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3M™ MicroTouch™ Chassis Display User Guide
3M Touch Systems, Inc. Proprietary Information -- 37762v01
Table 3. Common Touch Sensor Installation Issues
Common Installation
Issues
Possible Solutions
Touch sensor does not respond
to touch
•
Review the installation procedures. Are all cables connected properly?
•
After you installed Touch Software, did you restart your PC to activate
the touch sensor driver?
•
Remove the sensor communications cable and plug it back in.
•
Disconnect the power cable and plug it back in.
Touch sensor is not accurate
•
Calibrate the touch sensor for the current video resolution and
operating system. Refer to the Video Alignment section in Chapter 3
for additional information.
Cursor does not follow finger
movement or does not reach the
edges of the sensor
•
Calibrate the touch sensor for the current video resolution and
operating system. Refer to the Video Alignment section in Chapter 3
for additional information.
Cursor is not located directly
underneath your finger
•
Open the touch sensor control panel and make sure all cursor offsets
(vertical, edge/horizontal) are turned off.
•
Calibrate the touch sensor for the current video resolution and
operating system.
Power Management
The SCT Chassis Display conforms to the Video Electronics Standards Association
(VESA) Display Power Management Signaling (DPMS) standard. To benefit from power
management, the display must be used in conjunction with a computer and video card
that implements the VESA DPMS standard.
The PC automatically invokes the power management feature if you do not use the touch
sensor, mouse, or keyboard for a user-defined period. To restore the video image, simply
touch the sensor, press a key, or move the mouse. To set the period of time after which
the PC will invoke the power management feature, refer to the user manual that came
with your video card or PC. The touch sensor will remain on throughout this sequence.