background image

17

trouBleshootInG checklIst

Before calling for service, check the following points to see if the 

cause of trouble can be identified and corrected. Reviewing this 

checklist may eliminate the need of a service call and quickly restore 

hot water service.

The  illustration  in  the  Features  and  Components  section  of  this 

manual identifies the location of most of the heater components, 

see Pages 6 and 7.

BE  SURE  TO  TURN  OFF  THE  ELECTRICITY  (ELECTRICAL 

DISCONNECT SWITCH) WHEN CHECKING EQUIPMENT.

not enouGh or no hot water

1.  Be  certain  the  electrical  disconnect  switch  serving  the  water 

heater is in the ON position. The pilot toggle switch on the cabinet 

should be ON.

In some areas water heater electrical service may be limited by the 

power company. If the heater operates on a controlled circuit, heater 

recovery may be affected.

The optional manual override switches on the cabinet front may be 

turned off, de-energizing the elements.

2. Check the fuses.

The electrical disconnect switch usually contains fuses.

The water heater has fuses located behind the cabinet front door, 

see the Features and Components section of this manual on pages 

6 and 7.

3. If the water was excessively hot, and is now cold, the temperature 

hi-limit cutoff may have tripped open.

To reset, turn off the electricity, open the control cabinet door, and 

push the reset button.

Repeated  operation  of  the  temperature  hi-limit  cutoff  should  be 

investigated by a qualified installer or service agency.

4. The storage capacity and/or recovery rate of the water heater 

may have been exceeded by a large demand for hot water. See 

pages 5 and 11.

Large demands require a recovery period to restore water temperature.

5. Cold incoming water temperature will lengthen the time required 

to heat water to the desired temperature.

If the heater was installed when incoming water temperature was 

warm, colder water creates the effect of less hot water.

7. Sediment or lime scale may be affecting water heater operation. 

Refer to the MAINTENANCE section of this manual for details.

water Is too hot

Refer to the TEMPERATURE REGULATION section of this manual.

water heater Makes stranGe sounds

1. Sediment or lime scale accumulations on the elements causes 

sizzling and hissing noises when the heater is operating.

The sounds are normal, however, the tank bottom and elements 

should be cleaned. Refer to MAINTENANCE section of this manual 

for details.

2.  Some  of  the  electrical  components  of  the  water  heater  make 

sounds which are normal ie. contactors will “Click” or snap as the 

heater starts and stops.

leakaGe checkpoInts

1. Check to see if the drain valve is tightly closed.

2. The apparent leakage may be condensation which forms on cool 

surfaces of the heater and piping.

3. If the outlet of the relief valve is leaking it may represent:

Excessive water pressure.

Excessive water temperature.

Faulty relief valve.

Excessive water pressure is the most common cause of relief valve 

leakage. Water supply systems may, because of code requirements 

or such conditions as high line pressure, among others, have installed 

devices such as pressure reducing valves, check valves, and back 

flow preventers. Devices such as these cause the water system to 

be a closed system.

As  water  is  heated,  it  expands  (thermal  expansion).  In  a  closed 

system  the  volume  of  water  will  grow  when  it  is  heated. As  the 

volume of water grows there will be a corresponding increase in 

water pressure due to thermal expansion. Thermal expansion can 

cause  intermittent  temperature-pressure  relief  valve  operation: 

water discharged from the valve due to excessive pressure build 

up. This condition is  not covered under the limited warranty. The 

temperature-pressure relief valve is not intended for the constant 

relief of thermal expansion.

A properly sized thermal expansion tank should be installed on all 

closed systems to control the harmful effects of thermal expansion. 

Contact a local qualified service agency to have a thermal expansion 

tank installed.

4. Examine the flange area of the elements for gasket leakage.

Tighten  the  bolts  or,  if  necessary,  follow  the  WATER AND  LIME 

SCALE REMOVAL procedure in the MAINTENANCE section of this 

manual to replace the gaskets.

If  you  cannot  IdentIfy  or  correct  the  source 

OF MALFUNCTION:

1. Place the water heater electrical disconnect switch in the OFF

 

  position.

2. Close the cold water inlet valve to the heater.

3. Contact the A.O. Smith Water Products Company Customer Care

 

  Center at 800-527-1953.

Содержание DVE-150, DHE-200

Страница 1: ...ce COMMERCIAL ELECTRIC WATER HEATERS ASME Thank you for buying this energy efficient water heater fromA O Smith Water Products Company We appreciate your confidence in our products MODELS DVE 150 THRU...

Страница 2: ...hat of a Qualified Agency as defined by ANSI below in the field involved Installation skills such as plumbing air supply venting gas supply electrical supply are required in addition to electrical tes...

Страница 3: ...3 GENERAL SAFETY When servicing this unit verify the power to the unit is turned off prior to opening the control cabinet door...

Страница 4: ...chnician 4 Carefully plan your intended placement of the water heater Examine the location to ensure the water heater complies with the Locating the New Water Heater section in this manual INSTALLATIO...

Страница 5: ...5 dimensions and capacities data...

Страница 6: ...6 FEATURES AND COMPONENTS NOTE Your actual configuration may vary DVE Vertical Water Heater typical...

Страница 7: ...7 FEATURES AND COMPONENTS NOTE Your actual configuration may vary DHE Horizontal Water Heater typical...

Страница 8: ...BILITY EQUIVALENT TO THAT OF A QUALIFIED AGENCY PAGE 2 IN THE FIELD INVOLVED PLUMBING AND ELECTRICAL WORK IS REQUIRED general The installation must conform to these instructions and the local code aut...

Страница 9: ...g the requirements for Relief Valves for Hot Water Supply Systems ANSI Z21 22 and the ASME code If replaced the valve must meet the requirements of local codes but not less than a combination temperat...

Страница 10: ...ater heater Heater Circuits The water heater s electrical components are pictured and identified by the Features and Components illustrations on pages 6 and 7 The model and rating plate illustration i...

Страница 11: ...11 electrical and recoveries data TABLE 2...

Страница 12: ...12 WIRING DIAGRAMS TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS 300 600 VOLTS STANDARD THERMOSTAT CONTROL WIRING WYE...

Страница 13: ...13 WIRING DIAGRAMS TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS 208 240 VOLTS STANDARD THERMOSTAT CONTROL WIRING DELTA...

Страница 14: ...e manually de energized if full capacity is not needed Filling the Water Heater To fill the water heater with water 1 Turn off the electrical disconnect switch 2 Turn off pilot toggle switch 3 Close t...

Страница 15: ...pped with a sacrificial anode Anodes protect the glass lined tank from corrosion by sacrificing themselves through electrolysis When the anode material is consumed there is no more protection and corr...

Страница 16: ...re of the water is increased more scale is deposited on the elements 3 Mineral level characteristics of the water supply Regardless of water treatment the elements should be examined regularly STRANGE...

Страница 17: ...kes strange sounds 1 Sediment or lime scale accumulations on the elements causes sizzling and hissing noises when the heater is operating The sounds are normal however the tank bottom and elements sho...

Страница 18: ...he owner is responsible for all other costs Such costs may include but are not limited to a Labor charges for service removal repair or reinstallation of the water heater or any component part b Shipp...

Страница 19: ...19 NOTES...

Страница 20: ...20 www aosmithwaterheaters com...

Отзывы: