turn your system off The next time you boot your computer the BIOS configures your system according to the Setup selections stored in CMOS After saving the values the system is restarted again ...

Страница 62: ...ithout Saving Screen Shot Pressing Enter on this item asks for confirmation Quit without saving Y N Y This allows you to exit Setup without storing in CMOS any change The previous selections remain in effect This exits the Setup utility and restarts your computer ...

Страница 63: ...r because it will be set to 640 480 and 16 color For the best screen capture quality install the VGA drivers and set the desktop to 800 600 using True Color Note A 2 Details of the Windows 98 SE operating system will not be mentioned in this manual If you have any problems with Windows 98 SE installation operations and settings please refer to your Windows 98 SE user s manual or other databases pr...

Страница 64: ...to the CD location and execute the execution file at the main directory of this CD Title After it has been executed you will see the screen below Move the cursor to Drivers and click on it You will go to the next screen Move the cursor to VIA Service Pack and click on it Go to the next screen Move the cursor to Install and click on it Go to the next screen ...

Страница 65: ...You will now see the welcome screen and its dialogue box Click Next to go on The service pack readme screen will appear Click the Yes button to go on This setup program will install the four kinds of drivers Please check which drivers you want to install When you choose the items please click the Next button to continue ...

Страница 66: ...DMA Mode and then click the Next button Choose the Install VIA AGP VxD in Standard mode and then click the Next button Note A 3 What is the difference between Standard Turbo mode Installing in Turbo mode will give your graphics card the enhanced speed and performance while Standard mode offers increased system stability ...

Страница 67: ...e Yes I want to restart my computer now and then click the Finish button to restart your computer to finish the driver installation When your computer system restarts you will see the Windows 98 SE starts the update process and several new hardware devices will be found and updated When restarting Windows 98 SE the CD ROM drives will fail to be found in the updating process If the prompt dialogue ...

Страница 68: ...the VIA service pack and Microsoft usbsupp exe for USB devices support Then restart Windows and go to System Properties Device Manager There will be question marks before PCI Universal Serial Bus and VIA PCI to USB Universal Host Controller To make these question marks disappear remove these items and then restart Windows When Windows completes loading these devices will returned to normal and the...

Страница 69: ...evice Manager Sound Video and game controllers Your system should now show PCI Multimedia Audio Device Exit the Device Manager and insert the VL6 CD Title into your CD ROM drive It should execute the program automatically If not you can go to the CD location and execute the execution file from the main directory of this CD Title Once executed you will see the screen below Move the cursor to Driver...

Страница 70: ...VIA Audio Driver and click on it Go to the next screen Move the cursor to Install and click on it Go to the next screen Now you will see the install shield loading You will now see the welcome screen and its dialogue box Click Next to go on ...

Страница 71: ...ou choose Yes I want to restart my computer now and then click the Finish button to restart your computer to finish the drivers update When Windows restarts it will ask you to put the Windows 98 SE CD into the CD ROM drive Put the Windows 98 SE CD into the drive and follow the instructions to proceed When the update is finished go to System Properties Device Manager Sound Video and game controller...

Страница 72: ...B 4 Appendix B VL6 ...

Страница 73: ... Windows 98 SE We will show you how to install the VIA USB filter drivers for Windows 98 SE operating system Move the cursor to Drivers and click on it You will go to the next screen Move the cursor to VIA USB Filter Driver and click on it Go to the next screen Move the cursor to Install and click on it Go to the next screen ...

Страница 74: ... Click Next to go on Choose the Install Filter Driver and then click the Next button to go on When the installation is complete the installer will ask you to restart your computer We suggest that you choose Yes I want to restart my computer now and then click the Finish button to restart your computer to finish driver installation ...

Страница 75: ...ation operating system are not mentioned in this manual If you have any problems with the settings operating or installing Windows NT 4 0 Server Workstation please refer to your Windows NT 4 0 Server Workstation user s manual or other databases provided by Microsoft Corporation Note D 2 For Windows NT 4 0 Server Workstation operating system you don t need to install the IDE USB drivers All you hav...

Страница 76: ... to VIA Service Pack and click on it Go to the next screen Move the cursor to Install and click on it Go to the next screen The install shield is now loading The Welcome screen and its dialogue box appear Click the Next button to go on ...

Страница 77: ...n Now you can choose the folder for the destination location you want the drivers installed We suggest you use the default folder as the destination location After checking the folder click Next button You can choose the name of the program folder We suggest you use the default program folder name After checking the program folder name then click Next button Program will start to install drivers s...

Страница 78: ...nstaller will ask you to restart your computer We suggestion you choose Yes I want to restart my computer now and then click Finish button to restart your computer to finish the drivers updating When you restart the Windows you can see the VIA DMA Tools program group You can see the detail about your IDE device ...

