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Chapter 3, Call Handling

Aastra – 2742-002

Receive a Call

When a call rings in at your phone, the inbound call screen displays, the line/call
appearance lamp flashes, and the MWI lamp flashes.

L1 John Smith

Mary Jones
2395

-Answer
-Ignore

More-

If you do not see a line/call appearance lamp flashing, the line ringing is a softkey that is
not currently in the display. Use the

More

softkey to find the ringing line.

Answer an Incoming Call

If the phone is already connected to a call, pressing the line/call appearance key for the
new incoming call automatically places the connected call on hold and answers the new
call.

If you cannot answer, the call is redirected to a pre-defined destination such as your voice
mailbox.

Step Action

Handsfree Operation:

•

Press the

Answer

softkey.

•

Press the line/call appearance key.

•

Press the

Speaker

key.

Headset:

Press

the

Speaker

key.

Handset:

Lift the handset.

Содержание 25i

Страница 1: ......

Страница 2: ...M M Proprietary and Contents Section ii Aastra 2742 002 ...

Страница 3: ...y also send email to techpubs aastraintecom com What to Expect when Contacting Company Technical Publications will email responses to customers within seven business days of the contact Note that product support is not available through this email address For product support contact the Aastra Intecom Customer Service Center CSC at 1 800 729 1872 Aastra Intecom may use or distribute review comment...

Страница 4: ...ment Aastra Telecom Inc hereinafter known as Seller grants to Customer a personal worldwide non transferable non sublicenseable and non exclusive restricted use license to use Software in object form solely with the Equipment for which the Software was intended This Product may integrate programs licensed to Aastra by third party Suppliers for distribution under the terms of this agreement These p...

Страница 5: ...the exclusive remedy either repair or replace the telephone set at no charge if returned within the warranty period If replacement parts are used in making repairs these parts may be refurbished or may contain refurbished materials If it is necessary to replace the telephone set it may be replaced with a refurbished telephone of the same design and color If it should become necessary to repair or ...

Страница 6: ...002 warranties expressed or implied including warranties or fitness for particular purpose and merchantability Warranty Repair Service Should the set fail during the warranty period contact the Aastra Intecom Customer Service Center CSC at 1 800 729 1872 ...

Страница 7: ...v 35i Product iv Product Liability iv Software License Agreement iv Limited Warranty v Exclusions v Warranty Repair Service vi About This Publication xiii Overview xiii Audience xiii Organization xiii Terms and Definitions xiii References xiv Chapter 1 Introduction 1 Overview 1 The 35i IP Phone 1 Phone Features 2 General Requirements 2 Handset and Headset 3 Handset Connection 3 Headset Connection ...

Страница 8: ...e based Softkey Display 10 Connected Call Display 11 Line and Call Appearances 11 Line Call Appearance Hard Keys 11 Softkeys as Line Call Appearances 12 Line Call Appearance Softkey Status Icons 14 Status Lamps for Hard Key Line Call Appearances 14 Speaker and MWI Status Lamps 14 Speaker Lamp 14 Message Waiting Indicator Lamp 15 Volume Key 15 Call Timer 16 Mute 16 Chapter 3 Call Handling 17 Place ...

Страница 9: ... SIP Workers 21 Chapter 4 Phone Features 23 Overview 23 Hold 23 Place a Call on Hold 23 Retrieve a Held Call 24 Automatic Hold 24 Manage Multiple Calls on Hold 24 Do Not Disturb 25 Transfer 25 Unannounced Transfer 25 Announced Transfer 25 Conference 27 Establish the Conference 27 Release a Conferenced Party 28 Conference Two Previously Connected Calls 29 Call Forward 29 Multiple Call Forward Assig...

Страница 10: ...39 Access Voicemail from the List 39 Redial 40 Last Number Redial 40 Redial List 40 Speed Dial List 42 Speed Dial List Functions 42 Directories 50 Directory Types 51 Phone Numbers 51 Directory Lookup and Dial 51 Add an Entry to the Speed Dial List 52 Edit the Number before you Dial 53 Exit a Directory 54 DLS PBX Directory 54 Find an Entry and Dial the Number 54 Edit the Number before you Dial 54 A...

