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System Overview

20

Aastra 470 as of R1.2

syd-0337/1.2 – R1.2 – 11.2011

Tab. 3

IP system phones (hardphones) of the Aastra 5300ip family

Tab. 4

IP system phones (softphones) and clients

Product

Principal common features

Additional model-specific fea-
tures

• Intuitive and user-friendly menu 

prompting with Foxkey and central 
navigation key

• All the system features can be used
• Excellent voice quality due to Aastra 

Hi-Q™ wideband audio technology

• Automatic update of the phone 

software

• Connection via Ethernet
• Powered via Ethernet (POE) or 

power supply

• Wall mounting possible
• Web configuration interface

Aastra 5370ip/Aastra 5380ip:
• Expansion key modules can be 

connected

• Headset socket with DHSG stand-

ard

• Integrated switch for connecting 

a PC

Aastra 5380:
• Backlit display
• Optional Bluetooth module
• Can be used as operator console 

when combined with expansion 
key module

Note:
The Aastra 5360ip IP system phone is supported as before.

Product

Main features

• Autonomous, powerful, IP-based PC system phone with intuitive user 

interface

• Can be used with headset or handset via PC audio interface, USB or 

Bluetooth

• Graphical user interface with mouse and keyboard operation
• Displayable expansion keypad for team keys, functions and phone num-

bers

• Displayable keypad
• Ring tones expandable using .mp3, .mid and .wav files
• Call contacts directly from Outlook
• All the system features can be used

• OIP client application for a professional PC operator console
• Can be used purely as an IP softphone (Office 1560IP) or together with a 

system phone (Office 1560)

• Graphical user interface with mouse and keyboard operation
• Can be used in an AIN as a network-wide PC operator console
• Call management with internal and external queues
• Feature Wizard for activating system features
• Busy indicator, dynamical busy indicator, phone book and logbook
• Background and foreground mode
• Database concept with import / export and DDE interface to other data-

bases

• Possibility of synchronisation with a Microsoft Exchange server
• All the system features can be used

!ASTRAIP

!ASTRAIP

!ASTRAIP

!ASTRAIP

/FFICE
/FFICE)0

Содержание 470

Страница 1: ...cument contains information on the expansion stages system capacity installation configuration run ning and maintenance of this Aastra communication systems as well as their technical data It is inten...

Страница 2: ...applications 25 2 6 2 Application interfaces 27 2 6 2 1 Open Interfaces Platform 27 2 6 2 2 Message and alarm systems 28 2 6 2 3 CTI Computer Telephony Integration 29 2 6 2 4 ISDN interface 31 2 6 2...

Страница 3: ...supplied 76 4 2 2 Location requirement 76 4 2 3 Safety regulations 77 4 2 4 Flow of hot air 78 4 2 5 Desktop installation 79 4 2 6 Rack mounting 79 4 2 6 1 Rack mounting procedure 79 4 2 6 2 Fitting a...

Страница 4: ...7 4 Fan out panel FOP 129 4 7 5 Ethernet interfaces 132 4 8 Installing powering and connecting terminals 136 4 8 1 Digital system phones 136 4 8 1 1 General information 136 4 8 1 2 Aastra 5360 5361 5...

Страница 5: ...C 162 5 5 1 Working offline AMS database 163 5 5 2 Working online communication server database 164 5 5 3 Import Export Configuration data 167 5 6 Configuring 168 6 Operation and Maintenance 172 6 1 D...

Страница 6: ...anel 194 6 4 1 PIN control panel 194 6 4 2 On Off key 194 6 4 3 Status LEDs 195 6 4 3 1 Call manager LED status 195 6 4 3 2 Status LEDs on the applications server 198 6 4 4 Colour display 199 6 5 Oper...

Страница 7: ...7 4 2 Terminal interfaces 230 7 4 3 Communication server 231 7 4 4 Dimensions of cards and modules 232 7 4 5 LAN switch 233 7 4 6 Digital and IP system phones 233 7 4 7 Aastra DECT Radio units 234 7...

Страница 8: ...on solution with all its elements was designed to cover the full spectrum of communication requirements of businesses and organizations in a user and maintenance friendly way The individual products a...

Страница 9: ...used and that you have the latest editions Always read the user documents first before you install configure and put a Aas tra 400 communication solution into operation Ensure that all end users have...

Страница 10: ...any direct or indirect damage that may be caused by incorrect handling improper use or any other faulty behaviour Potential areas of particular risk are signalled in the appropriate sections of the us...

Страница 11: ...ra 470 communication server can also be operated redundantly using an auxiliary power supply For more information please refer to your communication server s system manual When the communication serve...

Страница 12: ...ssistants to open the remote maintenance access to the com munication server only for the amount of time needed for access Instruct users with access rights to change their passwords on a regular basi...

Страница 13: ...printed out Navigation in PDF format is based on the bookmarks table of contents cross references and index All these navigation aids are linked i e a mouse click takes you directly to the correspond...

Страница 14: ...er chapters within the document or to other documents Aastra Intelligent Net Particularities that have to be observed in an AIN Safety Considerations Special hazard alert messages with pictograms are...

Страница 15: ...its solutions Aastra s clientele includes acknowl edged telephone and data network operators in North America Europe and Africa as well as Internet Service Providers and distributors of renown Aastra...

Страница 16: ...the system is particularly well suited for companies that operate in several locations Coverage can even be extended to the smallest branch offices at low cost Aastra 400 communication systems handle...

Страница 17: ...ne or more locations Up to 36 users can be operated on the Aastra 470 communication server without licensing And with an expansion licence up to 400 users are possible The graphic below shows the Aast...

Страница 18: ...p to 100 other Aastra systems or SIP compatible third party systems All the main telephony fea tures such as call number and name display enquiry call hold brokering call trans fer and conference circ...

Страница 19: ...Aastra 5380 Expansion key modules can be connected Headset socket with DHSG stand ard Aastra 5380 Backlit display Optional Bluetooth module Can be used as operator console when combined with expansion...

Страница 20: ...features Autonomous powerful IP based PC system phone with intuitive user interface Can be used with headset or handset via PC audio interface USB or Bluetooth Graphical user interface with mouse and...

