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3M C2254SW Скачать руководство пользователя страница 24

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3M™ MicroTouch™ Chassis Display User Guide

3M Touch Systems, Inc. Proprietary Information -- 37762v01

APPENDIX A

Troubleshooting & Maintenance

If you have a problem setting up or using your display, you may be able to solve it
yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate
to the problems you are experiencing with the display. You may also want to consult
your video card user’s manual for additional troubleshooting advice.

Refer to the appropriate

3M™ MicroTouch™ Controller EX Reference Guide

and the

3M™ MicroTouch™

MT 7 Software User Guide

for more information on your touch

system. All technical documentation is available from the 3M Touch Systems website at

http://www.3M.com/touch/

.

Display Installation Problems

Table 2. Common Display Installation Issues

Issue

Solution

No image displayed (blank
screen)

Is the display receiving power?

•

Check that the computer’s power cable is connected properly and
securely into a grounded electrical outlet.

•

Check that the AC input jack is firmly plugged into the display.

•

Check that the display’s power cable is connected properly and securely
to an electrical outlet.

•

Try using a different power cable.

•

Try using a different electrical outlet.

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Содержание C2254SW

Страница 1: ...Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide Models C2254SW and C2234SW Read and understand all safety information contained in this document before using this product 3 ...

Страница 2: ...oducts and software are not specifically designed for use in medical devices as defined by United States federal law 3M Touch Systems Inc products and software should not be used in such applications without 3M Touch Systems Inc express written consent User should contact its sales representative if User s opportunity involves a medical device application IMPORTANT NOTICE TO PURCHASER Specificatio...

Страница 3: ...Your Touch Display 11 Connecting the Touch Display 12 Testing the SCT Chassis Display 13 Mounting the SCT Chassis Display 13 Articulating Arm Mounting Option 14 Access to the Video Controls 14 Clearance and Ventilation 14 Video Card Requirements 15 Using the Standard Controls for the Video Card 15 Supported Video Display Modes and Refresh Rates 15 Configuring the Display Settings 16 Adjusting the ...

Страница 4: ...ay User Guide 3M Touch Systems Inc Proprietary Information 37762v01 Troubleshooting the Touch Sensor 25 Power Management 26 Appendix B Regulatory Information Regulatory Agency Approvals 27 FCC Warning 28 CE Conformity for Europe 28 ...

Страница 5: ...al instead of plastic The SCT Chassis Display features a touch sensor interface several mounting options and sturdy construction The SCT Chassis Display is a 22 LCD with 16 10 aspect ratio The display is available with 3M Touch System s surface capacitive touch sensors Surface capacitive is the touch sensor of choice for public access applications requiring high levels of durability and reliable p...

Страница 6: ... damage CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury and or property damage CAUTION Indicates a potentially hazardous situation which if not avoided may result in property damage DANGER To avoid the risk of fire and or explosion which will result in serious injury or death Do not install or use this product in a hazardous location ...

Страница 7: ... attachment Do not drill additional holes in the unit to mount plates other locations Do not use longer screws as they could potentially damage electronics inside the display To avoid the risk of glass breakage which may result in minor or moderate injury Handle the display with care to avoid breaking the touch sensor The display contains glass parts Dropping the display may cause the glass parts ...

Страница 8: ... could void your authority to operate such equipment When unplugging the power supply cord hold the plug do not pull by the cord Do not connect or disconnect this product during an electrical storm Remember to take into account that the operating temperature of the installation may be greater than the room ambient and consideration should be given to installing the unit in an environment compatibl...

Страница 9: ...aged or frayed Touch Sensor Care and Cleaning The touch sensor requires very little maintenance 3M Touch Systems recommends that you periodically clean the glass touch sensor surface Be sure to turn off your display before cleaning Typically an isopropyl alcohol and water solution ratio of 50 50 is the best cleaning agent for your touch sensor You can also use straight isopropyl alcohol CAUTION To...

Страница 10: ...wing information Touch display size part number and serial number Current driver version Operating system used Information on additional peripherals Technical Support is available Monday through Friday 8 30 a m to 5 30 p m with limited call back service after 5 30 p m until 8 00 p m US Eastern Standard Time 9 a m to 5 p m throughout Europe You can contact 3M Touch Systems Inc Technical Support US ...

Страница 11: ...have an available USB or RS 232 serial communication COM port You connect the touch sensor cable to this communications port Your PC must have a video card and video driver already installed for the display If you need to install a video card or a video driver refer to your computer documentation for instructions Note Before setting up your SCT Chassis Display refer to the Important Safety Informa...

Страница 12: ...CD and documentation Cables Included with Your SCT Chassis Display USB Cable 9 pin RS 232 serial cable US power cable Power brick EU power cable optional UK power cable optional VGA cable DVI cable Connecting the Touch Display CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operat...

