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1

Hybrid Electric

Heat Pump Water Heater

Installation 

Instructions and 

Use & Care Guide

To obtain technical, warranty or service assistance during or after 

the installation of this water heater, call toll free 

1-800-527-1953

When calling for assistance, please have the following 
information ready:

1. Model number

2. 10 Digit product number

3. Serial number

4. Date of installation

5. Place of Purchase

Water Heater Safety  ...............................................................................  2

Installing Your Water Heater  ................................................................. 3-9

 

Consumer Information  ................................................................ 3

 Consumer 

Responsibilities 

 

......................................................... 3

 

Unpacking Instructions  ............................................................ 3-4

 Location 

Requirements 

 

............................................................... 4

             Water System Piping.................................................................5-6

 

Temperature & Pressure Relief Valve ....................................... 7-8

 Electrical 

Requirements 

............................................................ 8-9

Installation Checklist  .............................................................................. 10

Operating Your Water Heater  ........................................................... 11-14

 Before 

Using 

 

............................................................................. 11

 Water 

Temperature 

Regulation 

 

................................................. 11

 

Adjusting the User Interface Module/Operational Modes .......... 12

 

Operational Conditions  ........................................................ 13-14

Maintenance of Your Water Heater  .................................................. 15-16

 Routine 

Maintenance 

................................................................. 15

 

Temperature and Pressure Relief Valve .................................... 15

 

Draining and Flushing ........................................................... 15-16

 

Heating Element Replacement .................................................. 16

Diagnostic Codes  .................................................................................. 17

Troubleshooting Chart  ........................................................................... 18

Repair Parts Illustration  ......................................................................... 19

Table of Contents 

               

Page

326880-002

March, 2014

LOW LEAD

CONTENT

Содержание Hybrid ElectricHeat Pump Water Heater

Страница 1: ...on 3 Consumer Responsibilities 3 Unpacking Instructions 3 4 Location Requirements 4 Water System Piping 5 6 Temperature Pressure Relief Valve 7 8 Electrical Requirements 8 9 Installation Checklist 10...

Страница 2: ...not been used for a long period of time 2 weeks or more Hydrogen gas is extremely flammable To reduce the risk of injury under these conditions it is recommended that the hot water faucet be opened fo...

Страница 3: ...When referring to your water heater always have the information listed on the data plate readily available to include the model and serial number Retain your original receipt as proof of purchase Basi...

Страница 4: ...e and install this product After installation dispose of recycle all packaging materials Location Requirements Site location Select a location near the center of the water piping system The unit must...

Страница 5: ...water heater in a closed water system install an expansion tank in the cold water line as specified under Closed System Thermal Expansion 6 Install a shut off valve in the cold water inlet line It sh...

Страница 6: ...7 8 Turn on electrical power to the water heater 9 Select the efficiency mode After about 8 minutes the user interface module will display repetitively during this period the heat pump will turn on if...

Страница 7: ...valve Failure to follow these instructions can result in death or explosion WARNING Most public water systems in North America are required to prevent water flowing from points of use residences busin...

Страница 8: ...te of the water heater The Discharge Line Shall not be smaller than the pipe size of the relief valve or have any reducing coupling installed in the discharge line Shall not be capped blocked plugged...

Страница 9: ...ces rated at 30 amperes Figure 10 Junction Box Power Supply Connector Black Wire Red Wire Green Ground Wire 1 2 Conduit Opening Green Ground Screw The conduit or tubing is terminated in fittings appro...

Страница 10: ...roperly installed and free of leaks Heater completely filled with water See Water Piping System section Closed system pressure buildup precautions installed See Closed System Thermal Expansion section...

Страница 11: ...cess panel Reset the ECO by firmly pushing in the red reset button located on the ECO block If the ECO continues to shut off the water heater contact a qualified person for service Water Temperature R...

Страница 12: ...not operate Similarly if the water temperature in the tank is less than 59 F 15 C the heat pump will not operate The unit will operate in electric mode until ambient and water temperatures return to...

Страница 13: ...ounts of noise and may cause premature tank failure Drain and flush the tank as directed under the Draining and Flushing section 3 The heat pump compressor or fan running Stacking Stacking occurs when...

Страница 14: ...the water tank 3 Drain approximately 5 gallons of water from the tank Refer to Draining and Flushing for proper procedures Close drain valve 4 Remove old anode rod 5 Use Teflon tape or approved pipe...

Страница 15: ...the water heater annually After servicing this water heater check to make sure it is working properly See Operating Your Water Heater section of this manual IMPORTANT If you lack the necessary skills...

Страница 16: ...the ones specified for the upper and or lower element IMPORTANT Using an element greater than 4500 watts will damage the water heater and void the warranty 1 Turn off the power to the water heater 2...

Страница 17: ...r E11 Heat Pump Coil Temperature Sensor is not functioning E40 or E41 Heat Pump Discharge Temperature Sensor is not functioning Edr Not enough water in the tank tank not full Fill completely Open all...

Страница 18: ...connection is at the top 5 Insulate exposed piping 6 Repair hot water leaks 7 Call qualified person for service 8 Drain and flush tank Water conditioning may be necessary to minimize build up HIGH OPE...

Страница 19: ...perature Sensor 13 Upper Lower Tank Temperature Sensor 14 Fan Shroud 15 Condensate Drain Connection Cover 16 Electronic Expansion Valve Coil 17 Start Capacitor 18 Relay Kit REPAIR PARTS Repair parts m...

Страница 20: ...20 500 Tennessee Waltz Parkway Ashland City TN 37015 Technical Support 800 527 1953 Parts 800 433 2545 Fax 800 644 9306 www hotwater com Copyright 2014 Inc All Rights Reserved...

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