Страница 21: ...functions can be menu operated both in the idle state and during a call Other system features can be used via function codes With AMC Controller handover is possible between internal WLAN and mobile...

Страница 22: ...ll be made later Product Principal common features Additional model specific fea tures User friendly registration configu ration and operation of system fea tures through Aastra 400 integra tion XML b...

Страница 23: ...ree operation speakerphone Wall mounting possible Integrated 10 100 Mbit Ethernet switch for connecting a PC Power over Ethernet Model specific features include the resolution the display type and siz...

Страница 24: ...essaging and alarm systems can thus be implemented in combination with the IMS Integrated Message Server Other DECT phones can also be oper ated in GAP mode Mobile phones Mobile phones can also be int...

Страница 25: ...le operation and administration using OIP Toolbox Integrates the Office 1560 1560IP and OfficeSuite applications Presence controlled communication coupled with Outlook diary entries Integration of con...

Страница 26: ...ned authorization profiles Integrated online help and configuration assistant Integrated in the communication server software package No installation necessary Aastra Management Suite AMS Software pac...

Страница 27: ...ations themselves are con nected directly to the OIP interface CORBA or the OIP TAPI service provider The applications access many powerful functions of the communication system and of OIP itself Thes...

Страница 28: ...n be used as a telephony server to provide CTI functionalities on telephony clients The Microsoft telephony server is now no longer required Added security is also provided with the different rights a...

Страница 29: ...applications in the security and alarming sector Besides a special alarm button it also features a man down alarm a no movement alarm and an escape alarm Sensors inside the phone constantly check the...

Страница 30: ...ialling from a database phone book CD etc Caller identification CLIP Creating a call journal Third party CTI Third party CTI is an user friendly multi station solution In contrast to first party CTI t...

Страница 31: ...nitoring The system status is monitored using the SEM System Event Manager application which is included in AMS The application gathers and outputs the system mes sages and alarms The system messages...

Страница 32: ...ublic network Private telephony network PISN QSIG PSS1 SIP Provider Gateway Analogue public telephony network Applications server OIP TWP Aastra Mobile Client Plus Message and alarm systems Hotel Mana...

Страница 33: ...an be expanded not just with interface cards and sys tem modules but also with an applications card CPU2 The applications card is supplied with preinstalled operating system unified communications and...

Страница 34: ...ply unit fails the external auxiliary power supply unit takes over the power supply 3 2 Basic system The Aastra 470 basic system consists of the following components Metal housing 2 height units suita...

Страница 35: ...d The housing cover is in two parts The up per rear cover is removed for the purpose of fitting an additional fan see Fitting an additional fan page 80 for the procedure Fig 7 Aastra 470 basic system...

Страница 36: ...interfaces without call man ager card Fig 8 Position of the interfaces on the basic system Tab 12 Interfaces of the basic system Interfaces Number of entries Position Remarks Slot for Call Manager car...

Страница 37: ...he call manager card The status of the interfaces is visible directly on the interfaces themselves thanks to the LEDs see also Ethernet interfaces page 132 Analogue voice and data terminals are connec...

Страница 38: ...red only for systems which are to operate a large number of terminals without their own power supply As a redundancy for the internal power supply unit PSU2U If either the internal or the external pow...

Страница 39: ...ration is maintained even in the event of a mains outage an external uninterruptible power supply UPS must be used See also For the available power outputs using the various types of power supply and...

Страница 40: ...the applications card is not used as the applications server is accessed via the WebAdmin configuration tool As the following schematic diagram shows all the cards are internally connected with one a...

Страница 41: ...d DSP functions on the call manager card The table below provides an overview of fixed DSP functions on the call manager card Except for the Enterprise Voice Mail channels no licences or additional ha...

Страница 42: ...basic system can be individually expanded using interface cards sys tem modules and an application card The number and position of the available slots are described in the chapter Interfaces display...

Страница 43: ...also Licences page 59 DECT Operation of a DECT system on DSI interfaces with cordless terminals In the case of connections between DECT and non DECT endpoints the voice data has to be converted This p...

Страница 44: ...channels page 46 The number of configurable voice channels depends on the type of DSP chip see Configuration of DSP chips page 47 Note With the Aastra 470 communications server G 711 voice channels a...

Страница 45: ...i mobile phone via AMC Controller External via SIP provider 1 VoIP channel Analogue terminal FXS Digital system terminal DSI DECT cordless phone DSI ISDN phone BRI S External via analogue exchange FXO...

Страница 46: ...VoIP channels per system can be used without a licence One VoIPChannels for Standard Media Switch licence is required for each additional VoIP channel G 711 G 729 The VoIP hybrid mode G 711 G 729 han...

Страница 47: ...media modules the configured VoIP mode applies to all the DSP chips of a node If the VoIP mode is set to G 711 two G 711 VoIP channels per system can be used without a licence The G 711 VoIP channels...

Страница 48: ...2 IP media modules IP media modules can be used for systems with high call switching requirements in the IP network Depending on the module type a different number of VoIP and FoIP channels are availa...

Страница 49: ...harge modules are fitted to FXO cards The call charge modules available match the number of ports on the FXO cards Only 1 call charge module can be fit ted to each FXO card Tab 22 Call charge modules...

Страница 50: ...igurable BRI S T This means that these cards cannot be clearly assigned to any particular category They are listed both among the trunk cards and the terminal cards Up to 2 IP media modules can be fit...

Страница 51: ...faces BRI S On the BRI cards 4 interfaces can be individually configured to BRI S or BRI T Tab 23 Trunk cards Type Network inter faces per card Max number of cards per system Remarks 1PRI 1 PRI 71 1 1...

Страница 52: ...ce Terminals to ETSI standard are connected via BRI cards The cards contain both ter minal interfaces BRI S and network interfaces BRI T On the BRI cards 4 interfaces can be individually configured to...

Страница 53: ...5 Interfaces display and control elements of the applications card CPU2 The meaning of the status LEDs is explained in the chapter Status LEDs on the ap plications server page 198 The maximum permissi...

Страница 54: ...es relate to a communication server with an Aastra 470 Expansion expansion licence Without this licence the system is limited to the first 36 users in the numbering plan which means many values in the...

Страница 55: ...s 10 10 Total DDI numbers 4000 4000 Call Distribution Elements 4000 4000 User groups 99 99 Members per user group with global call distribution 16 16 Members per user group without global call distrib...

