Sylantro Interoperability Features
RN-001029-00, Rev 03, Release 2.1
67
5i Series IP Phone Release Notes
Configuring ACD Softkeys Using Configuration Files
(55i, 57i, 57i CT)
You use the following parameters to configure ACD support in the configuration
files for 55i, 57i, 57i CT:
• softkeyN type
• softkeyN label
• softkeyN line
• softkeyN states
A sample configuration file is shown below:
softkey1 type: acd
softkey1 label: sales
softkey1 line: 1
softkey1 states: idle
In addition to the above parameters, you can also use the following parameters to
configure ACD support in the configuration files for 57i, 57i CT:
• topsoftkeyN type
• topsoftkeyN label
• topsoftkeyN line
• topsoftkeyN states
A sample configuration file is shown below:
topsoftkey1 type: acd
topsoftkey1 label: sales
topsoftkey1 line: 1
topsoftkey1 states: idle
For complete parameter descriptions, refer to the following tables.