Страница 13: ...ake sure all cables are connected properly Be sure to tighten all cable screws After connection turn on the power switch located on the back of the display To test that the display is working properly 1 Turn on your computer 2 Make sure the video image is displayed 3 Make sure the video image is centered within the screen area Use the display controls to adjust the image if necessary Note If you a...

Страница 14: ...ectronics inside the display Always use the VESA mounting holes when using an arm attachment Do not drill additional holes in the unit to mount plates in other locations Access to the Video Controls The SCT Chassis Display has five buttons for using the on screen menu and adjusting the video display These controls are located on the back of the SCT Chassis Display These buttons let you display the...

Страница 15: ... or utility provided by the manufacturer of the video card For example you can use the Windows Display Properties control panel to adjust the desktop area resolution color depth and refresh rate Whenever you change these settings the image size position or shape may change This behavior is normal You can readjust the image using the display controls described in this chapter For more information o...

Страница 16: ...ttons let you display the on screen menu and adjust the phase image position contrast and brightness Before you make any adjustments Be sure to adjust the controls in your normal lighting conditions Display a test image or pattern whenever you adjust the video Your SCT Chassis Display has five controls for adjusting the video display MENU SELECT LED POWER Your SCT Chassis Display has four controls...

Страница 17: ...Contrast Selecting the Contrast option increases or decreases the strength lightness or dimness of the image Adjust the contrast using the up and down buttons Settings are saved automatically Sharpness Adjusts the video quality to be sharp or blurry special for text mode Settings are saved automatically Color Submenu Choices are Preset Color Temp or User Settings Color Temperature Menu Adjusts col...

Страница 18: ...lly IMAGE Auto Adjust Choices are Auto Adjust Clock Phase H Position V Position Not available when using the DVI connection Auto Adjust Performs automatic configuration of the Clock Phase Vertical and Horizontal positions If you do an Auto Tune the display will try to find the best setting If you are not satisfied with the auto adjustment fine tune the settings manually as described below Settings...

Страница 19: ...is setting so that either the vertical bars of noise are replaced by an even amount of noise across the whole screen or the noise disappears completely Settings are saved automatically H Position Horizontal Position Moves image horizontally on screen either left or right Settings are saved automatically V Position Vertical position Moves images vertically on screen either up or down Settings are s...

Страница 20: ...enu remains on the screen Settings are saved automatically OSD H Position Adjusts the horizontal placement of the OSD display on your screen Settings are saved automatically OSD V Position Adjusts the vertical placement of the OSD display on your screen Settings are saved automatically Transparency Adjusts the transparency of the OSD screen on your display Settings are saved automatically ...

Страница 21: ...2v01 OSD Choices Description Languages Language Sets the language for the OSD the choices are English French German Spanish and Chinese Settings are saved automatically Reset Defaults Reset Resets the control functions back to the original factory preset values Settings are saved automatically ...

Страница 22: ...ntrol panel refer to the 3M MicroTouch Software User Guide on the accompanying CD or on the corporate website at www 3m com touch Note For more information on writing your own drivers to interface with the 3M Touch Technology refer to the appropriate 3M MicroTouch Controller EX Reference Guide All technical documentation is available from the 3M Touch Systems website at http www 3M com touch Video...

Страница 23: ...U from the CD Select the Tools menu and highlight Calibration The screen below appears and you should touch the 2 targets as they appear Press Escape to cancel Calibration 3 If you are writing your own drivers you should provide your own video alignment tool Use the Paint program Start Programs Accessories Paint to determine if you have touch operation Retest the accuracy after you perform a calib...

Страница 24: ...oller EX Reference Guide and the 3M MicroTouch MT 7 Software User Guide for more information on your touch system All technical documentation is available from the 3M Touch Systems website at http www 3M com touch Display Installation Problems Table 2 Common Display Installation Issues Issue Solution No image displayed blank screen Is the display receiving power Check that the computer s power cab...

Страница 25: ...isplay in Power Management mode If the LED on the rear of the display is flashing amber touch the screen press any key on the keyboard or move the mouse to restore operation No image displayed blank screen Are the brightness and contrast settings too low Use the display controls to adjust these values Abnormal image Check that the video input from the video card falls within the refresh rate of th...

Страница 26: ...system Refer to the Video Alignment section in Chapter 3 for additional information Cursor is not located directly underneath your finger Open the touch sensor control panel and make sure all cursor offsets vertical edge horizontal are turned off Calibrate the touch sensor for the current video resolution and operating system Power Management The SCT Chassis Display conforms to the Video Electroni...

Страница 27: ...ency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try ...

Страница 28: ... that may cause undesired operation FCC Warning To assure continued FCC compliance the user must use the supplied grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores Also any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device 3M Touch Systems is ...

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