Страница 11: ... the Display Softkey 55 Access the Contacts Directory 56 Edit the Number before you Dial 57 Add an Entry to the Speed Dial List 58 Exit Outlook Contacts 58 Security and the Logout Softkey 58 Reset Softkey 59 RSS Feeds 59 Use an RSS Feed 59 Empty Key 61 Appendix A Customize your 35i IP Phone 63 Options List 63 Access the Options List 64 Preferences Menu 65 Tones 65 Contrast Level 67 Speed Dial Edit...

Страница 12: ...ry and Contents Section xii Aastra 2742 002 Set Time and Date Manually 70 Language 74 Phone Status Menu 74 User Password 76 Administrator Menu 77 Restart Phone 77 Phone Lock 78 Appendix B Troubleshooting 81 Index 83 ...

Страница 13: ...Chapter 1 Introduction Introduces the 35i IP phone Chapter 2 Getting Started Procedures for starting and re starting the phone descriptions of hard keys and softkeys and their functions status lamps etc Chapter 3 Call Handling Procedures for handling calls Chapter 4 Phone Features Provides procedures for using additional features of the phone Appendix A Customize your 35i IP Phone Procedures for c...

Страница 14: ...te sticker on the bottom of the phone that serves as a name for each phone SIP Session Initiation Protocol The protocol for VOIP and other text and multimedia sessions such as instant messaging video online games and other services VoIP Voice Over IP A technology that allows you to make telephone calls using a broadband Internet connection instead of a regular or analog phone line References The f...

Страница 15: ... Introduction Overview The 35i IP telephone provides communications over an IP Network using the SIP IP telephony protocol The 35i has all the features of a regular business phone allowing you to place and receive calls transfer conference and more The 35i IP Phone ...

Страница 16: ... 10 100 Ethernet switch allowing you to share a connection with your computer General Requirements The 35i IP Phone requires the following environment A SIP based IP PBX system or network installed and running with a SIP account created for the 35i Access to a Trivial File Transfer Protocol TFTP server Ethernet Fast Ethernet LAN 10 100mb Category 5 5e straight through cabling Power Options Power o...

Страница 17: ...t one end of handset cord into the jack until it clicks into place Then route the handset cord through the groove Attach the handset to the other end of the handset cord Headset Connection Turn the phone over and locate the headset jack marked Insert the headset cord into the jack until it clicks into place Then route the headset cord through the groove ...

Страница 18: ...M M Chapter 1 Introduction 4 Aastra 2742 002 ...

Страница 19: ...during non business hours or slow call periods Startup The 35i automatically begins the startup sequence as soon as it is connected to the network The phone goes through this process the first time you plug in your phone and every time you restart your phone The first screen to display is the Aastra splash screen Configuration and Updates The 35i then checks settings and looks for new configuratio...

Страница 20: ...onnected for information 35i Keys and Functions Icom Key Intercom Services Key Xfer Key Transfer Conf Key Conference Four Line Appearances 3 Dynamic Context Sensitive Softkeys Speaker Key Mute Key Volume Adjustment Bar Navigation Keys Hold Key Incoming Call Message Waiting Lamps Redial Key Goodbye Key Hangup Options Key 3 Dynamic Context Sensitive Softkeys ...

Страница 21: ...on places the phone in the idle state and displays the idle state screen Activates the Speaker or Headset depending upon audio mode Controls the Mute feature Volume key Sets the volume for the ringer handset headset and speaker L1 L4 4 line call appearance keys to connect you to a line or call Softkeys 6 programmable state based softkeys that display on the LCD screen Navigation keys Up and Down a...

Страница 22: ...Call Appearances Directory Number Line call appearances Conference Conf Establishes a 3 way conference Transfer Xfer Transfers a call to another party Call Forward Forward Forwards your calls to another phone Call Park Call Park Parks a call Call Pickup Call Pkup Picks up a call ringing at another phone Do Not Disturb DND Places the phone in the Do Not Disturb state and incoming calls go directory...

Страница 23: ...of DSAPI Active and Outlook Contacts RSS News RSS feeds such as CNN or ESPN Softkey Display Idle State Display The idle screen displays when your 35i is not in use and displays the feature softkeys configured for your phone If more than 6 features have been configured the More softkey displays in the 6th position to allow you to navigate forward or backward in the softkey display list In the follo...

Страница 24: ...y allows you to see more softkey options For example When you lift the handset to dial the Dial softkey displays in the first position and the remaining softkeys that display when the phone is in an outgoing call state move to the second screen When your phone rings the Answer and Ignore softkeys display in the first and second positions and the remaining softkeys that display in the incoming call...