Страница 79: ...ting system are not mentioned in this manual If you have any problems with the settings operating or installing Windows NT 4 0 Server Workstation please refer to your Windows NT 4 0 Server Workstation user s manual or other databases provided by Microsoft Corporation Note E 2 For Windows NT 4 0 Server Workstation operating system you don t need to install the IDE USB drivers But you have to instal...

Страница 80: ...VIA Audio Driver and click on it Go to the next screen Move the cursor to Install and click on it Go to the next screen Now you will see the install shield loading You will now see the welcome screen and its dialogue box Click Next to go on ...

Страница 81: ...l Choose Install then click the Next button to go on Program will start to install all drivers you choose The dialogue box will show Please choose Add from the please click OK button to go on Choose Add and then go to next screen First choose the VIA PCI Audio Controller then click OK button ...

Страница 82: ...rnal Port Please click OK button then go on Choose Add then go to next screen First choose the VIA MIDI External Port Device then click OK button Program will ask if you want to install the Microsoft sidewinder 3D pro joystick driver If you have this kind of joystick click Yes otherwise just click the No button to go on ...

Страница 83: ...to restart my computer now then click Finish button to restart your computer to finish the driver update When Windows NT restarts check the Multimedia Properties You will see the VIA PCI Audio devices had been identify Note E 3 If you are using the PCI bus mastering network adapter in your system under Windows NT 4 0 insert the network adapter into any PCI slot except slot 3 Otherwise a system con...

Страница 84: ...E 6 Appendix E VL6 ...

Страница 85: ...will be poor because it will be set to 640 480 and 16 color For the best screen capture quality install the VGA drivers and set the desktop to 800 600 using True Color Note F 2 Details of the Windows 2000 operating system are not mentioned in this manual If you have any problems with the settings operating or installing Windows 2000 please refer to your Windows 2000 user s manual or other database...

Страница 86: ...to the CD location and execute the execution file at the main directory of this CD Title After it has been executed you will see the screen below Move the cursor to Drivers and click on it You will go to the next screen Move the cursor to VIA Service Pack and click on it Go to the next screen Move the cursor to Install and click on it Go to the next screen ...

Страница 87: ...s now loading The welcome screen and its dialogue box appear Click Next to go on The service pack readme screen appears Click the Yes button to go on This setup program will install the drivers Please check which drivers you want to install After chosen the items click the Next button to continue ...

Страница 88: ...on to go on The installer will show the install progress percentage When the installation is complete the installer will ask you to restart your computer Choose Yes I want to restart my computer now then click the Finish button to restart your computer to finish the driver installation ...

Страница 89: ...he Windows 2000 version First check System Manager Other devices Your system should now show the question mark before item Multimedia Audio Controller Insert the VL6 CD Title into your CD ROM drive It should execute the program automatically If not you can go to the CD location and execute the execution file from the main directory of this CD Title Once executed you will see the screen below Move ...

Страница 90: ...VIA Audio Driver and click on it Go to the next screen Move the cursor to Install and click on it Go to the next screen Now you will see the install shield loading You will now see the welcome screen and its dialogue box Click Next to go on ...

Страница 91: ... is complete the installer will ask you to restart your computer We suggest that you choose Yes I want to restart my computer now then click Finish button to restart your computer to finish the driver installation When Windows 2000 restarts it will start updating your audio drivers When the Digital Signature Not Found screen appears click Yes to go on The program will then finish the updating ...

Страница 92: ...ame controllers You will see the VIA PCI Audio Controller WDM is now identified Note If you are using the PCI bus mastering network adapter in your system under Windows 2000 insert the network adapter into any PCI slot except slot 3 Otherwise a system conflict may occur ...

Страница 93: ...r Windows 2000 We will show you how to install the VIA USB filter driver for Windows 2000 operating system Move the cursor to Drivers and click on it You will go to the next screen Move the cursor to VIA USB Filter Driver and click on it Go to the next screen Move the cursor to Install and click on it Go to the next screen ...

Страница 94: ...e box Click Next to go on Choose the Install Filter Driver then click the Next button to go on When the installation is complete the installer will ask you to restart your computer We suggest that you choose Yes I want to restart my computer now then click the Finish button to restart your computer to finish the driver updates ...

Страница 95: ...ash your BIOS One is to directly type the full line commands that are described in this section The utility will then flash your BIOS When you finish the flash operation you will see the screen as in Figure I 2 Note I 1 The other method is to just type awdflash under Award flash BIOS utility directory then press enter The Flash Memory Writer V7 52C screen will appear Please refer to Figure I 1 Not...