Страница 56: ...25 25 Freely configurable keys 5000 5000 Expansion key modules on DSI terminals 400 400 Expansion key modules on IP system phones 400 400 Expansion key modules Aastra M670i Aastra M675i 400 400 Alpha...

Страница 57: ...aces total 400 600 Digital system phones Office 10 Office 25 Office 35 Office 45 Aastra 5360 Aastra 5361 Aastra 5370 Aastra 5380 400 600 2 Operator consoles Office 45 Office 1560 Aastra 5380 32 32 2 C...

Страница 58: ...e nationally approved terminals Pulse dialling PUL Frequency dialling DTMF Radio units for cordless phones Door intercoms with DTMF control functions Group 3 fax machines4 Answering machines Modems 11...

Страница 59: ...server Note Licence codes cannot be transferred to another communication server Available licences Software Subscription Updating to a new software release requires a licence The Software Subscrip tio...

Страница 60: ...ence is required at all the nodes in order to update to a new software release for the communication server Aastra 470 Expansion This licence cancels out the restriction to the first 36 users in the n...

Страница 61: ...the licence server The licence cannot be purchased individually but is part of the Advanced Messaging licence Basic Aastra Intelligent Net This licence allows an Aastra Intelligent Net to be set up an...

Страница 62: ...st be available and allocated accordingly VoIP Channels for Standard Media Switch This licence enables the conversion of voice channels for VoIP non VoIP con nections and is used for IP terminals SIP...

Страница 63: ...portal Aastra 5300ip Phones One licence per terminal is required to operate the IP system phones Aastra 5360ip Aastra 5361ip Aastra 5370ip and Aastra 5380ip The licences are needed to register the te...

Страница 64: ...y of the basic voice mail system is insufficient the voice mail system can be expanded This licence provides two voice channels for recording or playing back audio data for voice mail or Auto Attendan...

Страница 65: ...r Security Tab 31 Overview of licences Licence Licensed attributes Without licence With licence Licences for networking Software Subscription Allows the communica tion server to be upgraded to a new s...

Страница 66: ...of registered standard SIP terminals in AMS 0 1 additional standard SIP terminal per licence In the AIN only on the Master other wise per node Video Terminals Use the video functionality of an standar...

Страница 67: ...ard of an Aastra 415 Aastra 430 or Aastra 470 10 Per licence 1 additional B channel In the AIN only on the Master other wise per node TWP Connection Connection to Teleph ony Web Portal TWP unavailable...

Страница 68: ...0 Expansion Enterprise Voice Mail QSIG Networking Channels unlimited Aastra SIP Terminals unlimited Aastra Video Terminals unlimited Standard SIP Terminals unlimited Video Terminals unlimited SIP Acce...

Страница 69: ...are not routed to integrated mobile phones Call centre functions are out of service no routing to ACD Voice mail functions are out of service no routing to voice mail The announcement service is out...

Страница 70: ...stra 2380ip Softphones unlimited Enterprise Voice Mail Auto Attendant Secure VoIP OIP licences OIP licences are managed by OIP itself OIP Call Centre Third party CTI licences ATAS Gateway ATASpro Gate...

Страница 71: ...ules the IP media modules the CPU2 applications card and the redundant fan unit P hw from the power specifications in Tab 32 page 71 P total Tab 33 Power requirements of hardware components Aastra 470...

Страница 72: ...2 channels SB 8 radio unit Active call connection on 4 channels Background lighting Aastra 5380 30 active LEDs on terminals and expansion key modules 20 active Wire diameter 0 5 mm Line length 200 m...

Страница 73: ...triggered once again The overload shutdown works in principle for all three types of power supply see Tab 32 page 71 However it triggers particularly in cases where only the internal Office 101 DSI AD...

Страница 74: ...SB 4 radio units with HW version 2 at a 32DSI in terface during simultaneously high traffic load this value can be exceeded and the the overload shutdown is triggered To provide remedy individual term...

Страница 75: ...ion of system terminals 4 1 System components The figure below shows the components of the Aastra 470 communication server complete with mounting options Fig 18 System components with mounting options...

Страница 76: ...rements can cause the communica tion server to overheat damaging electrical components and or the sur rounding area An event message is generated if the heat dissipation is insufficient Appropriate me...

Страница 77: ...ication server from the power supply Wait at least one minute so the charged capacitors have time to dis charge Warning Components interface cards or system modules can be damaged by electrical voltag...

Страница 78: ...power supply unit and exits the housing through the fan aperture Fig 19 Flow of hot air The fan speed depends on the ambient temperature the number of cards and modules and the communication server lo...

Страница 79: ...Tab 36 page 76 4 2 6 Rack mounting The rack mounting of the Aastra 470 communication server allows it to be installed horizontally in a 19 rack Be sure to observe the following The communication serv...

Страница 80: ...dundant fan unit increases the system s operating reliability If one fan fails the second fan dissipates the heat A fan failure generates an event message allowing the defective fan or both fans to be...

Страница 81: ...munication server The protective earth and equipotential bonding are important integral parts of the safety concept Standard EN 60950 relevant to safety matters stipulates protective earthing Warning...

Страница 82: ...stribution frame or entry point into the building Operation on an IT current distribution system The communication server can be operated on an IT power distribution system as per EN IEC 60950 with vo...

Страница 83: ...th the earthed cable screenings of the installation cables leading up to the main distribution frame The cables should be kept as short as possible and laid out in parallel Aastra 470 Aastra 470 Indir...

Страница 84: ...r 115 VAC di rectly from the mains The internal power supply unit PSU2U is rated for the power requirements of a typical system expansion The external auxiliary power supply unit APS2 can be used to i...

Страница 85: ...onnected mains power see Fig 24 page 86 Warning PCBs may be damaged or become defective if the communication server is operated on 230 V mains power and the voltage converter is set to 115 V Power sup...

Страница 86: ...pply unit it does not have a voltage converter The voltage automatically adapts to the mains volt age Fig 24 Power supply to the communication server Note For an external power supply use the optional...

Страница 87: ...figuration and maximum traffic volume for different types of power supply Tab 38 Maximum power requirements of the communication server The battery capacity required Ah can be calculated using the ba...