Страница 25: ...Caller ID information name and number if available The timer specific to that call Line and Call Appearances There can be up to 9 line call appearances configured on the 35i Line appearance keys are those with assigned directory numbers Call appearance keys are those that are used along with the line appearance keys to support features such as conference transfer and call waiting An available line...

Страница 26: ...ce assignments on these keys are L5 L9 Both the line appearance and the associated call appearance s display the directory number assigned to the line appearance Either one of the keys can be used to place a call from that directory number The destination will always display the directory number of the line appearance as the originating directory number An incoming call will ring in on the line ap...

Страница 27: ...al softkey display for L5 and L6 Idle Screen 1 Idle Screen 2 Use the More softkey again to see other keys Idle Screen 3 In the connected state L5 2014 and L6 2014 do not display on the first or second screen because of where these keys are assigned on the phone The main screen only shows that you are connected on L5 Use the More softkey to see the actual softkey display for L5 and L6 Screen 1 Scre...

Страница 28: ...key is a fast flashing lamp On Hold This icon flashes slowly when a call is on hold on this line call appearance softkey The equivalent on a line call appearance hard key is a slow flashing lamp Status Lamps for Hard Key Line Call Appearances Activity Lamp Description Idle Off There is no call activity on this line call appearance Connected Solid A call is connected to the phone on this line call ...

Страница 29: ... 2 Press the Volume key The Ringer setting indicator displays on the screen and you hear the current ringer volume You can also set the volume to OFF Set Handset Volume 1 Lift the handset You hear dial tone at the current sound level 2 Press the Volume key The Handset volume indicator displays on the screen The handset remains at this volume until it is adjusted again Set Headset Volume 1 Press th...

Страница 30: ...Activate the Mute feature 1 During a call Press the Mute key If you place a muted call on hold the phone automatically takes the call off mute when you reconnect to the call The red Mute lamp flashes slowly The microphone icon displays on the screen You can hear the caller The caller cannot hear you Deactivate the Mute feature 1 Press the Mute key again Mute is deactivated ...

Страница 31: ...access to long distance area codes or dialing prefixes Step Action Result From the Keypad 1 Dial the number Live Dialpad is set to ON by default Speaker mode is the default Set Audio The Speaker turns on automatically when you dial the number and the call is placed Handset 1 Lift the handset the phone will automatically select the next available line call appearance 2 Dial the number Speaker Key 1...

Страница 32: ...y in the display Use the More softkey to find the ringing line Answer an Incoming Call If the phone is already connected to a call pressing the line call appearance key for the new incoming call automatically places the connected call on hold and answers the new call If you cannot answer the call is redirected to a pre defined destination such as your voice mailbox Step Action Handsfree Operation ...

Страница 33: ...e directory number is assigned to more than one phone This can be referred to as a Bridged Line Appearance or BLA Example In the following example Phone A and Phone B have the same directory number assigned to a line call appearance key on both phones The following applies to call handling in this situation Phone A When Phone A goes off hook on the line it takes control of the line and the associa...

Страница 34: ...y changes to reflect the details of the connected call Phone A immediately returns to the off hook display or the idle state display and the red status lamp on that line indicates Phone B has control of the call Callers List and Redial List For inbound calls answered by Phone A Phone B does not show any details of the call on the screen but does display 1 Missed Call and the call is stored in the ...

Страница 35: ... your phone see the Set Audio option in Appendix A Step Action 1 Plug the headset into the jack 2 Press the Speaker key or the line call appearance key to get dial tone or to answer an incoming call Depending on the audio mode selected from the Options list a dial tone or an incoming call will be received on either the headset or the speaker Also see Headset Microphone Volume End a Call Step Actio...

Страница 36: ...M M Chapter 3 Call Handling 22 Aastra 2742 002 ...

Страница 37: ...all on hold for a pre defined period of time if the option is configured on your system the system will ring your phone until you answer the call When you answer you are re connected to the held party With multiple calls on hold or if your held call information is not on the screen you can press or to view the screen that shows information about the call on hold Step Action Result 1 From a connect...

Страница 38: ... not retrieve a held call You are reconnected to the call Automatic Hold The 35i will automatically put your current call on hold when you press a new line key Manage Multiple Calls on Hold Step Action Result 1 Use or to view information about each line on the phone Connect to an incoming call or re connect to a call you placed on hold 1 Press the Pickup softkey Or Press the line key If the phone ...