Страница 96: ...er V7 52C Complete Screen Figure I 3 shows you what commands you can use for the flashing program You need to go into the pure DOS environment and type awdflash Figure I 3 will then appear Figure I 3 Award Flash Memory Writer V7 52C Flash Commands Screen ...

Страница 97: ...you will get a file VL6_QW BIN Step 2 Create a bootable floppy without any resident programs and then copy the files ABITFAE BAT AWDFLASH and VL6_QW BIN to the floppy Step 3 Reboot your computer and enter the BIOS setup Set your system to boot from Floppy refer to section 3 3 and then insert the floppy you created into drive A Step 4 After you boot from floppy successfully at the A prompt execute ...

Страница 98: ... Appendix I VL6 Note I 3 Please do not use the Award flash memory writer version that earlier than Version 7 52C to flash your VL6 motherboard BIOS Otherwise it may cause flash fail or anticipate problems ...

Страница 99: ...age to the PC Once any item is out of its normal range a warning message will pop up and remind the user to take proper measures The following description will show you how to install the VIA Hardware Monitor System and use it Insert the VL6 CD Title into your CD ROM drive It should execute the program automatically If not you can go to the CD location and execute the execution file from the main ...

Страница 100: ...e drivers We suggest you use the default folder as the destination location After checking the folder click Next button You can choose the name of the program folder We suggest you use the default program folder name After checking the program folder name then click Next button Program will start to install drivers system need The installer will show the install progress percentage ...

Страница 101: ...Programs from the Start toolbar You can see the program group VIA HM and an item called VIA Hardware Monitor Click it and then you can see the screen below This screen shows the VIA hardware monitor system screen It shows the information about system temperature voltages and fan speed Some items can let you set the warning range you can accordance your system to make optimize value setting ...

Страница 102: ...n item called VIA Hardware Monitor Click it and then you can see the same VIA HWM screen at the previous page For Windows 2000 Screen Shot When installation is complete choose Programs from the Start toolbar You can see the program group VIA HM and an item called VIA Hardware Monitor Click it and then you can see the same VIA HWM screen at the previous page ...

Страница 103: ...nother brand model VGA card and see if the system will start If it still does not start note the VGA card model motherboard model Bios identification number CPU on the technical support form refer to main instructions and describe the problem in the problem description space provided If you can boot up Insert the interface cards you have removed back into the system one by one and try to start the...

Страница 104: ... DWCFGMG SYS LASTDRIVE Z Restart the system If the system starts and does not reset you can be sure that the problem is due to the Sound Card Driver Write down the Sound Card model motherboard model BIOS identification number on the technical support file refer to main instructions and describe the problem in the space provided Main instructions To fill in this Technical Support Form refer to the ...

Страница 105: ...Troubleshooting Need Assistance K 3 User s Manual 4 DRIVER REV Note the driver version number indicated on the DEVICE DRIVER disk if have as Release For example ...

Страница 106: ...brand and specifications of your CD ROM drive Specify if it uses IDE1 or IDE2 and check 0 in case you give no indication we will consider that your CD ROM is 1IDE2 Master Example In the CD ROM drive space check the box in the Brand space write Mitsumi in the Specifications space write FX 400D 9 System Memory DRAM Indicate the brand and specifications SIMM DIMM of your system memory For example In ...

Страница 107: ...ort Form Company Name Phone Number Contact Person Fax Number 3 3 3 3 E mail Address Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 System Memory DRAM ADD ON CARD 4 Problem Description ...

Страница 108: ...K 6 Appendix K VL6 ...

Страница 109: ... the best quality and compatibility In case you need service or technical support please understand the constraint we have and always check with the reseller who sold the product to you first To expedite service we recommend that you follow the procedures outlined below before contacting us With your help we can meet our commitment to provide the best service to the greatest number of ABIT custome...

Страница 110: ...hey integrated and sold the system to you They should know best what your system configuration is and your problem They should have reasonable return or refund policies How they serve you is also a good reference for your next purchase 5 Contacting ABIT If you feel that you need to contact ABIT directly you can send email to the ABIT technical support department First please contact the support te...

Страница 111: ... abituksales compuserve com abituktech compuserve com Tel 44 1438 741 999 Fax 44 1438 742 899 In Germany and Benelux Belgium Netherlands Luxembourg countries AMOR Computer B V ABIT s European Office Van Coehoornstraat 5a 5916 PH Venlo The Netherlands sales abit nl technical abit nl Tel 31 77 3204428 Fax 31 77 3204420 All other territories not covered above please contact Taiwan Head Office When co...

Страница 112: ...ce there 6 Reporting Compatibility Problems to ABIT Because of tremendous number of email messages we receive every day we are forced to give greater weight to certain types of messages than to others For this reason any compatibility problem that is reported to us giving detailed system configuration information and error symptoms will receive the highest priority For the other questions we regre...

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