Страница 88: ...is reserved for the Call Manager card If an application card is fitted slot 2 for interface cards is no longer available either Fig 26 Number of the Aastra 470 slots To fit an interface card proceed a...

Страница 89: ...tly press the card as far as it goes into the connection on the backplane 5 Use the screw to secure the card in its slot 6 Connect the cables of any assigned interfaces on the front panel of the appli...

Страница 90: ...the Call Manager card To fit a DSP module proceed as follows Warning Be sure to observe the Safety regulations page 77 1 Shut down the call manager via the control panel see On Off key page 194 2 Unsc...

Страница 91: ...le to a Call Manager card proceed as follows Warning Be sure to observe the Safety regulations page 77 1 Shut down the call manager via the control panel see On Off key page 194 2 Unscrew the screw on...

Страница 92: ...by pulling the fasten ing screw 3 Remove the fastening screw for the call charge module on the FXO card and in its place screw the spacer sleeve into position see Fig 28 page 92 4 Place the module in...

Страница 93: ...as the slot numbering from left to right see Fig 26 page 88 The empty slots are therefore always those with the highest numbers with the exception possibly of slot 2 Two DSP modules can be stacked an...

Страница 94: ...tion Standard commercial cables are used to connect directly to the telephone net work Details can be found in the Chapter Network Interfaces page 100 On terminal cards with 16 or more interfaces some...

Страница 95: ...ith terminal cards with 16 or more interfaces some or all of the RJ45 sockets are assigned four fold on the front panel of the Aastra 470 With this cable they can be connected without the use of a fan...

Страница 96: ...t Ethernet interfaces see also Con nection of PRI primary rate interface page 104 and Connection of Ether net interfaces page 133 Tip Use standard commercial connecting cables not just for the PRI and...

Страница 97: ...n Connection four wire Two wire connection 1 white 1 4 f a blue 5 e b turquoise 6 d violet 3 c 2 white 2 4 f a orange 5 e b turquoise 6 d violet 3 c 3 white 3 4 a green 5 b turquoise 4 4 a violet 5 b...

Страница 98: ...to a UBC via a main distribution board example Fig 33 Connecting to a UBC via wiring centre example AIN DISTRIB BUTION BOARD 4 4 4ELEPHONE 0 6TFS 6TFS 6TFS ND FLOOR ST FLOOR ROUND FLOOR 4ELEPHONE 0 4E...

Страница 99: ...with 8 see Number of the Aastra 470 slots page 88 With BRI S interface and DSI interface addresses the terminal selection digit TSD is displayed in AMS in addition to the slot and port numbers Tab 41...

Страница 100: ...below Fig 35 Connection possibilities for BRI network interfaces Notes The interfaces of sockets 1 to 4 can be switched to BRI S The interfaces of sockets 5 to 8 are permanently configured to BRI T Ci...

Страница 101: ...ion server Tab 43 Wiring of the BRI basic rate interface network side Basic access in the private leased line network Fig 37 BRI S basic rate interface external networked with copper line NT1 Cable co...

Страница 102: ...or dial up connection Tab 45 Cabling for basic rate interface BRI T networked with leased line or dial up connection See also Chapter Connections with basic accesses in the PISN QSIG Networking System...

Страница 103: ...oses Notes In normal operation both sockets must not be connected on the 1PRI card otherwise faults may occur Circuit type as per EN IEC 60950 SELV Cable requirements The connection to NT1 Network Ter...

Страница 104: ...etworked with copper line NT1 Cable cores Straight patch cable Communication server Socket Pin PRI sig nal1 1 Other designations are also possible on the NT1 such as S2m ab instead of TxA TxB and S2m...

Страница 105: ...tworked with copper line Fig 42 Primary rate interface networked with transmission equipment RJ45 Pin PRI PINX 1 sig nal Cable cores Crossed patch cable PRI PINX 2 signal RJ45 Pin 1 RxA RxA 1 2 RxB Rx...

Страница 106: ...d line or dial up connection Cable cores straight patch cable Transmis sion equip ment sig nal Transmis sion equip ment sig nal Cable cores Straight patch cable RJ45 Pin PRI PINX 1 signal PRIPINX 2 si...

Страница 107: ...ur in the figure below Fig 44 Connection possibilities for FXO network interfaces One call charge module can be fitted to each FXO card if required see Fitting call charge modules page 92 In a direct...

Страница 108: ...ent temperature is higher than normal and or with a system with maximum configuration Normally local exchanges produce a loop current of approx 25 mA which does not cause any restrictions Circuit type...

Страница 109: ...h 16 or more interfaces some or all of the RJ45 sockets are multiply assigned The signals can be split again to individual RJ45 sockets using patch cables and the fan out panel FOP see Fan out panel F...

Страница 110: ...DSI terminal interface Communication server Splitting with fan out panel FOP or 8 fold assigned con necting cables Connection socket Socket Pin DSI signal DSI signal Pin Socket 1 2 3 1a 4 1b 5 6 7 8 1...

Страница 111: ...le signal delay is not exceeded Tab 55 DSI AD2 bus length and number of phones Fig 46 DSI AD2 bus Notes The total length of the cables from the communication server to the system phone must not be les...

Страница 112: ...value can increase to approx 600 mW if the power available at the DSI AD2 bus allows it Aastra 5380 DSI AD2 interface 1340 3 Aastra 5370 Aastra 5380 with power supply unit DSI AD2 interface 0 Expansi...

Страница 113: ...Power available A on the DSI AD2 bus 5 The value applies to radio units with hardware version 2 The value for hardware version 1 is 300 mW lower 6 The value applies to each interface and to radio unit...

Страница 114: ...astra M530 expansion key modules always requires a power supply unit With 2 expansion key modules the use of power supply unit depends on the line length and the line cross sec tion d 0 6 mm d 0 5 mm...

Страница 115: ...70 and Aastra 5380 only During startup these system phones carry out a detailed measurement of the available power A warning is shown on the display if the result is inadequate Line power too weak Ext...

Страница 116: ...nnect any other system phone to the same DSI bus If Interface type is configured to DSI DASL only connect one system phone or one phone of the Dialog 4200 series to the DSI bus Do not use any terminat...