Страница 39: ...on Result Activate Do Not Disturb 1 Press the DND softkey The Do Not Disturb message displays L1 John Smith Do Not Disturb Tue Aug 14 4 06pm Forward Speed Dial DND Call Pkup Voice Mail More Deactivate Do Not Disturb 1 Press the DND softkey The feature is deactivated Transfer Unannounced Transfer When you transfer a call directly to another party and complete the transfer without consulting with th...

Страница 40: ...stination party 4 Before the destination party answers Press Xfer again Or Press the Goodbye key The transfer completes Announced Transfer 1 Press the Xfer hard key The calling party is placed on hold and the line lamp flashes slowly Another line goes off hook and you hear dial tone The Dial softkey displays 2 Dial the number of the destination party 3 When the destination party answers the call T...

Страница 41: ... the conference 2 Press the Conf hard key The first party is placed on hold and the line lamp flashes slowly A new line goes off hook and you hear dial tone The Dial softkey displays 3 Dial the number of the party to add to the conference Or Press the Dial softkey and dial the number 4 Wait for the new party to answer You can consult with the new party first before adding them to the conference Th...

Страница 42: ...John Smith 1 Mary Jones 2 Mark Anders 01 45 Drop More If you do not wish to add the third party to the conference 1 Press the Cancel softkey while the third party s phone is ringing 2 Press the Pickup softkey You are reconnected to the original party Release a Conferenced Party Step Action 1 Use or to point to the party to drop You are still connected to the other party 2 Press the Drop softkey If...

Страница 43: ...ess Conf again The other line is connected The conference is established Only one line lamp is on Call Forward The Call Forward feature allows you to temporarily redirect your incoming calls to another number Each directory number on the phone must be forwarded separately If you have more than one directory number on your phone you must press the line key first Step Action Result Forward your main...

Страница 44: ... softkey until you find the line to forward 2 Press the Line key Hear dial tone 3 Press the More softkey to find the Forward softkey 4 Press the Forward softkey Hear the 2 beep configuration tone 5 Dial the destination number Hear the 2 beep confirmation tone The calls for this number will be forwarded to this destination Deactivate Call Forward 1 Find and press the appropriate line key 2 Find the...

Страница 45: ...rily place a call on hold for a pre set time limit The call can be retrieved on any phone in the system If the call if not retrieved within the time limit the call automatically reverts back to the extension that parked the call Step Action Result Park a Call 1 From a connected call Press the Call Park key You hear the Park number and then silence The call is parked and you can place and receive c...

Страница 46: ...up Your directory number is assigned to a Call Pickup group You can answer the ringing extension of another member of the group using the Call Pkup softkey Directed You can answer a call directed to a phone outside of your group using the Call Pkup softkey and dialing the extension number of the ringing phone Both You can use both of the above options Step Action Result Pick up a call in your Call...

Страница 47: ...e second call is picked up If you hear a fast busy tone after trying to pick up a call either you are not assigned to that group or another group member has already picked up the call Call Waiting When you are on an active call and a second call rings in to your phone you hear one beep and the screen displays the name and number if available of the second caller You have the option to answer the s...

Страница 48: ...hold You are connected to the second caller See Manage Multiple Calls On Hold for information on alternating between calls Message Desk Operator A Message Desk Operator receives calls on behalf of other parties and forwards the calls to the original destination mailboxes Step Action Result 1 Answer the incoming call 2 Press the Msg Desk softkey 3 Press the Goodbye key Or Place the handset back on ...

Страница 49: ...cemail access number is automatically dialed 2 Follow the voicemail prompts Services Key The Services key on the 35i accesses the following The Callers List The Voicemail List Callers List The Callers List is a stored log of incoming calls containing up to 200 entries The Callers List stores the name phone number call time and date and missed answered call status for all calls that ring in to this...

Страница 50: ...ed to the list since you last checked Indicates an unanswered call Indicates an answered call Callers List Functions Step Action Result Access the Callers List 1 Press the Services key The Services menu displays Callers List is the first entry 2 Press or Select The Callers List summary screen displays Callers List 33 items 26 new callers Use for new Resume DeleteList Sort Quit 3 Use the or to scro...

Страница 51: ... alternates between the number of missed calls and the date time display As the number of missed calls increments The phone numbers associated with the calls are stored in the Callers List These missed calls are displayed as number of new callers When you review the calls in the Callers List The number of missed calls is cleared from the idle screen display The number of new callers is cleared fro...

