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f. If product serial number is missing or altered.
g. If damage is caused by pest infestation.
h. If the input water emits pungent smell.
i. If the input water is discoloured.
j. If product is used for commercial purpose.
k. It is recommended to keep the surroundings of the Water Purifier free from dust
and other foreign objects (like insects, cockroaches, ants and other pests),
as any damage occurring due to the ingress of these foreign objects will not be
covered under warranty.
17. RO membrane will be covered for any material damage, malfunctioning under
warranty for specified period as detailed below and effective from date of original
purchase.
RO membrane warranty stands applicable only if,
a. Filters are replaced on time as per A. O. Smith service recommendation and as
per filter change notification and replaced through A. O. Smith authorised
service representative.
b. The warranty period calculation is based on the assumption of maximum
consumption of 15 Liters per day.
c. Product is used only for residential and self-consumption purpose.
d. Product shall be in regular use and maintained as per product manual guidelines.
e. Product feed water quality is as per the recommendations. (Refer point 17)
f. The warranty will not be applicable if the iron content is high (more than 0.3 ppm).
This would be determined solely by the company based on the city where the
product is installed.
18. The Company shall not be responsible to replace RO membrane at any point of time
if output water is satisfactory for drinkable water conditions and RO membrane is
performing as per its expected performance of salt rejection.
19. Calls which are site related to e.g. plumbing, tap leakage, electricity (within warranty
period), etc. which is not related to do with product functionality, will be charged to
customer as per rate card*.
20. All implied warranties and conditions under law, trade, custom or otherwise are
excluded and the warranty and remedies as provided hereinabove are in lieu of all
other warranties and remedies to the extent permissible under law.
TDS
Hardness
Warranty for
RO membrane
Less than 2000 ppm
Less than 400 ppm
2 Years
Less than 2000 ppm
Not Applicable
1 Year
21. NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY, THIS IS CUSTOMER’S SOLE AND
EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES INCLUDING A WARRANTY OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED.
A. O. SMITH SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE
OR OTHER INDIRECT DAMAGES. TOTAL LIABILITY ARISING AT ANYTIME SHALL NOT EXCEED
THE PURCHASE PRICE PAID WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR ANY
OTHER LEGAL THEORY.
22. The warranty is issued at Bengaluru, and courts at Bengaluru shall have exclusive jurisdiction
over matters covered or flowing from this warranty.
*Refer rate card www.aosmithindia.com