Страница 117: ...log 4200 series can be operated on a DSI DASL bus 4 7 3 2 BRI S terminal interfaces Fitting the corresponding interface cards means that BRI S terminal interfaces are available on the RJ45 sockets on...

Страница 118: ...59 S bus configurations depending on line length and the number of terminals Note The maximum number of terminals per S bus depends on the power requirements of the terminals see Restrictions page 11...

Страница 119: ...minals per S bus is further restricted by the power re quirements of the terminals and their supplementary equipment Tab 60 Power balance on the S bus Power available W S bus short S bus long 51 3 51...

Страница 120: ...idual terminals and the power available on the S bus Connection sockets Fig 54 RJ45 connection single socket Fig 55 RJ45 connection double socket C F E D IT RESISTORS AT BUS EXTREMITY ONLY A B C F E D...

Страница 121: ...nals of different types can be connected to one S bus Standard ISDN terminals ISDN Terminal Adapter PC with ISDN card Group 4 fax machines1 etc Two call connections are possible simultaneously for eac...

Страница 122: ...ection possibilities for FXS terminal interfaces On terminal cards with 16 interfaces RJ45 sockets 9 to 16 are multiply assigned The signals can be split again to individual RJ45 sockets using patch c...

Страница 123: ...erminal interface Communication server Splitting with fan out panel FOP or 8 fold assigned con necting cables Connection socket Socket Pin Analogue signal Analogue signal Pin Socket 1 2 3 1a 4 1b 5 6...

Страница 124: ...0950 TNV 2 FXS mode Phone fax In this mode the following analogue terminals can be connected Analogue phones with DTMF or pulse dialling earth key is not supported Radio units for cordless phones Grou...

Страница 125: ...d to 25 mA on all ports Tab 65 Cable requirements for FXS mode Phone fax FXS mode Two wire door In this mode two wire door intercoms with DTMF control functions can be con nected The no load voltage i...

Страница 126: ...lowing purposes to play music or an announcement to connections with callers on hold Music on hold function to play music or an announcement for the announcement service announce ment prior to answeri...

Страница 127: ...sic playback Tab 67 Technical data for FXS mode External audio source FXS mode Control output If an FXS interface is configured as a control output the signal can be used to con trol external devices...

Страница 128: ...connection Fig 61 Connection for FXS mode Control input In the switch group configuration in AMS the ports are assigned to the control in puts of a switch group To be able to control all 3 switch pos...

Страница 129: ...e is 48 VAC An 48 V AC relay must be interposed if connecting a large number of auxiliary bells Fig 62 Connection for FXS mode General bell See also General bell on FXS interface in the System Functio...

Страница 130: ...tly while the 2 four fold assigned sockets are looped via the front panel of the fan out panel connector FOP strip using 2 patch cables Fig 64 Connection of four fold assigned sockets via FOP connecto...

Страница 131: ...e to be routed via the fan out panel FOP for safety reasons the fan out panel must be connected to the protective earth see Fig 65 page 132 Fan out panel FOP Internal wiring Fan out panel FOP Socket P...

Страница 132: ...as a Gbit Ethernet switch on the call man ager card Three LAN interfaces are routed to the front panel of the call manager card and labelled accordingly The RJ45 sockets are highlighted in colour in t...

Страница 133: ...n the same way as before the first start If no IP addressing is entered on the EIM card e g after initial delivery the com munication server is started with DHCP after a first start The communication...

Страница 134: ...s LED The status of the Ethernet interfaces is indicated by the green and yellow LEDs di rectly on the interface in question Fig 67 Status LED on the Ethernet interfaces Tab 73 Status LED on the Ether...

Страница 135: ...11 2011 Cable requirements Use commercial Cat 5 cable or choose a cable type with the following characteris tics Tab 74 Requirements for an Ethernet cable Core pairs cores 4 2 Stranded yes Wire diame...

Страница 136: ...phone must not be less than 10 m Terminal selection Two system phones can be connected to a DSI interface DSI AD2 only The system can only differentiate the two system phones by the position of the a...

Страница 137: ...ype On the Office 10 the LED flashes slowly In this situation although the system phone can be used for basic telephone operations none of the added features will be available The terminal type must b...

Страница 138: ...as follows Fig 68 Assembly of the Bluetooth module Warning The system s reliability can be adversely affected by electrostatic dis charges caused by touching electronic components and elements and sub...

Страница 139: ...on server is overloaded Only use the corresponding plug in power supply unit with FCC connector availa ble as an option It is connected either to the phone itself or when using one or more expansion k...

Страница 140: ...ee 4 Suspend the baseplate with the phone onto the wall plate from above see and tilt downwards until it snaps into place see 5 Plug the phone cord into the phone see Powering the phone The system pho...

Страница 141: ...Installation 141 Aastra 470 as of R1 2 syd 0337 1 2 R1 2 11 2011 Fig 69 Wall mounting of Office 25 and Office 35 X MM X MM MM MM MM X X...

Страница 142: ...ecting cable through the strain relief on the wall mounted bracket 2 Screw the wall mounted bracket onto the wall using the screws supplied and hook the handset into position Powering the phone The te...

Страница 143: ...e to the propagation of radio waves Losses depend on the wall thickness construction material and reinforcement used Do not place radio units and cordless phones in the immediate vicinity of TV sets r...

Страница 144: ...if the cover is removed Fit the mounting bracket see Fig 71 page 144 dimensional drawing for wall mounting Observe the minimum distances see Fig 72 page 145 Position the DSI socket s near the radio un...

Страница 145: ...f the radio units are not connected to the same communication server not synchronous Make sure the minimum distances are observed Fig 72 Installation distances Connecting the radio unit Fig 73 Undersi...

Страница 146: ...360ip Aastra 5361ip Aastra 5370ip Aastra 5380ip and Aastra 2380ip are described in the System Manual Aastra Intelligent Net AIN and IP system phones 4 8 4 OIP applications The operating requirements a...

Страница 147: ...m phones of the Aastra 6700i series other Aastra SIP terminals and SIP terminals by other manufacturers as internal users is described in the SIP and SIP terminals System Manual 4 8 6 Mobile phones Th...

Страница 148: ...mote access means that changes and expansions can be carried out independently of time and location and is used for the remote maintenance of the system Note AMS is backwards compatible i e configura...