Страница 52: ...try 1 Find the entry to delete 2 Press the Delete softkey 3 Press the Delete softkey again to confirm The selected entry is deleted Cancel the delete function 1 Press the Cancel softkey Exit the Callers List Step Action Result 1 Press the Quit softkey The Callers List main screen displays 2 Press the Quit softkey The Services menu displays 3 Press the Exit softkey The screen will automatically ret...

Страница 53: ...automatically access the voice mailbox associated with the extension you selected You are prompted for your mailbox password The envelope icon will display next to any voicemail account that has at least one unread voicemail message attached to it Access Voicemail from the List Step Action Result 1 Press Services key 2 Use or to scroll to Voicemail 3 Press Select or The Voicemail list screen displ...

Страница 54: ... you dialed displays on the screen and is automatically dialed Redial List There are 100 entries in the Redial List If you are on hook and press Redial the Redial list displays and you can scroll through it to select a number to redial The list contains the name if known the number you dialed the time and date the number was dialed and the line used You cannot edit an entry in the Redial List Step...

Страница 55: ...ials Delete Entries in the Redial List 1 Find the entry to delete 2 Press the Delete softkey The Delete screen displays DeleteItem Delete All Cancel 3 Press Delete Item to delete only the one selected entry Or Press Delete All to delete all entries in the list One or all items are deleted View Details of an entry 1 Find the entry to view 2 Press the Details softkey The specifics of that entry disp...

Страница 56: ...e Number Other Number The Speed Dial feature is accessed using the Speed Dial softkey The new Speed Dial Edit choice in the Options Preferences menu is NOT related to the Speed Dial List The Speed Dial Edit feature is not currently available but will be available in a future release Speed Dial List Functions Step Action Result Access the Speed Dial List 1 Press the Speed Dial softkey The Speed Dia...

Страница 57: ... name can be added later 1 Press the Speed Dial softkey The Speed Dial list displays Speed Dial 1 6 Danny Moore Bill M Brandon C Jennifer P Dial Display Options Page Down Exit 2 Press the Options softkey The Speed Dial Options screen displays 3 Use to scroll to the Add softkey Speed Dial Options 1 Search 2 Add 3 Edit 4 Delete Select Back Exit 4 Press or Select The Add Speed Dial Entry screen displ...

Страница 58: ...Use the Space softkey or Press to add a space to the right Use the 1 digit key in ABC abc mode for special characters Add Speed Dial Entry Enter Name Christy G Backspace Done Space Back ABC Exit 6 Press Done The entry is saved even if you do not enter any numbers at this time The numbers list displays for the new entry 7 Use or to scroll to the number entry to edit W Work H Home C Cell O Other Chr...

Страница 59: ...cally becomes the Primary Number Christy G W 4599 H C O Dial Primary Back Edit Exit 10 Repeat to enter other numbers Assign a Primary number to automatically dial when you choose the entry The Primary number is indicated by a star next to the number If only one number is entered any type it automatically becomes the Primary number 1 Use or to scroll to the number to assign as primary Christy G W 4...

Страница 60: ...the page then use or to point to the entry to edit Speed Dial 1 6 Christy G Danny Moore Bill M Brandon C Dial Display Options Page Down Exit 2 Press the Display softkey The entry displays 3 Use or to scroll to the number to edit Christy G W 4599 H 92142358222 C 94693456902 O Dial Primary Back Edit Exit 4 Press the Edit softkey The Enter Number screen displays Christy G Enter Number W 4500 Backspac...

Страница 61: ...ey The Speed Dial Options screen displays 3 Use to scroll to the Edit option Speed Dial Options 1 Search 2 Add 3 Edit 4 Delete Select Back Exit 4 Press or Select The Edit Speed Dial Entry screen displays with the Enter Name prompt Edit Speed Dial Entry Enter Name Christine G Backspace Done Space Back ABC Exit 5 Make any necessary changes 6 Press the Done softkey to advance to the Numbers screen to...

Страница 62: ... if you do not display the entry and specifically select one of the other numbers Delete an Entry in the Speed Dial List 1 From the Speed Dial List Use the Page Up or Page Down to find the page and then use or to point to the entry to edit Speed Dial 2 6 Jennifer P Carrie C Sue Dentist Dial Display Page Up Options Page Down Exit 2 Press the Options softkey The Speed Dial Options screen displays 3 ...

Страница 63: ... Options screen displays 2 Use to scroll down to the Order option Speed Dial Options 2 Add 3 Edit 4 Delete 5 Order Select Back Exit 3 Press or Select The Speed Dial list displays with the Move Up and Move Down softkeys available Speed Dial 1 6 Danny Moore Bill M Christine G Brandon C Move Up Move Down Back Exit 4 Use or to point to the entry that you want to move to a different location in the lis...

Страница 64: ...ookup Enter Name B Backspace Lookup Space Back ABC Exit 3 Enter one or more characters for the search 4 Press the Lookup softkey A list of entries found displays Directories Your phone can have softkeys that query directories external to your phone The specific directories you can access and the softkey labels for these directories are chosen and configured by the system administrator according to...

Страница 65: ...tory Directory A combination of one two or all of the above If an exact duplicate entry is found only one of the entries will display Yes if the Contacts directory is one of the directories used Phone Numbers Entries must contain at least one phone number for the system to find and display the entry Entries without a phone number are ignored Directory Lookup and Dial See Contacts Directory for log...

Страница 66: ...esults Page 2 of 9 4 If there are more than 4 entries found Use the Page Up or Page Down softkeys to scroll through the entries to find the desired entry There are 4 entries per page 5 Press Dial or or lift the handset Or Press Display to open the entry and Press Dial or or lift the handset The number automatically dials Add an Entry to the Speed Dial List Step Action Result 1 Do a directory looku...

Страница 67: ...y Jones Done 4 Press Done 5 Go to Edit a Speed Dial List Entry Edit the Number before you Dial Step Action Result 1 Find the directory entry 2 Press the Display softkey 3 Press the Edit softkey The Edit the Number prompt displays 4 Edit the number Directory Lookup Edit the Number 3333 Dial Back Exit Backspace 5 Press Dial Or Lift the handset The number automatically dials The edited number is not ...

Страница 68: ...t saved See Edit the Number before you Dial Add an Entry to the Speed Dial List You can add an entry to your Speed Dial List you can edit that number and you can add more numbers See Add an Entry to the Speed Dial List and Edit a Speed Dial List Entry Exit a Directory See Exit a Directory Corporate Directory Exchange Active Only the following phone numbers are displayed for the Exchange Active Dir...

Страница 69: ...o the network you will only be prompted for the details of your next query Also see Security and the Logout Softkey Outlook Contacts Phone Numbers Ten digit numbers should be stored in your Contacts folder as 10 digit numbers only without access numbers such as 8 or 9 Only the following phone numbers are displayed for the Outlook Contacts directory Business Mobile Home The Dial Softkey and the Dis...

Страница 70: ...address for the Email ID Example If the email address mary jones aastra com The Email ID mary jones The phone also accepts the complete email address Email ID Enter Email ID mary jones Backspace Done abc Exit Use the 1 on the dial pad in text mode ABC softkey to enter a Use the key in text mode ABC softkey to enter a 3 Press Done The User Name screen displays 4 Enter your domain name username Exam...

Страница 71: ...se sensitive use the ABC softkey to toggle between uppercase lowercase and numeric formats Password Enter Password Backspace Reset Done abc Exit 7 Press Done If you are successful The Directory Lookup screen displays the Enter Name prompt The Logout softkey displays Directory Lookup Enter Name Bill Backspace Space Lookup ABC Exit Logout 8 Go to the Directory Lookup and Dial procedure Edit the Numb...

Страница 72: ...plays Security and the Logout Softkey The Logout softkey is provided on the main Directory Lookup screen for the Contacts Directory Contacts softkey and the Combined Directory Directory softkeys if it includes your Outlook Contacts so that you can log off of the network If you have not used the Outlook Contacts directory for a specified length of time and have not logged out you are logged out aut...

Страница 73: ...s information will display by default until you change it RSS Feeds RSS feeds Really Simple Syndication are headline and banner type Internet feeds that are operated by many news web sites weblogs and podcasters The 480i provides access to these services You can view an RSS feed during a call The number of RSS feeds available is determined by the requirements of your organization Use an RSS Feed C...

Страница 74: ...croll through the categories Today 1 Top Stories 2 World 3 U S 4 Politics Select Back 5 Press or Select to open the Top Stories category The Top Stories screen displays with specific news items for the day 6 Use or to choose a news item 7 Press or Select to open the news item to view The news item displays 8 Use or to read through the news item 9 Use the Back softkey to access other categories or ...