Страница 149: ...te alarming Display evaluate and analyse event messages Account Manager AM Configuration of OCL and ICL data Configuration of the OCL and ICL output interface Recording of ICC data per user network in...

Страница 150: ...enu or by means of the icon in the Windows taskbar If the Internet connection is active by pressing a button this application automati cally downloads the most current SW package Software for communic...

Страница 151: ...interface and an online help and with its two authorization levels it is aimed at two different user groups Authorization level Administrator The Administrator has access to all the views and functio...

Страница 152: ...secure IP remote management 4 External access via IP network 5 External dial up access via dial in node only in AIN 6 External dial up access via ISDN connection via a BRI T network interface Fig 74...

Страница 153: ...on profile is assigned the administration rights for the User access control for Audio services and for AMS at the Installer authorization level The required user accounts and authorization profiles c...

Страница 154: ...ice mail and welcome an nouncements announcement service and to record and delete audio data for the Music on hold function AMS Authorization level Determines the authorization level for handling acce...

Страница 155: ...server for fault diagnosis First party CTI Allows first party applications to communicate with the communication server via the IP network by means of the CTI interface This authorization is not in te...

Страница 156: ...nfigured with AMS by au thorized personnel access to both the communication server configuration and the communication server itself is protected by passwords AMS and communica tion server password ma...

Страница 157: ...st of a minimum of 8 and a maximum of 10 alphanumeri cal characters Unlike the user names the passwords are case sensitive The following special characters can be used and space German umlauts e g and...

Страница 158: ...access using an operating system name auto login is no longer possible either it is possible to access locally without a password see Password free access page 158 5 3 3 Access using the System Assist...

Страница 159: ...ess attempts and saves them in the file system of the communication server These lists can be retrieved locally or remotely CLIP verification If the setting CLIP required is set to Yes in the configur...

Страница 160: ...enquiry The authorization to activate deactivate remote access using function codes can be allocated in the user configuration Remote maintenance Yes After a first start of the communication server th...

Страница 161: ...e access is enabled in the Master both the AIN configura tion and the offline configuration of the satellites are enabled Remote access via an external dial up connection to the AIN is also pro tected...

Страница 162: ...y between the PC and the two databases Fig 75 Functions involved in exchange data between the communication server and AMS To edit or complement system and user data load the data either directly from...

Страница 163: ...hether you want to save the changes in the AMS database Save After editing the modified configuration data is written from the PC s main mem ory into the AMS database and the check marks on the modifi...

Страница 164: ...ommunication server database can only be accessed in the online mode The following functions are available Connect Online The communication server is connected with the AMS Shell and automatically loa...

Страница 165: ...s e g Con figuration Manager Fault Maintenance Manager New or modified hardware can be registered in AMS in this way Upload AMS communication server During the upload via the AMS Shell configuration d...

Страница 166: ...regular in tervals and saves the backup files on the communication server s file management system The distribution service is used to automatically copy the backups to an FTP server or to send them...

Страница 167: ...n the AMS Help 5 5 3 Import Export Configuration data Importing and exporting data tables The Import Export function allows the user to import data tables abbreviated di alling numbers DDI numbers and...

Страница 168: ...licable the installation See also The procedure for setting up and clearing down an online connection from AMS to the communication server and the steps for configuring a single system a private netwo...

Страница 169: ...local password free access must be open see Password free access page 158 Preparing Configuration with AMS Offline The complete configuration of a communication system can be created on the PC withou...

Страница 170: ...licence code under CM_1 2_Licence code in AMS and save it in the com munication server The licence code is stored on the EIM card 3 The newly licensed features are enabled It is not necessary to rest...

Страница 171: ...ns available See also Licences page 59 Reading out default values There is a simple method for reading out the country specific default values 1 In offline mode on the AMS Shell create a new communica...

Страница 172: ...rage system consists of different elements In the Flash components are stored the system software the boot software and the configuration data The contents of the memory are retained even when there i...

Страница 173: ...f the communications server The file system of the communication server comprises the system software the software for system phones the system and terminal configuration data the audio data voice mai...

Страница 174: ...d by a first start of the PBX and remains available It can be ported to a different communication server by replacing the EIM card 6 1 2 Updating configuration data There are system wide user related...

Страница 175: ...as follows on digital and IP system phones with display 1 Access the configuration menu 2 Long click on the key Depending on the phone additional information is displayed 6 2 1 1 AMS Upload Manager Th...

Страница 176: ...new system software is transferred to the communication server s file sys tem in compressed form and stored there The previous system software re mains stored as a backup Software update phase The cu...

Страница 177: ...an be reloaded to the communication server file system see File system of the communications server page 173 If for whatever reasons the software upload is not possible or if a fault occurs dur ing th...

Страница 178: ...necessary load a new software package beforehand using the Add button 8 If a new licence code is required to operate the new system software enter it un der Licence code Note The licence code is not...

Страница 179: ...the Upload Manager 6 2 1 3 Emergency Upload of the system software An Emergency Upload has to be activated whenever a standard software upload is not possible or has proved faulty To ensure a successf...

Страница 180: ...mmunication server to the terminal When updating the system software this can take several minutes for each DSI ter minal The expansion key modules Aastra M530 and Aastra M535 also have a flash chip c...

Страница 181: ...irectory and replace the mddf ini file 5 Switch the sw handset aastra600d subdirectory and replace the files pp hdf and firmware cnt 6 All the cordless phones that selected this system for the downloa...

Страница 182: ...ystem has to be put out of operation during working time Tip To inform users use the internal messaging system on the system phones Prebar the system Prebarring the system prevents setting up new conn...

Страница 183: ...ying the EID number which is used to identify the communication server 2 The new licence code can be obtained either from your authorized dealer or via the Aastra 400 activation portal on the extranet...

Страница 184: ...Stages and System Capac ity A number of rules have to be observed when fitting the cards see Component mounting rules page 93 All configuration data is centrally stored in non volatile Flash memory T...

Страница 185: ...to give you the possibility of cancelling the process However this is pos sible only if the configuration data of the original card was not already deleted beforehand 6 3 3 3 New card with more ports...

Страница 186: ...System modules The category system modules comprises the modules expandable as an option DSP modules IP media modules and the mandatory modules RAM module 6 3 4 1 Change the DSP module DSP modules ar...