Страница 75: ...M M 35i IP Phone User Guide for SPN Aastra 2742 002 61 Empty Key This softkey is configured to force a blank entry on the IP phone display for a specific softkey Example idle display ...

Страница 76: ...M M Chapter 4 Phone Features 62 Aastra 2742 002 ...

Страница 77: ...ets the contrast level and backlight for the phone display Speed Dial Edit A feature that edits a Speed Dial key created by the user This feature will be available in a future release Live Dialpad Controls the Live Dialpad feature This feature is set to ON by default Set Audio Sets the audio type used to handle calls your calls The audio mode is set to Speaker by default It also set the headset mi...

Страница 78: ...esult 1 Press the Options key The Options List displays Options List 1 Preferences 2 Phone Status 3 User Password 4 Administrator Menu Select Done 2 Press or to scroll through the list of 6 options Press Select or Or Press the menu item number to go directory into the option The corresponding option screen displays Exit and save changes 1 Press the Done or Quit softkey at any time The change is sa...

Страница 79: ...one Ring tone 1 is the default 1 Go to Options Preferences 2 Press Select or The Preferences menu displays The Tones option is the default 3 Press Select or The Tones menu displays Ring tone is the default Select Done Tones 2 Tone Set 1 Ring Tone 4 Press Select or The Ring Tone screen displays Ring Tone 1 is the default Ring Tone 3 4 5 Silent Cancel Done 5 Press or until you find the desired ring ...

Страница 80: ...fault 1 Go to Options Preferences Tones 2 Press to select Tone Set Tones 1 Ring Tone 2 Tone Set Select Done 3 Press Select or The Tones Set screen displays US is the default Tone Set Italy Mexico UK US Cancel Done 4 Press or to change the tone set Valid values are Australia Europe France Germany Italy Mexico UK US Default 5 Press Done The Tone Set option is saved ...

Страница 81: ...in any way to your Speed Dial List You cannot edit a Speed Dial List entry using this option Any attempted Edits using this option are not saved anywhere See Edit a Speed Dial List Entry Live Dialpad This option controls the Live Dialpad feature Live Dialpad feature ON Default The phone automatically selects a line call appearance and turns the speaker on as soon as a dial pad key is pressed If th...

Страница 82: ...handling calls Incoming audio can be set to one of the following options Option Description Speaker Default The default setting Calls are placed or received using the handset or speaker Use the Speaker key to switch between handset and speaker Headset Place or receive calls using a headset Use the Speaker key to switch between the headset and handset Lift the handset to switch from the headset to ...

Страница 83: ... Audio Option and Headset Volume Step Action Result 1 Go to Options Preferences Set Audio The Set Audio screen displays Set Audio 1 Audio Mode 2 Headset Mic Volume Select Done 2 Press Select or The Audio Mode screen displays Speaker mode is the default Audio Mode Speaker Headset Speaker Headset Headset Speaker Cancel Done 3 Use and to reset the audio option 4 Press Done The change is saved The Set...

Страница 84: ...aved Time and Date This option sets the date and time on the phone but can be overwritten by the time server when the phone is restarted Time Server The phone acquires the time and date from the time server The time server is already assigned and this option requires an administrator password Talk to your administrator if your phone has any difficulty with the date and time Set Time and Date Manua...

Страница 85: ...l is the default 1 Go to the Time Zone option 2 Press Select or Time Zone US Alaska US Aleutian US Central US Eastern Cancel Done United States 3 Press or to scroll to the desired time zone 4 Press Done Daylight Savings Time Sets daylight savings time Automatic is the default 1 Go to the Daylight Savings option 2 Press Select or Daylight Savings Off 30min summertime 1h summertime Automatic Cancel ...

Страница 86: ...tion 2 Press Select or 3 Press Change to toggle between 12 hour and 24 hour format Time Format Time Format 12h Change Cancel Done 4 Press Done Date Format Sets the date display format 1 Go to the Date Format option 2 Press Select or Date Format Mon Jul 23 23 Jul 07 2007 07 23 23 07 2007 Cancel Done 3 Press or to scroll to the desired date format 4 Press Done ...

Страница 87: ...ted 1 Go to the Set Time option 2 Press Select or Set Time Enter Time 03 42pm Backspace Cancel Done 3 Use the keypad to enter the time 4 Press the AM PM softkey to toggle between AM and PM 5 Press Done Set Date Displays the network date if the Time Server option is enabled and also allows you to set the date manually If you do set the date manually the phone will not try to synchronize with the Ti...

Страница 88: ...s Menu Step Action Result 1 Go to Options Phone Status 2 Press Select or The Phone Status menu displays The IP and MAC addresses option is the first choice Phone Status 1 IP MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info Select Done IP MAC Addresses 1 Press Select or The IP and MAC addresses for the phone display IP MAC Addresses IP Address 10 70 170 22 MAC Address 00 08 5D 19 73 13 Done 2 Pre...

Страница 89: ...0M Duplex Half Done 3 Press Done The Phone State menu displays PC Port 1 Go to PC Port in the menu 2 Press Select or The PC Port information displays PC Port Link State No Link Negotiation Auto Speed 10M Duplex Half Done 3 Press Done The Phone State menu displays Firmware Info 1 Go to Firmware Info in the menu 2 Press Select or The first of the Firmware Info screens displays ...

Страница 90: ... Firmware Info Boot ROM Version 2 0 1 1055 Done 4 Press Done User Password This option allows you to change the user password for your phone so that only you can alter your phone settings and helps keep your system secure Valid values for the password are 0 to 4294967295 integers only symbols and alpha characters are not allowed The default password is an empty string field is blank Step Action Re...

Страница 91: ...er 7 Re enter the new user password 8 Press Enter The Password Changed message displays on the screen 9 Press Quit Administrator Menu The options in this menu are configured by a system administrator and require an administrator password Restart Phone Occasionally you may be instructed to restart your phone to check for updates from the configuration server This option allows you to restart the ph...

Страница 92: ...one Restart Cancel 3 Press Restart Press Cancel to cancel without restarting the phone The phone restarts Phone Lock You can lock the phone to prevent it from being used or configured While the phone is locked only emergency 911 dialing is permitted Step Action Result Lock the Phone 1 Go to Options Phone Lock 2 Press Select or The Phone Lock screen displays Phone Lock Lock the phone Lock Cancel ...

Страница 93: ...d 5 Missed Calls Forward Call Pkup More Speed Dial DND Voice Mail The red status lamp at the top left of the phone turns on steady Unlock the Phone 1 Press the Options key The unlock the phone message displays 2 Enter your user password If the user password has never been set up press the Enter softkey without a password The phone is unlocked The red status lamp at the top right of the phone turns...

Страница 94: ...M M Appendix A Customize your 35i IP Phone 80 Aastra 2742 002 ...

Страница 95: ...your phone If your network does not provide inline power over Ethernet you can obtain an additional accessory the Aastra PoE Power over Ethernet inline power supply to provide power over Ethernet locally to your phone See the section Connecting to the Network and to Power in the Aastra Model 35i Installation Guide for details Why is my speaker not working If you press the Speaker key and the speak...

Страница 96: ...nsure that the handset cord is fully connected to both the phone and handset The handset connection on the bottom of the phone is marked with the handset symbol How do I find the IP address of my phone This setting is in the Options list See IP and MAC Addresses in Appendix A How do I change my User Password This setting is in the Options list See User Password in Appendix A Why does my phone disp...

Страница 97: ...55 access procedures 56 Contacts softkey 51 corporate directory 54 Corporate softkey 51 D date format 72 daylight savings time 71 Details softkey 41 Dial softkey 55 directories 50 directory active 51 54 contacts 51 55 corporate 54 dial from 51 53 DLS 51 edit entry 53 exchange 51 54 exit 54 logout 57 lookup 51 outlook contacts 55 password 57 pbx 51 user ID 56 username 56 directory phone numbers 51 ...

Страница 98: ...MWI 15 N network disconnect message 81 network disconnected 6 network password 57 no dial tone 81 no service 6 82 no voicemail lamp 82 O options list 63 preferences 65 tone sets 65 tones 65 outlook login 55 logout softkey 58 security 58 outlook contacts 51 55 exit with logout 58 phone number storage 55 reset 59 P park call 31 password 76 PC port 75 phone features 23 phone lock 78 phone numbers 51 ...

Страница 99: ... in list 49 primary number 45 search in 50 Speed Dial softkey 42 state based softkeys 10 status icons 14 status lamp 14 T time format 72 time server 70 time zone 71 timer 16 tone sets 65 66 transfer 8 25 announced 25 unannounced 25 U unannounced transfer 25 unlock phone 78 user password 76 82 V visual message waiting 82 Voice Mail softkey 35 voicemail 8 35 voicemail list 39 volume ringer 15 Volume...

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