Страница 187: ...manager card or to PRI trunk cards To replace a defective IP media module to a call manager card proceed as follows Warning Be sure to observe the Safety regulations page 77 1 Carry out preparations s...

Страница 188: ...t as far as the stop 5 Secure the module with the fastening screw on the spacer sleeve 6 Carefully slide the FXO card into the slot shaft and gently press the card as far as it goes into the connectio...

Страница 189: ...ards and the bevelled edge of the EIM card is pointing towards the edge of the call manager card and not against the capacitor C see Fig 78 5 Carefully push back the call manager card into the shaft a...

Страница 190: ...er card must be replaced To replace a call manager card proceed as follows Warning Be sure to observe the Safety regulations page 77 1 Backup the configuration data using AMS if still possible 2 Carry...

Страница 191: ...as follows Warning Be sure to observe the Safety regulations page 77 1 Shut down the application server via the control panel see On Off key page 194 2 Detach the cables of any assigned interfaces on...

Страница 192: ...hones with a different level of added features Given that every level of added features on system phones has a certain number of features the features are adapted reduced or increased to the new phone...

Страница 193: ...ck in the system configuration underTerminal data DECT settings tab on the but ton Logout cordless phone Tip The identification of the cordless phone is deleted only if the cordless phone is located w...

Страница 194: ...re a PIN e g run first start The PIN always consists of 4 digits and can be modified via AMS in the access con trol using the SystemUserInterfaceuser account Tab 90 Default PIN control panel It is adv...

Страница 195: ...Note Start the call manager Short key press Requirements Power supply on Executable system software loaded Shut down the communica tion server call manager or applications server Short key press The...

Страница 196: ...n Emergency Upload via the Ethernet interface EUL via LAN This is required whenever there is no longer any executable system software stored on the communication server for whatever reason The boot mo...

Страница 197: ...Fig 80 Boot menu Aastra 470 Display of event messages If an event message occurs in normal operation the LED pattern switches from slowly flashing green to slowly flashing orange green and the event...

Страница 198: ...the applications server Tab 97 Explanation of the status LEDs on the applications card LED Signalling Meaning On Off Steady green Applications server running fault free On Off Steady red Error on the...

Страница 199: ...upphase 2 LEDpattern 5in Tab 93 page 196 during approx 3 seconds Allows the user to reset the IP address data or to carry out a first start Menu mode Application command mode Normal operation Triggere...

Страница 200: ...ions The Fault Maintenance Manager has 5 event tables that can be allocated to 5 sig nal destinations F Frequency T Time period Fig 82 Distribution principle for an event message 1 Z H 2 3 4 5 Z H Z H...

Страница 201: ...Printer out of paper or switched off interface interfaces card number port number date time CTI first party Connection lost The ATPC3 first party link was interrupted because the cycle signal is missi...

Страница 202: ...r of licences is now available again for Aastra 5360ip 5361ip 5370ip 5380ip Date time IP system phone Connection lost An IP system phone is no longer connected to the communication server User number...

Страница 203: ...one licences Date time No response from network No answer to Call Setup on BRI T PRI interface Port number of the exchange line circuit date time Node Connection lost A node is not connected to the Ma...

Страница 204: ...n activated Unfiltered output to local desti nations Reset card A reset was carried out for one card Number of the expansion slot date time Satellites missing after super vision time After an AIN upda...

Страница 205: ...user is created in AMS or WebAdmin and no Aastra 470 Expansion licence is in place Date time The System has crashed The System has crashed Date time TLS certificate update failed TheupdateoftheTLScert...

Страница 206: ...e will auto matically be set to 1 The event message will immediately be sent to the signal destinations There are 4 event tables in the Fault Maintenance Manager Each event table can be individually c...

Страница 207: ...in the Fault Maintenance Manager Any one of the five event tables can be assigned to each signal destination When a communication server is first started one event table with its own number is assigne...

Страница 208: ...able allocated event messages are sent to a specified ex ternal signal destination Two external signal destinations can be specified 1 preferred external signal destination 1 alternative external sign...

Страница 209: ...ttempts 5 2 Dialling attempts 5 2 Dialling attempts 2 Status ext signal dest Event message Call external signal destination Delay 40 s Alternative external signal destination Output event message Exte...

Страница 210: ...ernal signal destination was unsuccessful the system will generate the event message External event mes sage destination missing Note Event tables and signal destinations should be set in such a way t...

Страница 211: ...communication server is to connect with the PC via an ISDN gateway If the communication server is to connect with the PC without ISDN gateway the IP address entry should remain empty TCP port number...

Страница 212: ...onnection Configuring a local signal destination on an S interface The event messages are displayed in PC format The Local output interface must be set on IP destination in the Fault Maintenance Manag...

Страница 213: ...ntry should remain empty TCP port number the default value is 1062 if the value is changed in the SEM it will have to be altered accordingly on the communication server side User name and password of...

Страница 214: ...ication system the corresponding system components have to be defined in the form of configurable objects Managed Objects MO These objects and the related event messages are stored in an object librar...

Страница 215: ...erver event messages can be sent to internal or external e mail destinations After a first start of the commu nication server the signal destination E mail destination is automatically allocated event...

Страница 216: ...er The relevant TCP port has to be activated for data transmission The event types can be assigned different priorities in the SEM Configurator The SEM Configurator is also used to set for each indivi...

Страница 217: ...are indicated with the status LED on the front panel see Status LEDs page 195 When operation is OK the status LED flashes green regularly and once per second in the display on the front panel The sys...

Страница 218: ...ration Check installation and connecting cable System phones do not obtain dial tone when seiz ing a line display reads Not available System is prebarred Unlock system Replace phone or inteface card i...

Страница 219: ...ware download the orange LED remains lit until the download is completed State Cycle Meaning No flashing LED switched off software not running RU not connected Red Error R R R R R R R DSI bus not in o...

Страница 220: ...a coverage area Check LED on radio unit LED is flashing red short red phase Check power supply line length of DSI bus cable LED is flashing red long red phase Check DSI bus cable Unplug DSI bus cable...

Страница 221: ...on tone obtained and display reads Circuit over load All radio channels busy If congestion tone is obtained after 8 seconds and display reads No answer Reasons why the cordless phone could not be reac...

Страница 222: ...1 Aastra 630d only Indicates the data of the valid radio unit Show Measurement Mode see Planning DECT Systems in the User s Guide 4 4 Indicates the cordless phone s software version 5 5 Jumps to the c...

Страница 223: ...ng subscriber No under Config log that particular subscriber off Try again 10 Authentication failed Logon error Try again 51 DL 04 Expiry Timer on cordless phone has expired Try again Try again 70 Tim...

Страница 224: ...s lines provide useful information for a more in depth fault diag nosis They can be printed out and sent to customer support on request Tab 110 The displayed data and what it means 1 View 3 Delete 2 P...

Страница 225: ...he con figuration with System Assistant on the Office 45 They are stored in event table 4 see Event message concept page 200 The entries in the Maintenance menu re main stored until they are deleted w...

Страница 226: ...s remedied More detailed information on triggering and printing event messages can be found in Event message concept page 200 See also Event messages can also be called up in the AMS Fault Maintenance...

Страница 227: ...nication server and system terminals as well as a table overview of the digit key assignments and function keys for the system phones Finally here is a list of functions and products no longer support...

Страница 228: ...ops Two digit country code as per ISO 3166 Sales channel 1 9 for various sales channels Example EXP Export channels not country specific Space No country code ID 4FXS analogue terminal card with 4 FXS...

Страница 229: ...basic trunk card terminal interface card MOV958 EXP 8BRI 1 8BRI ISDN basic trunk card terminal interface card MOV958 EXP 4FXO 1 4FXO analogue trunk card1 MOV958 EXP 8FXO 1 8FXO analogue trunk card1 MO...

Страница 230: ...kHz frequency and level setting country specific CLIP detection in accordance with ETS 300 778 1 7 4 2 Terminal interfaces The following technical data applies to the terminal interfaces Digital termi...

Страница 231: ...ndard PCM A law Transmission as per ES 201 168 level country specific Constant current loop supply approx 25 mA with loop resistances 1000 Receive pulse or DTMF dialling CLIP display on all analogue t...

Страница 232: ...ndensating Internal power supply Aastra 470 auxiliary power suply unit APS2 Class of protection 1 1 Input voltage 103 V 127 V or 207 V 253 V 48 62 Hz 100 V 240 V 48 62 Hz Input current ca 0 2 A 2 2 A...

Страница 233: ...mapping mode QoS 802 1p VLAN tag DiffServ TOS field in TCP IP header IP based priority 100Base TX Fully compliant with IEEE 802 3 802 3u Embedded SRAM for packet storage 1024 entry look up table direc...

Страница 234: ...astra 5370ip 115 mm Desktop 25 151 mm Desktop 45 199 mm Wall 262 mm 198 mm Desktop 25 166 mm Desktop 45 90 mm Wall approx 875 g Aastra 5380 Aastra 5380ip 115 mm Desktop 25 151 mm Desktop 45 199 mm Wal...

Страница 235: ...M 9 Authentication of PP M O 10 Authentication of user M O 11 Location registration M O 12 On air key allocation M O 13 Identification of PP M O 14 Service class indication assignment M O 15 Alerting...

Страница 236: ...frame length Frequency range 1880 MHz to 1900 MHz Frequency bands carrier 10 Channel spacing carrier distance 1 728 MHz Transmission rate 1152 kbit s Duplex channels per carrier SB 4 SB 8 6 12 Number...

Страница 237: ...nd the special characters are stored under the key instead of the key The following Latin script assignment for the digit keys applies to the system phones Aastra 5360 5360ip Aastra 5361 5361ip Aastra...

Страница 238: ...under digit 0 and the special characters are stored under the key instead of the key If only the language of the phone and not the communication server language is set to Greek only the static and dyn...

Страница 239: ...ble in a QWERTY and AZERTY version The special characters can be called up using the Ctrl key and the Shift key Tab 132 Integrated alphanumerical keyboard Aastra 5380 5380ip Key Key Shift key Ctrl Key...

Страница 240: ...r in the keypad printing Fig 88 AKB QWERTZ Fig 89 AKB QWERTY If an alpha keyboard QWERTZ or QWERTY is connected to a communication server that is set to Greek the following keyboard assignment applies...

Страница 241: ...omatically activating deactivating features using the function keys of the system phones The following function com mands are available Tab 133 Function commands for system phones Function command Mea...

Страница 242: ...upport the terminals and functions of the Aastra IntelliGate series Exceptions include the following terminals and functions Digital system phones Office 20 Office 30 Office 40 IP system phones Office...

Страница 243: ...ftware without prior written permission For written permission please contact vocal vovida org 4 Products derived from this software may not be called VOCAL nor may VOCAL appear in their name without...

Страница 244: ...ARE PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MER CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT T...

Страница 245: ...cation Aastra Plan Online help DECT Planning DECT systems User s Guide SIP DECT User s Guide for SIP DECT on Aastra 400 Basic Enterprise voice mail system User s Guide for voice mail system on Aastra...

Страница 246: ...Safety instructions for system phones Application Notes Product information Leaflets Brochures Data sheets User s guides for Office 10 Office 25 Office 35 Office 45 45pro Office 135 135pro Office 160...

Страница 247: ...3 Basic rate interface BRI T 100 Basic system 34 Basic Systems Selectable additional functions 42 Boot Mode 196 Bus DSI 111 S 118 C Cable screening 84 Call charge modules 49 4TAX 49 8TAX 49 Replacing...

Страница 248: ...167 Indirect connection 83 Initialization 168 Installation 75 76 Desktop installation 79 Equipment supplied 76 Fan 80 Location requirements 76 Rack mounted installation 79 Safety regulations 77 Interf...

Страница 249: ...rd 188 Replacing the interface card 184 Replacing the Mainboard 190 Restore 164 S S bus 118 Safety icons 14 SB 4 146 SB 8 146 SEM 216 Shell 148 Signal destinations 207 Smart Software Update 150 Softwa...

Страница 250: ...1 8FXO 51 TWP 25 U UM 175 Uninterruptible power supply 87 Upload 165 Upload Manager UM 175 UPS 12V 233 User Access Control 153 User account 153 User information 8 W Wiring Network interfaces 100 Termi...

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